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Wards Opiniones 

6931
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Buying a house isn’t always easy, and our journey had its challenges, but the team at Ward made a real difference. Nancy made us feel welcome from the start, while Hannah was amazing throughout. Kim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you to wards Broadstairs and to Mia Chiswell. What a great experience, Mia not only looked very professional she really knew her stuff. Unfortunately the properties were not for us this time but... Ver más

Valorada con 5 estrellas sobre 5

I started my house sale journey with Will in Deal who was always friendly, professional and understanding. My situation wasn't straight forward, as with most people I'm sure, and the timing market wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carl visited my dad’s property to give a valuation and was both professional and friendly. He gave a realistic valuation which we have agreed and look forward to making my dad’s move happen.

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
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  3. Agencia inmobiliaria

Sobre Wards

Escrito por la empresa

Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.

What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.

Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.

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Welcome to Wards, the new name for Ward & Partners

Escrito por la empresa

We are all on our own journey, planning our next move. Wards are here to help make those plans a reality. Whether you are buying, selling or renting, we do everything we can to help you move forwards. If you are looking to sell with Wards, our key goal is to make sure you achieve your asking price and here are just some of the ways we achieve this:
Everywhere online
Your property will be listed on Rightmove, Zoopla, Prime Location and On The Market, plus promoted across social media too.
Throughout Kent
With 42 offices in Kent and a huge database of active customers, with Wards, we may already have your perfect buyer.
An open house
We can carry out an open house, so we have lots of people visit your property at the same time, creating a buzz and the urgency to put in an offer.
Your property at its best
We make your property look amazing, through professional photography and our state of the art virtual tours. And remember, we won’t earn a penny unless we sell your home.
Helping you move forwards

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
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4,7

Todas las opiniones

(6931)

289 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wards of Sheerness were great with the sale of my property

Wards of Sheerness have been fantastic the whole way through the process of selling my home. From instruction, Matthew & Jordan kept me well informed and left me feeling confident that my property was being marketed in the best way. When the sale progressed, I was passed over to Rachael, who has been absolutely amazing! She has been so helpful and friendly and has made sure I have been kept up to date the whole way through the process. Thank you all so much for your help!

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harry James, Medway

I had a really great experience working with Harry James throughout my tenancy process.

From start to finish, he was professional, responsive, and extremely helpful. Moving can be quite stressful, especially with referencing and tight timelines, but Harry made the whole process much smoother. He kept me updated at every stage and was always quick to respond to any questions I had.

What stood out the most was his proactive approach and genuine willingness to help — he went the extra mile to coordinate things efficiently and ensure everything progressed as quickly as possible.

Thanks to his support, I was able to move into the property without unnecessary delays, which I really appreciate.

I would definitely recommend Harry James to anyone looking for a reliable and supportive letting agent

11 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time buyers

Emily has been amazing so far with our experience with Wards as first time buyers we are new to everything so can be a bit scary! But Emily has made this process a lot less scary! , communication is amazing always keeping us in the loop with what is going on and making sure we understand everything! Very happy and definitely recommend Herne bay Wards

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wards of Eynsford were fantastic

Wards of Eynsford were fantastic during our purchase of a property from them. They were super helpful accomodating viewings, negotiations with Shannon, and pushing for completion. Specifically Judy, she was amazing at keeping me updated as well a support system. Louisa is also so wonderful and helpful; they are a fantastic team.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emma was excellent...

Emma was excellent...

After a fairly lengthy purchase process full of complications, we were eventually connected with Emma Penfold as our sales progressor. She stayed on top of everything, helped move the process forward and connected the right people to get around all of the hurdles we had to deal with. She helped turn what was a stressful expereince into a success.

Thanks for all your help and support. As a first time "buy to let" buyer, your support was greatly appreciated.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rachael Ruocco-Buchanan

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently used Wards in Faversham to…

We recently used Wards in Faversham to market our home for sale. The whole process was very smooth and handled professionally. Prospective purchasers were found within two weeks of going onto the market, and the after sales progression was very efficient. We wouldn’t hesitate to recommend them to anyone thinking of moving in the area.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Urgent release of tenancy deposit required

I have tenants who are experiencing financial hardship and who are moving out of one property I own into another. This required releasing the deposit on the first property to make it available for the second. It transpired that the release request had been sent to the wrong email address and this was the reason for them not having received it. With only 3 days until they moved into the new property and need the deposit, we called to see if we could chase it up. I spoke to Sangeetha who quickly grasped the problem and contacted both her accounts team, the tenant and myself and managed to quickly resolve the issue and get the deposit to the tenants on time. We are all very grateful to her and thank her for her speed and professionalism.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Looked a 5 homes with David shaw.
He was so helpful, kind courteous and really understood our needs. So much so that he threw in a wildcard to our viewing’s that was the best of the five homes visited.
Would recommend David’s service.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Wards staff has been very positive

My experience with Wards staff has been very positive, in particular Emily Boyle, Senior Lettings Manager who helped me navigate through the administrative maze that is entailed in renting a property.
Emily was efficient in her communications with me and always friendly as well as professional.
Thank you.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phenomenal service

Lauren and Monika, in particular, have been outstanding from start to finish. The team at Wards are incredibly efficient and responsive, keeping communication clear and consistent throughout.
They operate like a well-oiled machine, yet remain warm, approachable, and genuinely invested. It’s rare to find that balance. They’ve earned my trust, and I would highly recommend them to anyone buying or selling.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found all the staff very helpful and…

I found all the staff very helpful and got back to me quickly when I left messages, but the best person for me was Maria Meddings as she acted as a go-between me and the buyers solicitor which made things a lot easier and if it wasn't for her I don't think the completion would have happened. She was very kind, thoughtful and very helpful in everything. Five out five.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've just bought a lovely flat in Herne…

I've just bought a lovely flat in Herne bay .
And every single member of the team has been involved in one way or other but all working beautifully together.

Thank you so much Emily, Graham, Rachael, Freya,Shane and Diane for all your help.

Not just with purchasing my flat but with the questions that may come up during that process and indeed once you've actually moved in 😅

I've been buying and selling properties since 2009 and this is definitely one of best teams.

For me it's the whole package they offer right from the first viewing right up to where's my gas meter once I've moved in 😅

Nothing was to much trouble they really do go above and beyond 🙂

Thank you everyone 🙂

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We would recommend Wards as a trustworthy company

We used Wards - purchasing via Deal, thankyou to Lauren & her team who were fantastic, the sales progressor Amanda went above & beyond in particular. We sold via Dover, thankyou to Greg & the team. It did take a long time to find buyers for our house but it wasn’t for lack of trying from Wards, we were kept updated regularly & we never felt like the enthusiasm had gone. We would recommend Wards as a trustworthy company.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Maria Meddings

Maria Meddings, James Dykes, Emma Ringshall and all Wards Tonbridge team - thank you so much!
They helped me a lot to buy my new house. Everything was very easy and fast. Maria was amazing with the exchange part - perfect help!
I am very happy with their service. I recommend them to everyone! Great team!"

3 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What raised our opinion of Wards in Tenterden.

What raised our opinion of Wards in Tenterden was the involvement of Rachael Ruocco Buchanan. She was very professional and kept us informed without any need to prompt her. She clearly understood the challenges with our particular purchase, and whilst working hard for the vendor helped coordinate all parties priorities efficiently.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wards - Birchington

I just wanted to take a moment to sincerely thank the team at Wards in Birchington for the outstanding service they have provided throughout the less than straightforward sale of my property.

Rachael, Sales Progressor, with her continued dedication, clear communiction and professionalism made an often stressful process feel smooth and well-managed from start to finish. She was responsive, keeping me informed at every stage and was very patient with me too!

Ashley was also very helpful with dealing with situations that arose during the process and was always on hand to provide his expertise and advice to ensure the sale progressed efficiently.

Also a shout out to Ethan! What a lovely guy, an asset to the team and always happy to help with a friendly smile and advice when needed. Thank you!

Overall, I would highly recommend Wards at Birchington when you are thinking of either selling or buying a property. What a great team! Thank you again.

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend Wards Herne Bay

Highly recommend the team at Wards in Herne Bay, we recently had a family bereavement and I was helping my parents , as executors, to sell the property as they’d been finding the whole process very overwhelming. Being based a fair distance from the property I wanted an estate agents we could rely on to handle everything and we couldn’t not have hoped for better!

From my first conversation I knew we’d be in good hands, Graham was fabulous with my elderly parents, reassuring, professional and patient helping them through the process.

The team had a viewing arranged within a week and pictures uploaded to the website super quickly - the photos they arranged really made the most of the property.

My parents are really happy that in less than 3 weeks Emily kindly called after just the second viewing to let us know we had a great offer and once accepted ran through initial details.

Huge thanks to Emily, Shane and Graham for all of their hard work and support they’ve been wonderful and so reassuring to know they my parents will be looked after during the next steps of the sale.

21 de marzo de 2026
Opinión espontánea

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