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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I don't know why Trust Pilot ranks this company so low. I had a fantastic experience with them. I found a gorgeous salt and pepper mill set online and it was quite expensive. Wasserstrom was selling t... Ver más

Valorada con 5 estrellas sobre 5

Ordered 24 beer can glasses. I was kinda nervous some would show up broken but they arrived pretty quick and all we're packed well and unbroken. Also the price was way less than elsewhere (couldn't fi... Ver más

Valorada con 5 estrellas sobre 5

Bought two cookie sheets recommended by Cook's Illustrated. Had question and emailed about shipping date and rep got right back to me. Shipping was extremely fast, especially considering it was duri... Ver más

Valorada con 5 estrellas sobre 5

I purchased wine glasses through Amazon. Wasserstrom fulfilled the order. When I opened the box, I realized I ordered the wrong glasses. I called the company directly and was given easy instructions... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 5 estrellas sobre 5

This company does a great job

I don't know why Trust Pilot ranks this company so low. I had a fantastic experience with them. I found a gorgeous salt and pepper mill set online and it was quite expensive. Wasserstrom was selling the items at a big discount, for 2/3 the price of the cheapest price of everyone else. I was skeptical so I checked Trust Pilot. The reviews from the last few years were high while much older reviews complained about terrible customer service. I decided to take a chance, since recent reviews were good. The salt mill was in stock and arrived in a week. The pepper mill, when I ordered it, was back ordered and said it would ship in 3 weeks. Exactly 3 weeks later it arrived to my door. Everything was well packed, and the items are absolutely perfect. I'm thrilled and would definitely order from Wasserstrom again!

5 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BUYER BEWARE!!!!

PURCHASED GLASSES FROM THIS PLACE ON AMAZON; POORLY PACKED; BROKEN GLASSES; CUSTOMER SERVICE IS TO THEIR ADVANTAGE AND NOT THE CUSTOMER

BUYER BEWARE!!! DO NOT SUPPORT THIS BUSINESS SHOP ELSEWHERE

25 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please Do not do business with this…

Please Do not do business with this company!! Missed up my order and will not make it right !! Mean upper management and try to belittle you !! I had one lady ( Ella) to suggest I shop with Dollar Tree !! They cater to big hotels and restaurants!! No compassion for the little man !! If they continue to to bad business it will catch up with them !!

19 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Misleading advertising poor customer service

Misleading advertising, and awful customer service. They advertise / sell on Walmart.com but advertise you will receive 6 items when they only ship one. They are aware of this issue but don't change it. Also they refuse to add on to an order (even though it hasn't shipped) saying you have to reorder. Which means another hefty shipping charge. Horrible customer service.

12 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

The merchandise arrived quickly. It was very well packaged. The prices were the best on the web. What's not to like about Wasserstrom? I give them an A+!

1 de mayo de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Out of stock items, less-than-ideal replacements

The sizes of Super Erecta Super Adjusta shelving from InterMetro were not in stock when we ordered. Sadly, no one told us this right away (we had to reach out and ask about delivery dates) and then when we were given the astonishing news about things back ordered for a month, we were offered a replacement in a different size.

The swapped item was not the same style of shelf at all, and this was not clearly communicated. So we now have a shelf of a less desirable size and less desirable model (not Super Adjusta) but at least it arrived on time at a good price.

6 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

great product ,excellent service

excellent selection.wide range of prices to fit my needs. product was shipped and received immediately. I would highly recommend this vendor for additional products. Fantastic are source for restaurant needs.

6 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wasserstrom very happy 5 stars

I believe the company is very well off I believe that the merchandise is top quality if It's is in stock get it within 2 days very happy trying to get your orders in all of one's time all your pay shipping twice the merchandise is quality and if you want quality. Our business out very much small business yours truly J. J. F. The date is 3/30/15

30 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice products at a great price

I purchased 4 chalk boards that have been great! They were also much cheaper than everyone else. I've very happy with this and would recommend others to purchase.

30 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Export from USA to Germany

In cooperation with MyUS the purchase, documentation and export to Germany went quickly, without customs or other delays and the merchandise arrive undamaged.

28 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pizza Time

I ordered 5 items used for making pizzas at home. All items arrived in a timely fashion. One item was poorly packaged and had sustained damage. I immediately contacted the sales dept. and a replacement item arrived within 2 days. I do recommend this company to anyone.

25 de marzo de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Worked as expected

Strange as it seems I purchased this item to use as a prop to go with the Shrek Gingerbread Man. Shrek Jr musical.
It was just the right size and not too heavy for the actor to hold and still operate the puppet.

Thanks

24 de marzo de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent

Ease of ordering, fast shipment. My only complaint was the cost of shipment. Especially when shipping was more than the product ( 3 bread cumbers ) was, but very happy with the product itself.

18 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great flatware at a Great Price!

I purchased these to match mine from the 1970's. There are actually several different "Versions" of the Chateau but these match very closely and are a great bargain. I find them heavier than the older ones and they appear to be great quality.

16 de marzo de 2015
Opinión espontánea

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