Webafrica Opiniones 

Respuesta de Webafrica

Hace 3 días

Hey Kgomotso ,

We’re happy to hear that your experience extended beyond the support team to the technicians who visited your home. It’s great that they took the time to guide you on caring for your router, giving you useful knowledge to keep your connection running smoothly. We’ll share your feedback with the team as we continue making dependable service and practical support part of the Webafrica experience.

Stay in control of your fibre service without the fuss. Download the **latest app version of the Webafrica App** and manage things on the go.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 4 días

Hi Yolisa,
We’re happy to hear that you received great service during your installation and that you’re enjoying excellent network coverage! A smooth installation and a reliable connection make all the difference, and it’s wonderful to know you’re satisfied with your Webafrica experience so far. Thank you for choosing us and taking the time to share your feedback.

You can also search “Webafrica” in your mobile app store to download our app and conveniently manage your services on the go.

Warm regards,
Webafrica Crew.

Respuesta de Webafrica

Hace 4 días

Hi Saint,
It’s great to hear that everything is working perfectly and that you’ve had a smooth experience with Webafrica, with no issues to report! We know how important a reliable connection is for everyday life, and we’re glad your service is meeting your expectations. Thank you for your support and for taking the time to share your feedback.

You can also search “Webafrica” in your mobile app store to download our app and manage your services conveniently on the go.

Warm regards,
Webafrica Crew

Respuesta de Webafrica

Hace 4 días

Hi Thami,
We’re so glad to hear that you’ve had such a positive experience with Webafrica! It’s wonderful to know that our team and the installation technicians were friendly and that everything has remained clear and transparent throughout your journey. Thank you for choosing us and for sharing the love! We appreciate you being part of the Webafrica family.

You can also search “Webafrica” in your mobile app store to download our app and conveniently manage your services on the go.

Warm regards,
Webafrica Crew.

Respuesta de Webafrica

Hace 4 días

Morning Manase

Thanks for the great feedback! 💗 We’re happy to hear our technicians did such a great job. We’ll be sure to share the shout-out with the team!

Need a hand managing your account? 📱 Keep your Webafrica App updated to the latest version for convenient access to your account and handy self-service features, all in one place.

Warm regards,
Webafrica Crew

Respuesta de Webafrica

Hace 4 días

Hi Thabang
Thank you for the great feedback! 💗 We’re glad you had a positive experience with our Webafrica Crew. For more convenience, keep your Webafrica App updated to the latest version to manage your account and access handy self-service features on the go.

Warm regards,
Webafrica Crew

Respuesta de Webafrica

Hace 4 días

Hi Tebatso

Thanks for the lovely feedback! 💗 We’re glad our Webafrica Crew made the process quick and effortless, with helpful support when you needed it, even after hours. 😊

For even more convenience, keep your Webafrica App updated to the latest version for easy access to your account and handy self-service features. 📱

Warm regards,
Webafrica Crew

Respuesta de Webafrica

Hace 5 días

Hey Shannen,

Having your connection interrupted without your confirmation is not the standard of service we aim to provide, and we recognise the frustration this caused. We’re committed to making your Webafrica experience more seamless and keeping our customers’ needs at the centre of what we do.

Manage your service and account conveniently with the **latest app version of the Webafrica App**.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 5 días

Hey Mbali,

We’re delighted your installation went smoothly and that you were connected without a long wait. Having reliable internet that keeps everyone at home and their devices online makes everyday life easier, and we’re glad your new fibre service is delivering that convenience. We look forward to keeping your household connected and making your Webafrica experience a great one for the long run.

Your internet, your way. Grab the **latest app version of the Webafrica App** and manage your service in just a few easy taps. 💗

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 5 días

Hi Mel,

We’re glad you’re up and running and can get on with enjoying your connection. We understand how important it is for the transition to a new provider to go smoothly, and we’re pleased our team could help move things forward alongside the relevant parties. Thank you for placing your trust in Webafrica and for recommending us to others. We look forward to your experience from here being a much more settled one.

Explore the Webafrica App Guide** to get started.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 5 días

Hey Buti,

We’re delighted that your experience with us has given you the confidence to recommend us to others. It’s encouraging to know our team made a positive impression, and we appreciate you spreading the word to those around you. We look forward to keeping your experience a positive one.

See how the app works** in the Webafrica App Guide.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 5 días

Hello Abelene,

We’re delighted that we have made such a good impression on you. Your recommendation means a lot, and we appreciate you choosing us for your connectivity needs. We look forward to keeping your experience one worth sharing with others.

Pop over to your app store, search **“Webafrica”**, and download the **latest app version** to get started. 🚀

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 6 días

Hi Katleho,
We’re glad to hear your fibre was installed and activated within just two days! We know how exciting it is to get connected without a long wait. Thank you for choosing Webafrica and sharing your positive experience. For added convenience, search “Webafrica” in your mobile app store to download our app and manage your services on the go.

Warm regards,
Webafrica Crew.

Respuesta de Webafrica

Hace 6 días

Hi Mbalenhle,
We’re glad to hear our team assisted you quickly and made your experience a positive one. Thank you for taking the time to share your feedback and for choosing Webafrica. You can also search “Webafrica” in your mobile app store to download our app and manage your services conveniently on the go.

Warm regards,
Webafrica Crew.

Respuesta de Webafrica

Hace 6 días

Hi Jennifer,
We understand how incredibly frustrating this experience must have been, especially being left without Wi-Fi for two months, spending hours trying to get help through WhatsApp, and then facing further difficulties when requesting your line to be released after cancelling. We recognise the impact this would have had on your Airbnb guests and the time you’ve spent trying to resolve these issues.

We’d like to investigate what happened with your fibre migration, support interactions and line release. Please email our Customer Reviews team at customer-reviews@webafrica.com with your Webafrica account details and a brief description of your experience so the team can review your concerns and assist further.

Warm regards,
Webafrica Crew.

Respuesta de Webafrica

Hace 6 días

Hey Bongiwe,

It’s great to know your experience with us got off to such a smooth start, with our team making the installation process easy from beginning to end. We’re glad the weekend availability made a difference and helped get you connected so quickly. We’ll keep aiming to make getting online as straightforward and convenient as possible.

Keep track of your connection, account and updates in one place with the latest app version of the Webafrica App.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 6 días

Hey Lebohang,

We’re happy to hear our team made the process feel easy and welcoming. We’ll keep bringing that same thoughtful approach to every interaction, so you can feel well supported throughout your Webafrica journey.

Get convenient access to your account and service tools wherever you are with the latest app version of the Webafrica App.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 6 días

Hey Mo,

We’re glad you’ve had a positive experience with us! Your support means a lot, and we’ll keep working to make your time with us a smooth and dependable one.

**Pop over to your app store, search “Webafrica”, and download the latest app version to get started.** 🚀

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 6 días

Hey Malinga,

It’s wonderful to know Webafrica has been a good fit for your connectivity needs. We believe staying connected should offer both peace of mind and flexibility, and we’re glad you’re enjoying that combination with us. We’ll keep working to make your experience worth recommending.

Stay in control of your fibre service without the fuss. Download the latest app version of the Webafrica App and manage things on the go.

Warm regards,
The Webafrica Crew

Respuesta de Webafrica

Hace 6 días

Hey Ripfumelo,

We’re so pleased everything came together smoothly once again! It’s great to know our team helped make the journey from getting started to installation an easy one. We’ll keep looking for ways to make every step of your Webafrica experience just as seamless.

Everything you need to manage your Webafrica service, right in your pocket. Get started with the latest app version of the Webafrica App.

Warm regards,
The Webafrica Crew