I purchased the VCXNANO and could not get the the software to load. Customer service told me to allow them to remotely connect to my computer at around midnight EST. I followed their instructions and... Ver más
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I purchased the VCXNANO and could not get the the software to load. Customer service told me to allow them to remotely connect to my computer at around midnight EST. I followed their instructions and... Ver más
La empresa ha respondido
Have been trying to download software since 3 days with no any single valid link. Sent dozens of support requests on their website, email, whatsapp, but no response
La empresa ha respondido
Ordered laptop with full coverage with VCX, after I got it MERCEDES program was not working, send text to JANE, she was something , same day night, engineer came in my laptop by Teamview, he fixed... Ver más
I am a retired auto electrician. Purchased a nissan infiniti with electrical problems. Needed a consult iii to verify and rectify problems.Purchased a vcx se part number hksp503 .Not computer savvy bu... Ver más
We are authorized dealers of vxdiag brand products, offering obd2 j2534 diagnostic interface for different car brands, namely provide original Allscanner VXdiag diagnostic tool and VXdiag software drivers for vcx nano, vcx se, vcx doip and vcx plus multi tool.
Room 2702, Ganghang Building, No.29 Donggang North Road, Huli District, Xiamen, FUJIAN, 361000, Xiamen, China
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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I had some issues with the device I ordered, customer service made it easy to get a new device and resolved my issue promptly. The new device worked perfect and is a quality product.
Ordered laptop with full coverage with VCX, after I got it MERCEDES program was not working, send text to JANE, she was something , same day night, engineer came in my laptop by Teamview, he fixed issue, very nice after service, deserve 10 stars.
Even I tried pay for service, she did not accept, what a nice service.
Thank you Jane, very happy doing business with your company.
From USA San Francisco.
They are awesome, especially Jane, she did her best and helped me fix my issue. Highly recommended!
I really have best experience with Mr.Jane , he supported me from the date of making order and till receive my goods to India .
Also supported on remote for installing the software
I have received a defective item. I asked the company to guide me for a return and nobody answers till the 30th of Jan, if they will ever answer...

Respuesta de Vxdiagshop
I bought a VCX SE Pro with 3 licenses and upgraded to all licenses in a short time. First bought an additional license, then for all brands. Since the purchases were made in a very short period of time, there was also a very fair pricing. The device works great so far - tested on Toyota and VW. So I can only recommend the VCX SE as well as the company - everything is fast and service-oriented.
Great company and assistance, I bought a VCX SE for Subaru, Toyota ans VW. My need is only for Subaru thus I drive a Subaru BRZ. The delivery (first) was very speed, about 3 dd but the unit was defective. Unit updated itself for firmware but no communication with car both on Toyota and Subaru. I tried several times to update firmware and software, no change. Return on my charges in Belgium with TNT for check the unit because I was sure about unit failure. Customer Assistance sent me another unit , this time fully operating and very happy for customization of Integ Unit in my car. All is well, but I paid sending charges of failed unit.
What a great scanner for MB's. If you do any kind of DIY work, you need this. Saved me over $1,000 on my first try - problem with EIS system and gave me the data I needed.
I love the idea to use it as a generic VXDIAG VCX SE device as well. Highly recommend it.
Guys are amazing..Jane and engineers helps you with all issues..thx guys
What an Excellent job sales team did. I purchased a 2 TB hard drive with all license and VCX SE 12 in 1 , excellent choice , one of my applications had an issue and write away team once on line asked for Team Viewer info and they logged in and re-installed the software and took care of issue , I would recommend This vendor for VCX and 2 TB or any of their applications as they stand behind their product.
Thank you for your support on this
The product works fine, and most importantly, the support is excellent.
Quick replies and generous remote support helped me solve problems quickly.
Very helpful. ( Vxdiag ) are actually the best online seller. I and they have been absolutely fantastic. Thank you guys.
excellent support, I had a problem and they fixed it right away. Highly recommended.
Vraiment un bon support vxdiag IS thé best
When I started to use VCX NANO, I encountered some problems in use. The customer service lady was very patient and quickly helped me solve the problem.
I am impressed with their excellent service.
Excellent support amazing thank you very much
I just had an amazing tech support experience from VXDIAG. Something was wrong and they fixed it remotely. Thank you so much !
Absolutely helpful.
Had my vcx se playing up a bit, quite possibly I didn't know what to do.
But They fixed it through team viewer. Very helpful. VXDIAG are actually the best online seller. I have been dealing with them over 2 years and they have been absolutely fantastic. Thank you guys.
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