Second watch off Charles, fantastic service yet again. Great advise, really competitive deal both on the watch part exchanged as well as the watch bought. Great communication throughout, transparency... Ver más
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Consulta las opiniones de los clientes
Great service, second to none. Very personable and organised, made everything so easy and even accommodated last minute changes with ease. The knowledge of all the staff is exceptional and the... Ver más
La empresa ha respondido
Charlie & the team are amazing, I had an issue with my watch & it was sorted asap, straight to the watchmaker for an assessment, new parts ordered & fitted very quickly & a polish to top it off picked... Ver más
La empresa ha respondido
What a very pleasant easy experience dealing with Charles. From start to Finnish Charles kept us informed of progress. He sourced our watch. Agreed a very competitive price. Lovley guy to deal with.... Ver más
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Información sobre la empresa
Escrito por la empresa
🐝🏠 🐝MANCHESTER’S HOME OF LUXURY WATCHES: Leading specialists in sourcing and curated sales for the world’s most sought-after timepieces, from unworn Rolex, Patek Philippe, and Audemars Piguet to fine pre-owned Omega and Cartier. 🤝 "NOBODY GIVES SERVICE LIKE WE DO": We pride ourselves on absolute transparency, discretion, and building long-term relationships. Whether you are looking to buy, sell, or securely part-exchange, our expert Manchester team provides a premium experience from start to finish. 🕰️ 3RD GENERATION HERITAGE: Proudly continuing a family legacy of horological expertise stemming from Arthur Kay & Bro (Est. 1897), we offer a full range of professional refurbishment and watch servicing. 🏆 INDUSTRY RECOGNITION: Proud winners of WatchPro’s Retail Titan award and featured on BBC’s The Apprentice. ⚖️ DISCLAIMER: WatchMarketplace is an independent dealer and is not authorised, endorsed by, or affiliated with any of the watch brands we trade.
Información de contacto
2 Market Street, M1 1PT, Manchester, Reino Unido
- +447539430168
- charles@watchmarketplace.co.uk
- www.watchmarketplace.co.uk
4,9
Excelente
121 opiniones
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Highly recommend
Great service and communication. Shipped promptly and watch arrived in pristine condition. Highly recommend
19 de septiembre de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Jenna, thank you for the opportunity.
Your review is everything to us, great service and communication are at the heart of everything we do.
We look forward to serving you again in the future.
Best,
Charles
The WatchMarketplace Team
Great company, great service
Communication with Charles and the team was great. Charles worked quickly and professionally to source a Rolex GMT Master II for me, exactly to my requirements and at a reasonable price.
Excellent service; I would highly recommend.
25 de julio de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Barry,
It was our absolute pleasure to serve.
Thank you for trusting us with this purchase and enjoy your new timepiece.
Best,
Charles
The WatchMarketplace Team
Great service from start to finish
Great service from start to finish . Charles contacted me immediately after the eBay purchase and kept me up to date with delivery . The watch was a great price and arrived quickly and as described . I am very pleased with my purchase. Already in discussions to buy another from Charles.
22 de julio de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Mitchell,
Thank you for your kind words, and as you've mentioned, we are already working with you already on the next purchase.
Best,
Charles
The WatchMarketplace Team
Charlie & the team are amazing
Charlie & the team are amazing, I had an issue with my watch & it was sorted asap, straight to the watchmaker for an assessment, new parts ordered & fitted very quickly & a polish to top it off picked it up yesterday & it’s like brand new! Thanks so much!!
13 de julio de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Russ,
Thank you so much for the kind words.
Sorting out any issues on a luxury watch is par for the course for us.
On this occasion, even though the watch was out of warranty, we are reasonable and decided to honour the warranty regardless and indeed provide a free refurbishment worth £200 for you.
Because for us, we treat people the way they deserve to be treated.
Best,
Charles
The WatchMarketplace Team
I recently had my Rolex Wimbledon…
I recently had my Rolex Wimbledon serviced by The Watch Marketplace in Manchester city centre, and I couldn't be happier with the experience.
From the outset, Olly Burns, their watch specialist, was professional, knowledgeable, and genuinely passionate about his craft. He kept me updated throughout the entire process with real-time communication, which gave me complete confidence that my watch was in safe hands.
Olly assured me that I'd be "wowed" by the finished result—and he was absolutely right. My Rolex came back looking and performing to an exemplary standard. The attention to detail and quality of the workmanship exceeded my expectations, and the service was offered at a very reasonable price.
It's refreshing to find a business that combines outstanding craftsmanship with excellent customer service. Based on this experience, I'll certainly be returning—not only for future servicing but also to purchase gold and silver from them.
I highly recommend **The Watch Marketplace** to anyone looking for a trusted, professional, and reliable watch specialist. Five-star service from start to finish!
25 de abril de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Gus,
Thank you very much for this glowing review. We truly value the opportunity to work with you and look forward to the next time.
We truly believe our service level and, in this case, the refurbishments we offer are second to none, and that's why we say "nobody gives service like we do."
Best,
Charles
The WatchMarketplace Team
Great watch shop everything went smooth
Great watch shop everything went smooth
10 de junio de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you Denver, we really appreciate the business.
Wear your new watch in good health.
Best,
Charles
The WatchMarketplace Team
I had an absolutely flawless experience…
I had an absolutely flawless experience purchasing my Tudor Black Bay Burgundy from Charles at Watch Marketplace in Manchester, England. From start to finish, Charles was professional, patient, helpful, and reassuring. He guided me through the entire purchasing, shipping, and receiving process and made everything feel smooth, safe, and comfortable. The watch arrived exactly as promised, and the whole experience was pleasant from beginning to end. I could not be happier with the service and would highly recommend Charles and Watch Marketplace to anyone looking for a trustworthy and first-class watch-buying experience.
2 de junio de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Steve,
Thank you so much for your kind words and lovely photos!
We pride ourselves on our professionalism and being able to assist clients in acquiring their latest timepiece effortlessly and hassle-free.
We're so glad that this service that you received was up to our high industry leading standards.
Wear your new Tudor in good health, and we look forward to the next time.
Best,
Charles
The WatchMarketplace Team
Fantastic support on the sale of our watch
I was extremely impressed with Charles, who handled the sale of my watch with a personable and speedy service, as well as fantastic transparency to get the deal over the line. Charles is knowledgable and up-front in an industry that feels murky and untrustworthy. What a breath of fresh air - thank you Charles !
19 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Adam, thank you so much for taking the time to leave such an honest and thoughtful review.
Hearing that our service felt like a "breath of fresh air" is the highest compliment we could receive. You hit the nail on the head—the luxury watch market can often feel incredibly murky, which is exactly why we built WatchMarketplace on a foundation of absolute upfront honesty, transparency, and expert knowledge.
I am delighted that I could make the sale of your timepiece a fast, smooth, and trustworthy experience for you. Thank you for choosing us, and for highlighting the exact values we pride ourselves on every single day.
It was a true pleasure doing business with you, and I look forward to helping you again in the future!
Best,
Charles
The WatchMarketplace Team
Absolute 5* experience from start to…
Absolute 5* experience from start to finish, Charles appraised the watch over whatsapp giving me various options to sell. Once agreed i visited the shop where the process was so smooth with the money sent over to me whilst i was in the shop. Absolutely would recommend them to everyone.
18 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you so much for this fantastic 5-star review Paul.
We always say that "Nobody Gives Service Like We Do," and we are thrilled that you experienced that firsthand from start to finish. We understand that selling a luxury timepiece is a significant decision, which is why we utilise WhatsApp to make the initial appraisal process as quick, transparent, and convenient as possible for our clients.
It was an absolute pleasure welcoming you into our Manchester shop to wrap everything up smoothly and securely. Thank you for your business and for highly recommending us to others—it means the world to our team.
Whenever you are ready for your next watch venture, we look forward to working with you again!
Best,
Charles
The WatchMarketplace Team
Great watch really happy with the…
Great watch really happy with the service
16 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you so much for the feedback!
We are thrilled to hear that you are happy with both your new watch and our service.
Enjoy wearing it, and we hope to see you again soon!
Best,
Charles
The WatchMarketplace Team
This has been the best experience I’ve…
This has been the best experience I’ve truly ever had purchasing my dream watch. Whatever questions I had were answered immediately and transparently. The payment process was breeze.
Thank you so much for making my dreams come true. Will 100% be back.
20 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Reviews like this are exactly why we do what we do!
Thank you so much for your incredible words. Helping someone secure their dream watch is always a massive privilege, and we are absolutely thrilled that we could make the experience so transparent, seamless, and special for you.
Thank you for trusting us with such an important milestone. We can’t wait to welcome you back whenever you're ready for the next one!
Best,
Charles
The WatchMarketplace Team
True experts, so personable - Best in class service
Great service, second to none.
Very personable and organised, made everything so easy and even accommodated last minute changes with ease.
The knowledge of all the staff is exceptional and they go above and beyond to help you understand.
Can’t believe I’ve walked past this shop so many times and never heard the service.
Highly recommend. This is now my first stop for anything watch related
19 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you so much for this fantastic review!
We are absolutely thrilled to have transformed from a shop you walked past into your new first stop for all things watches.
Our team always aims to be as accommodating, organised, and knowledgeable as possible, so it's wonderful to hear that we made everything so easy for you—even with those last-minute changes!
Thank you for the for this five star review, and we look forward to welcoming you back through our doors very soon.
Best,
Charles
The WatchMarketplace Team
Bought a beautiful date-just 31
Bought a beautiful date-just 31, absolutely stunning watch. Dealing with Charles and the rest of the team could not have been any better. Just an all around genuine and professional service.
13 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you so much for the wonderful review! The Datejust 31 is an absolute classic and a stunning choice—we are thrilled to hear that you love it.
We always strive to provide a genuine, stress-free experience, so hearing your feedback means the world to us. Thank you for choosing us for such a special purchase, and we hope you enjoy wearing it in good health!
To Charles and the staff at…
To Charles and the staff at watchmarketplace, Charles was from the beginning was fantastic to deal with and nothing was to much trouble, I had reservations about if a deal could be done with my watch, but all it took was a good chat back and forth and we decided on a way to go and a deal was done, I am now a proud owner of a beautiful omega seamaster, the service and experience we had with Charles and all the staff was fantastic, we will now be customers for life due to it, here’s to many more, thank you.
2 de mayo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
We truly mean it when we say nobody gives service like we do, and you have seen this first hand.
We really appreciate the opportunity to work with you, and we are so please that we could upgrade your watch to a beautiful Omega that you can now enjoy every single day.
We look forward to seeing you again.
Best,
Charles
The WatchMarketplace Team
Top class service
Great experience selling to WatchMarketplace. Extremely fast responses, fair price paid and explained everything thoroughly during the process which was completed very quickly.
23 de marzo de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Nathan, thank you so much for this review, which absolutely echoes the experience we want to give to clients, and look forward to working with you once again.
As always, 1st class service!
As always .. 1st class service and customer care from Charles and his team!
Thank you again for providing the ideal timepiece for my wife.
1 de febrero de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you sir, it's my upmost pleasure as always.
See you on the next one.
Charles
Old School Values
Thank you to Charles for all that he accomplished during the sale of my Glashutte Original Watch. His care & attention exist at the very height of ‘old school’ individuality. Regular & frequent comms kept me informed at every stage of the sale procedure.
13 de enero de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Martin, it was and is an absolute pleasure to serve and thank you so much for highlighting how important service is and should be in this world.
Great service!!
Charles was really easy to deal with. Really well priced and very transparent.
3 de enero de 2026
Opinión espontánea
Respuesta de WatchMarketplace
Thank you for this review Isaac, we really appreciate it.
Wishing you all the best with your new timepiece.
Best,
Charles
The WatchMarketplace Team
The best ever very helpfully kept in…
The best ever very helpfully kept in touch stuck to there word on on time was about to give up buying a roles as cowboy dealers everywhere we bought 2 watches would definitely recommend will go again very happy
21 de diciembre de 2025
Opinión espontánea
Respuesta de WatchMarketplace
Thank you, Anthony and Matthew!
We look forward to helping you with your next timepiece!
Wishing you a lovely holiday season!
Best,
Charles
The WatchMarketplace Team
What a very pleasant easy experience…
What a very pleasant easy experience dealing with Charles. From start to Finnish Charles kept us informed of progress. He sourced our watch. Agreed a very competitive price. Lovley guy to deal with. We will definitely deal again. Highly recommend. Anthony and Catherine. Wish every watch dealer were so good to deal with !! AMAZING
20 de diciembre de 2025
Opinión espontánea
Respuesta de WatchMarketplace
Thank you for your lovely review and kind words, Catherine.
It is great to hear that you are happy with our service level!
Wishing you and your loved ones a great holiday season.
Best,
Charles
The WatchMarketplace Team
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