Wickes - Dunstable Opiniones 

218
TrustScore: 5 sobre 5

4,8

Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable Bedfordshire, LU5 4JY, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nigel in the Dunstable shop was very knowledgeable and helped me figure out how to fix a second hand easel I bought from a charity shop. He gave me so many solutions but luckily the first one worked!... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ricky Dean Cook came to our rescue on Saturday when we visited the Dunstable Branch. We were looking to acquire a new Kitchen for our home. We had our own ideas and some measurements, with a style i... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I had a really good home measure and in store design experience with Jo Dewen from the Dunstable branch. Jo was punctual, thorough, took the time to explain everything and never rushed me. There... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When I arrived, I received a big smile and welcome from Marie. She made me feel so comfortable. I had a few bags of pebbles I was returning because they were too large and wanted to get some smaller... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Dunstable

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Eastern Avenue, Eastern Avenue Industrial Estate, Dunstable, Bedfordshire, LU5 4JY, Reino Unido

  • +441582606864

4,8

Excelente

TrustScore: 5 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(218)

13.664 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Kitchen Design Process

Kitchen design process was superb. We were not the easiest customers as we didn’t have final dimensions, etc but Shannon stuck with us and probably 4 months after our initial design we got to the finished article. Many tweaks by us along the way and Shannon navigating a pricing structure change by Wickes as well. All in all can’t rate the experience highly enough.
Still waiting for build to finish before kitchen installed but cannot wait - hope the delivery, etc lives up to the standards Shannon has set!

19 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hey Neil, thanks for your five star review and I'm glad that Shannon was able to help you with your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

First class service.

We recently visited Wickes in Dunstable to purchase bathroom items for a new wet room.
Mario was extremely helpful and professional and aided us with our purchases.
A slight hiccup with delivery was corrected by Mario who delivered the item personally! This was above and beyond excellent customer care
Overall, a first class service, thanks to Mario.

3 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hi John, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 1 estrellas sobre 5

Dunstable store rude staff

Dunstable store rude staff member asked simple question with the response ask stupid questions get stupid answers.

Rude and unprofessional absolutely disgusted

13 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Sam, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Great store staff always happy to help

Great store staff always happy to help
I was served by Marie today as on many other occasions , she is always very pleasant, knowledgeable helpful when buying equipment and consumable, asset to your Dunstable Store.

12 de marzo de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hi Colin, Thank you for your kind words about our store and our staff. We're delighted to hear that you had a positive experience and that you found Marie to be helpful and knowledgeable. - SW

Valorada con 5 estrellas sobre 5

Top service in Dunstable Store

We came into the Dunstable store to buy some paint after not visiting the store for quite a while. We were welcomed by Isaac who helped me download the Wickes App to my phone. He then showed me how to use the App for offers and purchases. Such a helpful guy and very patient as I am in my 70's and not as I.T. sharp as young people these days. Well done Isaac. You're a credit to the company

7 de marzo de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hey Alan, thanks for your five-star review, and I'm glad that you enjoyed the service from Isaac in our Dunstable store! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen Design

Booked a kitchen design with Wickes Dunstable. Shannon was very helpful and knowledgeable despite us changing our minds a few times! Made the whole experience easy. Would use again next time no problem.

22 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shannon in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Fantastic service from Mavid

Many thanks to Mavid. Quickly got the blocks out and helped me load into car. Great service.

25 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hello Dulal, thanks for your five-star review, and I'm glad that Mavid in our Dunstable store was really helpful throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Great customer service by Marie

Great customer service by Marie. Helped me set up a trade card and was very helpful.

15 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hi Louis, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Wickes

Went into Dunstable wickes this morning 15 Feburary
and found the staff very helpful .a big thank you to
Nigel a lovely man helpful and very knowledgeable
Store062 .

15 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Vanessa, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Excellent Customer Service

We have been very happy with the service we received when purchasing our Wet Wall.
Jason Fredrick was very helpful with the whole order and even when we had a slight issue , sorted with the help of his colleague Sadie, quickly and efficiently. Have to say they both went above and beyond, excellent CS!
The goods were delivered on time and in good order and we are very pleased on how they look in our Bathroom.

26 de enero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hi Alison, Thank you for taking the time to share your positive experience. We're delighted to hear you were happy with the service you received and that Jason and Sadie were so helpful in resolving the issue. We appreciate your kind words about their dedication to providing excellent customer service. - SF

Valorada con 5 estrellas sobre 5

Kitchen design

Shannon our designer was so welcoming and pleasant when she came to the house to measure for a kitchen, we knew roughly what we wanted and she gave us advice on what to do and not to do and advice in what to put in awkward corners she was so helpful in giving us advice on appliances etc we even ordered extra cupboards to go into our utility would highly recommend wickes at Dunstable and Shannon Tennant.

11 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hey Reine, thanks for your five-star feedback, and I'm glad that you enjoyed the service from Shannon in our Dunstable store throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 4 estrellas sobre 5

Shannon Tennant

Shannon was friendly and knowledgeable. She listened to our ideas and worked them into her design.
Great service from start to finish.

20 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

A first rate Design Consultant

Our whole experience working alongside Raphael Simmons in the Dunstable store has been first rate.
We have a small kitchen and we expected there to be many limitations to our space.
Raphael was immediately welcoming, professional and friendly and he listened encouragingly to us and what we would like.
Raphael always gave us plenty of time at each meeting to tweak different aspects of our new kitchen.
He has created a design which we are now excitedly looking forward to receiving.
We strongly recommend Raphael Simmons to anyone.

6 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hey Carol, thank you so much for your five-star review, and I'm glad you enjoyed the service from Raphael in our Dunstable store throughout your kitchen design. It makes us proud you would recommend us, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

I’ve had an incredible experience…

I’ve had an incredible experience designing my bathroom with Jo from the Wickes Dunstable branch. I shared my ideas, and Jo brought them to life with her design expertise. Throughout the process, we had many discussions, and Jo really listened to my needs and preferences, offering suggestions and options along the way. Whenever I needed to make changes, Jo was always happy to accommodate, never once frustrated and always with a smile. The process was simple, starting with a home visit from Jo to measure the bathroom and have a chat, followed by our first design meeting in store. After we thought the design was complete, a surveyor came by to take final measurements and review the plan, leading to a few major tweaks. Jo has been so supportive and helpful throughout, even arranging for some of the deliveries to come at a more convenient time. I’m really excited to see my new bathroom installed!

31 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Clare, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jo and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

Very professional and efficient service.

From start to finish our designer Raphael Simmons from Dunstable store was very helpful and knowledgeable about all the products and gave us a brake down of each style type to suit our budget and kept that in mind without running away with ideas out of our budget range.

He Also was extremely transparent in all the questions we asked and did not feed us any sales talk/ jargon to just sell a kitchen to which we have had in the past with other companies.
The design idea he came up with was spot on to what we wanted so much so we purchased the kitchen the same day with a few tweaks here and there to suit us but this wasn’t any trouble whatsoever with Raphael
If you are in need of a kitchen then I would definitely recommend Raphael for his experience and knowledge also his professional approach to dealing with his clients and listening to there needs

Thank you Raphael best of luck for the future.

15 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

5* from start to finish

From start to finish our experience was 5*. Jason came to the home and listened to what we wanted, designed the most amazing kitchen and made all the difficult decisions very easy. Zebi, who installed our kitchen was also 5* and would 100% recommend. Very tidy & trustworthy and his attention to detail was outstanding. Would highly recommend both Jason & Zebi. Thank you very much!

1 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Dunstable

Hey Rosina, thank you for your five-star feedback, and I'm delighted that Jason and Zebi we're amazing throughout your design. It makes us proud you would recommend us, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen design

Went in to get a design done for my new kitchen . A lovely lady called Jo Dewen sat with me and my husband for around an hour and a half and designed our dream kitchen, highly recommended her , absolutely brilliant.

18 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hey Sarah, thanks for your five-star review, and I'm glad that Jo was amazing throughout your kitchen design, it makes us proud you would recommend us, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Great experience before the arrival of our new kitchen

Shannon at Wickes Dunstable provided us with all the information and advice we needed to ensure our new kitchen would provide us with everything needed for many years to come. We were amazed that she was able to undertake a site visit within hours of our visit to Wickes and was able to give us plans within days. The icing on the cake was that she was able to engage a fitter who had been recommended to us by friends. We are now looking forward to seeing our new kitchen take shape.

8 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Shannon in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Excellent experience from start to…

Excellent experience from start to finish. Shannon was professional throughout despite me changing my mind several times! But nothing was too much trouble and I have definitely chosen the right kitchen for me. Would recommend

22 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Kellie, We're thrilled to hear you had such a positive experience! It sounds like Shannon went above and beyond to ensure you were happy with your choice. We're so glad you found the perfect kitchen for your needs. - SF

Valorada con 5 estrellas sobre 5

Shannon was really helpful and…

Shannon was really helpful and accommodating and worked to our tight timelines to ensure that we had everything in place for our renovation. She also helped us with our choice of bathroom based on the information we shared with her which helped us choose the best option for our needs. Can’t recommend highly enough.

22 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Dunstable

Respuesta de Wickes - Dunstable

Hi Valerie, Thank you for taking the time to share your positive experience. We're delighted to hear that you found Shannon to be helpful and accommodating, and that she was able to assist you in making the right choices for your bathroom renovation. We appreciate your kind words and hope you enjoy your new bathroom. - SF

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