Wessex Garages Opiniones 

Staff were generally friendly, helpful and professional. Especially Matthew who went out of his way to bring the car to us to test drive, as we couldn't get to the garage. Overall a good experience when buying a car.

My car had developed a fault and I needed it fixing urgently. I made three attempts to call the service department at Wessex Kia Gloucester, being cut off twice. The third time was answered, however I was advised that the service department was 'extremely busy' and that someone would call me back later in the day. I called again at the end of the day to be told the same thing.
I'm still waiting for that call a week later!
Being totally fed up with the lack of service I searched for other Kia garages locally and found a Kia authorised garage in Staverton. A totally different experience! My call was answered first time and my car was booked in for repair. The job was completed quickly and I'm back on the road.
Pull your finger out Wessex Gloucester!

The staff here are verry knowledgeable about the cars and finance plans. Im happy with my car and im happy keep going back for my services and MOT.

Just happy 😊 with the car I got

Thank you to Mel who made the whole experience a breeze, very pleased with our new car would highly recommend wessex Cardiff to anyone looking to change their car .many thanks.

Very impressed with sales experience friendly, helpful and not pushy, car is a dream to drive roomy, responsive and economical

Justin made the buying process seem simple but professional. One of the best people to speak to if you need some help finding your next car!

we are a small business, they have had our van for over 4 weeks it needs a new gearbox they don't have one in stock and can't tell me when we will have a new one. we have lost business that we won't get back and have no interest in getting our van back on the road, we will never buy another Nissan van again, guys stay clear of Nissan, this is the only Nissan van we have thank god buy Ford much more reliable and if things go wrong it is fixed much quicker than Nissan idiots. this is more Nissan head office rather than wessex garage but they are all part of the same tea, do not know when we are having our van back just pathetic

Full range of Kia vehicles in a modern and clean showroom with friendly staff. I was able to test drive the car I was interested in and we came to a satisfactory deal on the overall cost of the car.

Minor things to improve: we bought a car that had been on display and the inside of the front and rear windscreens could have been cleaner when we collected it. Also, the tyre pressures were low and we got a warning light within 24 hours of picking up the car.

Avoid this garage.

Took my brand new Kia EV6 to Wessex Garages (Feeder Road, Bristol) because the centre console wouldn’t open. Lisa initially seemed helpful and confirmed that forcing it open might cause damage, but it would all be repaired under warranty.

After they forced it open, the lid was broken (as expected) but there were also new scratches on the main console body. I assumed these would be repaired. When I returned two weeks later, only the lid had been fixed—the scratches were still there. I was then told, incredibly, that their engineer didn’t cause the scratches, even though they admitted these weren’t there when I first brought the car in. They were effectively accusing me of causing the damage.

I was promised a call from the manager, Ryan. Weeks later, still nothing, despite chasing.

I won’t be returning. The lack of accountability and the implication that I was being dishonest were both unacceptable. I’ll use another garage and will be reporting this to Kia.

The experience at Wessex Garages Nissan Gloucester was fantastic because I am Wessex Garage Nissan Gloucester and I know how dedicated and how hard everyone works behind the scenes to get to the perfect handover... The experience was so exceptional, that my husband chose a Nissan Qashqai over all the many other test drives of different brands. The test drive on the New Qashqai 205 ePower was flawless and best driving experience. No special treatment because it was my husband.. It was special treatment because this is the way Wessex Garages Nissan Gloucester does everytime all the time for every customer! Thank you Team Gloucester!

Helpful, considerate and totally professional whilst remaining personnable and friendly. Abdullal is a credit to the Company.

I recently purchased a used Qashqai Acenta Premium from the Cribbs Causeway Nissan dealer and was very satisfied with the service given by the salesman, Ollie White.

I made 5 attempts to call the service department at Wessex Garages - I called in the morning and was advised that the service department was 'extremely busy' and that someone would call me back. They never did. When I attempted to call them again I was cut off 4 times. That's no business that they will be getting from me.

I recently visited Wessex Garages Mazda in Bristol for a repair, and I was thoroughly impressed with their service. The repair process was surprisingly quick, and I was able to track the progress online, which gave me peace of mind. What really exceeded my expectations was that when I picked up my car, it had been washed both inside and out—it was spotless! The staff were incredibly friendly and professional throughout the entire experience. Overall, a fantastic service, and I will definitely be returning for future needs. Highly recommended!

Zoe at Wessex Garages was absolutely amazing from start to finish. She was so warm, friendly, and genuinely caring, nothing was too much trouble. She took the time to make my mum feel completely comfortable and at ease, explaining everything clearly and with such kindness. It’s rare to meet someone who combines professionalism with such a personal touch, but Zoe really did. She made the whole experience stress free and enjoyable. We couldn’t have asked for anyone better. thank you so much. Katie & her mum who loves a chat.

They give a good time to think twice about your decision

We came to see Zoe regarding a car for my son under the mobility scheme. Zoe was very knowledgeable, informative, and helpful. There was no judgement, and Zoe gave a lot of time to explain the scheme to my son. Communication and updates were excellent and the process was very smooth and easy for us.

Evoni was really great.

She dealt with my Nissan service and repair quickly and sorted a courtesy car for me. Unfortunately someone drove into the courtesy car and I thought it was going to be a headache. Evoni was professional and really knew what she was doing, making the whole process very easy.

Although this is now a Mazda dealership, it deals with Nissan cars still. I would much rather use this dealer than the one in Cribbs Causeway. It was nice to take a car for a Service without someone trying to flog me a new car!

So this was a very stressful time for us because of the issues with DWP and the fact we had to return the mobility car very quickly so we only had a small window to play with. The service and helpful we got from mo and the rest of the team at wessex Newport was excellent, friendly and helpful so yes I would highly recommend this dealership