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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

About a year ago, I attempted to purchase a couple of water blocks from this company. Days passed and no dispatch or update, so I made multiple attempts to contact them for an update, only to... Ver más

Valorada con 5 estrellas sobre 5

Asked about a product as it was out of stock. Got a email early next morning which said they sadly don't have stock, but then got a email about 20mins later saying they managed to find some, and was... Ver más

Valorada con 5 estrellas sobre 5

Everything I wanted was available and in stock, competitors had items missing or on pre-order with no date for delivery. Pricing was easy and clear to understand, no trouble even though I added and re... Ver más

Valorada con 5 estrellas sobre 5

I’ve made two orders recently and both have been excellent experiences. This company stocks more obscure parts for water cooling that I couldn’t find anywhere else, which has been a huge help for my p... Ver más

Información sobre la empresa

  1. Tienda de ordenadores y accesorios
  2. Mayorista de ordenadores

Información proporcionada por diversas fuentes externas

Watercooling UK - PC Liquid Cooling, Case Modding, Water Blocks, Radiators, Cases and Accessories


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(1426)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The best place in the UK for PC…

The best place in the UK for PC watercooling supplies, much better than the big guys. Great selection, competitive prices and quick delivery. Customer service is also excellent but not needed very often.

3 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always a great experience!

Always a great experience buying computer stuff from Watercooling UK. Best prices, Original products, amazing customer support.

This company care about their customer and I love their commitment and quality of their business.

19 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good seller.

Product prices are satisfactory, shipping time is very short, there are no problems with the purchased product.

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

One of the good guys.

I have bought from this company only periodically over the years but can honestly say I have never had any major issues. Product were as described and at a price comparable to or usually better than anyone else, and delivery is now prompt. Their certainly doing everything they can to deserve 5 stars.

14 de septiembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pre-sales comms were good and…

Pre-sales comms were good and transaction was smooth.

[update] the post-sales comms and support needs work. They eventually got back to me after I had sorted the issue directly with the product manufacturer.

28 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Well packaged product. Ordered late afternoon, delivered next midday. Great service the way all companies should work. Thankyou

25 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing range of watercooling parts

I'm now a repeat customer and have been very happy with the products, pricing, and communication. The staff are obviously very knowledgeable about PC watercooling and I've emailed product queries directly and always received a quick and helpful response.
They are (AFAIK) the only UK stockists of many parts including the coolant I like to use - plus the prices and service are really good. They have accurate stock information with lead times, great sales and deals, and an impressive range of products. Highly recommend!

19 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

First time at watercooling, shopped about but ended up getting all my kit from here due to having such good variety and decent pricing.

Staff were also very helpful and accomodating after forgetting to add a few things in my original order!

I willl definitely be a regular here.

17 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great prices for hard to find products. Unbeatable customer service.

Great prices and availability of products that I struggle to find elsewhere, let alone at a decent price.

Most of all though, the customer service experience is 100%. Any issues with the product or delivery and they will be super quick to respond and resolve.

I've shopped here a few times now, and I know I will continue to do so - they've quickly become my go-to on certain products.

8 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lousy service and communication on good products

Bought 2 fans from them at a good price. Delivery was a little slow though.
One of them arrived with a manufacturing fault (I think) - couldnt work out why one sounded a lot louder than the other.
A week later and there was a loud bang - a blade broke off one of them. That's obviously why it was louder.
This is where the problems started.
I had to pay to return the faulty fan.
They then had it for over a week, did nothing. I had to chase them up twice.
I wanted a replacement and instead they refunded me the price of the fan (didnt refund me my return postage costs)
For me to then buy the same fan from them again would have meant paying shipping AGAIN - effectively paying shipping 3 times to get 1 working fan.
Communication was really poor, they're slow, they ignore your requests - all in all a crappy experience.

14 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Issue with order

I encountered an issue with an order that was shipped without including my door number. As a result, Royal Mail marked the package as undeliverable. I immediately reached out and asked them to reship the item to me with the correct door number once it was returned to their warehouse. Instead, I received a partial refund and was informed that I would be responsible for any additional shipping fees. Unfortunately, I ended up with no product and was out £3.
The communication and resolution were not satisfactory.

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company

I have always felt WatercoolingUK are a little less prominent than a couple of the big retailers that also cover a number of the same products. That said I have to say their service has always been excellent from ordering to delivery to returns. They also appear to have the largest range of Water Cooling parts, probably hence their name!

I can fully recommend this company for any parts you may need for your next or current build.

Thanks WCUK

13 de julio de 2023
Opinión espontánea

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