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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I’ve had a very disappointing experience with Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards.... Ver más

Valorada con 5 estrellas sobre 5

I see a lot of people giving bad reviews but honestly everything works fine for me. Except for one thing that the line disconnects sometimes after 3-4 minutes which becomes very disappointing because... Ver más

Valorada con 1 estrellas sobre 5

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit. i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Vyke is revolutionising how we communicate with up to 4 extra mobile numbers, free calls & chat and low cost calls to anyone, on your existing phone.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Invalid Number

I've buy a USA number for what's app but when I am trying to create my account on what's app, It says this number isn't valid. I've email to vyke support team but nothing happened and it's more than a week for this concern.

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What happens when it goes wrong?

You really find out about a company when you have problems

I mailed support today (a Sunday) and had a virtual instant response and was able to fix my connection issues in very short order

Exemplary customer service - highly recommended

21 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scamming People

Scamming People, I wanted to buy a USA number, their app is automatically selecing UK number for purchase with state of Georgia,Atlanta from USA, and when emailed support for refund or giving me USA number, they are not giving me number

19 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

just signed up for vyke service

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit.

i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody picks up not even the operater, worst service i have ever subscribed for.

7 de marzo de 2023
Opinión espontánea
Logotipo de Vyke Telecom Ltd

Respuesta de Vyke Telecom Ltd

Hi Travis, a few countries block the audio on internet calls to phones, in particular the UAE and Pakistan, but you can normally use a VPN.
If you please contact us at support@vyke.com we can advise.

Valorada con 1 estrellas sobre 5

WORST EXPERIENCE THEY CAN NOT BE…

WORST EXPERIENCE THEY CAN NOT BE TRUSTED DO NOT USE AS PERMINENT NUMBER IN YOUR OFFICE BUSSINESS SIGN UP WAST OF MONEY BEAWARE WORST CUSTOMER SERVICE TO

10 de enero de 2023
Opinión espontánea
Logotipo de Vyke Telecom Ltd

Respuesta de Vyke Telecom Ltd

Hi, if you use a service and then claim a refund direct from Google Play without telling us, then you should expect service to be withdrawn. And then the reasons you provided were inconsistent, first you were robbed and your card was stolen, and then it was because you were angry with your son for making other Google Play purchases.

Valorada con 5 estrellas sobre 5

Vyke have been a better app so far but…

Vyke have been a better app so far but I really need your help
My profile expired today and I’ve been looking for how to renew it but my ios is declining Naira card payment as that is the new rule in my country

I’m still looking for a solution to that
Kindly advise me
I don’t want to loose this number
It’s for my business 😞

9 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good.

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings I needed to change.

20 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vyke is the most useless app you can…

Vyke is the most useless app you can use, t he scam you making you believe that it works. Don’t use this app for any reason

1 de abril de 2022
Opinión espontánea
Logotipo de Vyke Telecom Ltd

Respuesta de Vyke Telecom Ltd

Hello Javier, thank you for your review. Please contact us at support@vyke.com with details of the issues you encountered and we will do our best to help.
Thanks
The Vyke Team

Valorada con 1 estrellas sobre 5

Modern SCAM - Pathetic Support

This is my real & most shocking review which i never expected from a company.
I installed their app on my IOS device, tried to purchase their UK number but it doesn't show anything, when i rechecked few hrs later it shows i was charged for a subscription which i never accepted or tried to buy.
i tried to contact them but didn't find any contact details(my mistake as i was unable to locate their support contact).
So i contact apple support to cancel/refund. Fortunately they refunded my money and i un-installed this worst app.

After few months later, i retried and app worked very well, so i bought again their subscription but now they charged me but not delivered me USA number.
after 1 day i contacted them & they said you claimed a refund so we cannot give you our service.

Now they're not even refunding my money i again need to contact apple for my refund.
This is totally a SCAM or Un-ethical business habit.

First their useless app doesn't work properly on latest devices, then they charge without permission.
No proper support details.

Don't waste your time on this useless application.

20 de marzo de 2022
Opinión espontánea
Logotipo de Vyke Telecom Ltd

Respuesta de Vyke Telecom Ltd

Hello Sunny,
You subscribed to a Vyke number and then claimed a refund for the purchase from Apple. Sorry, but we can't have users claiming unauthorized refunds for services.
Our contact details are both in the app and on our website.

Valorada con 1 estrellas sobre 5

They can only be used as disposable nubers not reliable service, they never give you your old number back

Been using their service for months, they are more into scamming people, first prices are high, 2nd they don't have any automatic payments and don't send you a message about number expiry and it gets to expire in a sneaky way, and you can't get that number again in your entire life I tried contacting them in support and they were so rude to my humble request. so these numbers can only be used as disposable numbers, you can't use it as a reliable number

11 de febrero de 2022
Opinión espontánea
Logotipo de Vyke Telecom Ltd

Respuesta de Vyke Telecom Ltd

Hi Ozair,
Thank you for your review.
We send a series of SMS notifications to the number around the time of renewal, and we keep the number for a short time after the subscription has expired to give you extra time to renew. You can also view the subscription renewal date at any time in the app.
Our support team could not get your number back as it had already been quarantined.

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