As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding... Ver más
La empresa ha respondido
Leaving a review for Edward at Customer Service for Coffee52 Club (there is no link for this club to leave a review). I called to cancel subscription but Edward took the time to fully explain what my... Ver más
La empresa ha respondido
My son asked me to purchase one of the great whusky offers, and in doing so I was signed up for a subscription. The order went smoothly, delivery was on time and the product was well packaged.... Ver más
La empresa ha respondido
George displayed brilliant customer service from beginning to end of call. Friendly, knowledgeable and provided a deal for my next 2 months of Coffee 52. Pleasure to do business with.
La empresa ha respondido
We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help
8 Melville Crescent, EH3 7JA, Edinburgh, Reino Unido
Ha contestado el 88% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I started with BEER 52 as a special offer after an online purchase from a clothing company.
I received a couple of months deliveries of beer then tried to cancel the subscription. I ended up getting a “special offer” from them on the first delivery of whisky and getting a WHISKY52 subscription.
Big mistake …..the whisky that’s sent to you is expensive for a small bottle and not very good either.
Trying to cancel either subscription is shocking.You have to contact them by telephone and they do the usual tactics to keep you as a subscriber.The whole cancelling is very tedious and draining.Don’t trust what they say because they blatantly tell you lies to keep you paying.
I spent a while on the telephone being reassured that both subscriptions were cancelled and no more money would come out my account or deliveries of unwanted beers or whisky.The deliveries kept coming and the money withdrawn.
Do not use this company as they are extremely hard to cancel .They purposefully make this as difficult as possible .
Overpriced rubbish… half bottles of awful whiskey. Do yourself a favour and go to the supermarket.
Waste of money.
Leaving a review for Edward at Customer Service for Coffee52 Club (there is no link for this club to leave a review). I called to cancel subscription but Edward took the time to fully explain what my package included and price. I'm keeping my membership for now. I appreciate his time and patience.

Respuesta de Whisky52
George displayed brilliant customer service from beginning to end of call. Friendly, knowledgeable and provided a deal for my next 2 months of Coffee 52. Pleasure to do business with.

Respuesta de Whisky52
As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding and friendly if he tried. 10/10 service. Highly recommend as a trial run as it lets you test your palette before buying expensive bottles or drams in bars.

Respuesta de Whisky52
I received a nice bottle of whisky on an offer. I quickly realised that I wouldn't be able to drink a bottle of whisky each month, so I called them to cancel. I spoke to Fraser, who was very helpful and the process of cancelling was very easy. There seems to be a great selection of whisky on offer, but for me a bottle every month was too much. I would recommend giving this a try if you like your whisky.

Respuesta de Whisky52
Had a call with Shaun today about my account and he was really friendly and informative!!

Respuesta de Whisky52
Rang to cancel subscription, got great service from Glenn.

Respuesta de Whisky52
My son asked me to purchase one of the great whusky offers, and in doing so I was signed up for a subscription.
The order went smoothly, delivery was on time and the product was well packaged. He was very pleased with the purchase.
I rang to cancel my subscription and spoke to a lovely gentleman called Mark. I was expecting a bit of a hard sell, and although Mark made me aware of another good offer, he also cancelled my subscription and took the time to check I received an email to confirm that.
Customer service is excellent all round.

Respuesta de Whisky52
Interesting whisky varieties on subscription and a great introductory offer. Shipping was quick and I am looking forward to cracking open my bottle of Glenmorangie. Customer service was thoughtful.

Respuesta de Whisky52
Rang to discuss my subscription (after a mix up on my part!) and spoke to Edward who was incredibly helpful and courteous.
He sorted things out without any fuss, thank you!

Respuesta de Whisky52
I have spoken to many people at this company they're all polite friendly and eager to help. The whisky is very nice! Would recommend.

Respuesta de Whisky52
First order was a trial. Later I didn't stop it as I was interested in variety of whisky. Each delivery come with a new bottle, new taste and you can read about it as it comes with a booklet.

Respuesta de Whisky52
A great way to try new whisky a simple process thoroughly enjoyable and well worth raising a glass!

Respuesta de Whisky52
Evert time i call about anything there always able to help and advise me always been very polite and friendly I don't have to mention the quality of the whiskey that speaks for itself

Respuesta de Whisky52
Customer service was spot on.... 👌👌

Respuesta de Whisky52
Another crap site that offers free whiskey then doesn't let you cancel the subscription unless you call them, its 2026 no one wants to subscribe to a whiskey company or call you

Respuesta de Whisky52
Shaun was very lovely and friendly, I can't fault him, very professional and efficient
We have had 2 lots of Whiskey and according to my husband he is enjoying them.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.