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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guide... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Wagonex connected us to 'Electric Zoo' who tried to claim all sorts of damages upon return of the vehicle. We had rented the vehicle for over 6 months, and there were small superficial scratches to 1... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online. Really easy to set up, follow up and take delivery of the ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When our car recently failed catastrophically, we looked for a suitable short term 'lease.' Wagonex fitted the bill perfectly. We are very happy with our temporary ride and the friendly, considerate W... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de arrendamiento de automóviles
  2. Concesionario de autos
  3. Agencia de alquiler de automóviles
  4. Corredor de seguros
  5. Servicio de leasing

Escrito por la empresa

Introducing Wagonex: A Vehicle Subscription Marketplace. Our vision is to redefine traditional vehicle ownership and create a fair, flexible and customer centric way for you to drive the vehicle you want, whenever you need it. Trusted Partners: At Wagonex, trust is at the core of everything we do. We carefully select partners who share our commitment to reliability, quality, and customer satisfaction. When you choose Wagonex, you're not just selecting a vehicle; you're partnering with a network of trusted providers dedicated to delivering an exceptional subscription experience. Choice: At Wagonex, we understand that variety is key. We work hard to ensure our customers have a wide selection of vehicles and subscription options to choose from, ensuring that your vehicle subscription is perfectly aligned with your preferences and lifestyle. Flexibility: Our subscription plans range from a minimum of 1 month up to 3 years and there’s a number of mileage packages and deposit options to choose from. Subscription provides a level of adaptability that surpasses traditional lease or PCP contracts. Experience: With 7 years of experience in the subscription industry, Wagonex takes pride in being the first car subscription provider in the UK. Our dedicated customer support team has extensive knowledge and Wagonex is here to help you every step of the way. Go on, join the car subscription revolution.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Incredible customer service

Incredible customer service. Quick to help and resolve any possible hurdles.Every person i spoke to was knowledgable, understanding and willing to help.
Very impressed and highly recommend.

5 de julio de 2024
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Guy,

Thank you for your feedback, we do really appreciate it. We will pass on your kind words to our Customer service team.

Kind regards,
Wagonex

Valorada con 5 estrellas sobre 5

Very easy and help service

Very easy and help service, special;y if you're looking ton rent with a after just passing your test

1 de julio de 2024
Opinión espontánea
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Respuesta de Wagonex

Hi Marcus,

Thank you for your feedback. We really do appreciate your feedback and glad we were able to help you find a vehicle.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Good responses and care on the detailed…

Good responses and care on the detailed questions that I had .

9 de abril de 2024
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi David,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, simple, helpful and professional!! Definitely use the service again.

20 de marzo de 2024
Opinión espontánea
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Respuesta de Wagonex

Hi Owen,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Excellent fast service xx I subscribed…

Excellent fast service xx I subscribed and am due to have a Citroen C4 delivered in April at my request xx There site was easy to use and customer service was fantastic xx so straightforward would definitely recommend xx

18 de marzo de 2024
Opinión espontánea
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Respuesta de Wagonex

Hi Sarah,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Nice and easy

Nice and easy. I booked the car for the following week, and it was delivered to my door.
Very easy to deal with, and complete the forms. Helpful on the phone and in emails, and they answered all my questions. So far it's a good experience!

The only thing that would be nice to have, is to know where the cars are in the UK to make the delivery more efficient(if there are multiple geographical locations for the same car).

9 de febrero de 2024
Opinión espontánea
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Respuesta de Wagonex

Hi Alex,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Great communication and easy process

Great communication and easy process. All like clockwork

5 de febrero de 2024
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that you have enjoyed your experience with us.

Kindest regards,
Wagonex

Valorada con 4 estrellas sobre 5

Lewis was very helpful throughout the…

Lewis was very helpful throughout the onboarding process. There was a good variety of cars available to choose from, and I was impressed they could arrange delivery in less than 5 working days

22 de enero de 2024
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Alan,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Much easier to use than other…

Much easier to use than other subscription services, and more options. Signed up very fast without issue, and had a few questions so reached out by email. Brooke reached back out and was great, fast responses and very helpful.

8 de enero de 2024
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Super quick response

Super quick response, transparent and accurate communication.

20 de diciembre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Simple and very fast service

Simple and very fast service. Very friendly staff on the phone. Simple process. Seem to have very good software interface. Car arrived on time as described

18 de diciembre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Allan,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online.

Really easy to set up, follow up and take delivery of the vehicle.

Quoted for insurance also and were slightly more expensive ( but not by much). There was no issue arranging separately.

Excellent service throughout.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de Wagonex

Hi James,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Hidden gem for short term leases

Found this company through a Google search - one of the only ones offering 30 day lease options. They were responsive to all enquiries, courtesy calls before and after ordering and even helped me expedite the delivery of my car.

I receive the car and 3 weeks in all is going well….

1 de noviembre de 2023
Opinión espontánea
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Respuesta de Wagonex

Hi Arham,

Thank you very much for your feedback, we really do appreciate it! We are glad that we were able to help!

Kindest regards,
Wagonex

Valorada con 2 estrellas sobre 5

Customer service not very good

Not a very good experience overall!

I had no response or updates for two weeks after I ordered a vehicle - no information was provided by Wagonex of the ordering process at all or how it all worked - also the costs involved were not explained at all.

I had to contact the company on several occasions chasing or asking for information.

27 de octubre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Alison,

We'd like to look into this for you straight away and arrange for a member of the team to call you. If you could please provide your contact details and email address as soon as possible via Trustpilot private message that would be appreciated.

Kind regards,
Wagonex

Valorada con 5 estrellas sobre 5

Professional and well organised…

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guided through the process every step of the way. Would highly recommend this company.

8 de noviembre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi there,

Thank you ever so much for your feedback. We are glad that we were able to help!

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Queries were dealt with promptly and…

Queries were dealt with promptly and clearly. Brooke was very helpful!

30 de octubre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Paul,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Simple and straightforward

Simple and straightforward , very efficient and professional to deal with !

20 de octubre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Roger,

Thank you for your feedback we do really appreciate it. We are happy that we were able to assist you.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Amy from Wagonex has been super helpful…

Amy from Wagonex has been super helpful helping me get my ID uploaded onto their system, keeping me in the loop of what's going on in the background and following up on what she said she would do. Thank you ever so much Amy for all your help!

21 de septiembre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi Natasa,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Amy.

Kindest regards,
Wagonex

Valorada con 5 estrellas sobre 5

Quick delivery, good service.

Needed a car quick, managed to order one and have it delivered in 7-10days. Contacted Wagon flex beforehand with some questions, quick reply, and ordered online. Straightforward and easy to do.

11 de septiembre de 2023
Opinión espontánea
Logotipo de Wagonex

Respuesta de Wagonex

Hi,

Thank you for your feedback we do really appreciate it. We are happy that we were able to assist you.

Kindest regards,
Wagonex

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