Will i am Plumbing & Heating Ltd Opiniones 

695
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using Will iam Plumbing and Heating services for years. He and his team always provide an excellent service, are prompt in getting back to requests and provide a thorough overview of the... Ver más

Valorada con 5 estrellas sobre 5

Just superb service from Will I Am Plumbing, installing a Turner Monsoon Pump. Workmen Joe and Fabio were punctual, professional and fast - and also very nice guys! Thanks to Will and his team. Br... Ver más

Valorada con 5 estrellas sobre 5

This was a quick job to remove 22mm limescale fighter and re-pipe the 28mm mains. Joe and Fabio arrived on time, quickly did what was requested and re-piped the copper mains with welding. This didn’t... Ver más

Valorada con 5 estrellas sobre 5

These are our go to plumbers with an excellent and affordable service provided every time! Booking work is an easy process with quick responses from William. The engineers are always professional and... Ver más

Información sobre la empresa

  1. Fontanero

Información proporcionada por diversas fuentes externas

will i am Plumbing and Heating engineers are highly skilled registered professionals delivering outstanding quality services on all plumbing and gas works in accordance with the national standards and all relevant building regulations.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

695 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(695)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Repairing underfloor leak

Troublesome leak under the carpet/floorboards in an old victorian terraced house.

When the source of the leak had been identified Joe and Fabio quickly worked out a solution involving the minimum of disruption and once implemented restored everything neatly and tidily, all at a reasonable price.

Many thanks again and I would not hesitate to ask you to return and resolve any future issues.

21 de mayo de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Boiler service

I received a quick response, reasonable quote and the work was completed the following day efficiently, with minimum disruption and by polite engineers. I would certainly recommend.

28 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

New boiler install

From the word go, will i am have communicated well with the whole process of replacing and installing a new boiler. They were accommodating when we had to change the date schedule. On the day of the install – a diverse and energetic team arrived and got straight down to the job. As a person who likes to project-manage tradespeople around the house – they were accommodating of my suggested preferences. I enjoyed the two day they spent here. The only improvement I would suggest is a dummy’s guide to operating any of the boilers that they install for new clients (as the manufacturers’ official manuals to boiler and thermostat are quite overwhelming).

8 de abril de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Recommend with a caveat

Prompt, relatively friendly and accomplished the work I needed done, but took one hour to complete a job that they reckoned would take 2-3. Still charged me for 2-3 hours of work, which I feel a bit cheated for.

Would recommend, just make sure you're clear on what to expect and come to an agreement on payment vs time worked that you're comfortable with before proceeding.

3 de abril de 2022
Opinión espontánea
Logotipo de Will i am Plumbing & Heating Ltd

Respuesta de Will i am Plumbing & Heating Ltd

Hi Alex,
Thanks for the review, we have initially informed you of our charges.
However you did NOT want us to carry this out on an hourly rate and you wanted a fixed price for the works, we have given you a fixed price and you was happy with this so we booked you in and completed the works as you requested.
As mentioned on the email, if the works takes longer than expected i.e 4 or 5 hours we would stick to the fixed price quote.
We have been very clear and transparent to you in the email before we book in any works, as a goodwill gesture we can give you a 15% discount (of labour works) if you book in any further works with us - VALID FOR 6 MONTHS from this date

Valorada con 5 estrellas sobre 5

Impressive Plumbing service

Really user friendly service. Good use of email and photos to explain fault, how to fix and cost. Engineer was around at the agreed time the next day and everything was so easy. William Plumbing replaced 2 taps for me

20 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased - Recommended

We are very pleased with the work carried out and our experience of dealing with Will-I-Am Plumbing & Heating. We shall ask them to do future work and would certainly recommend their services.

We were let down and frustrated by our previous plumbers, and after being impressed by positive reviews employed Will-I-Am to initially service our heating and hot water system, and then to replace our hot water cylinder, flush radiators, and fix other faults. We are pleased and happy with all aspects of the work.

Communication by phone, email, text, and in person has been extremely efficient and clear, including quotes, practical arrangements and discussion of quite complicated technical questions. We saw 5 different engineers and plumbers, and would recommend any and all of them. They completed all the jobs quickly, cleanly and well, and we received detailed reports and photographic records of all works. The workmanship on complex and visible parts is extremely good; for instance, tiles were cut to shape and extensive copper pipework is beautifully done.

We are pleased to have found good, expert plumbers that we can communicate with well and rely on. Recommended.

12 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top class service provided

Five stars well deserved for a top class service provided. The engineer Ryan arrived on time, he was professional, courteous, polite and efficient. Did a wonderful job removing an old bath tap to replace with a new one with a shower. Would definitely use your services in the future and would recommend to family and friends.

8 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have used William's services three…

We have used William's services three times, once as a tenant and twice as a property owner. I would highly recommend this company if you need any plumbing or heating done, his employees are punctual, courteous and very professional. A highly recommended Tradesman and company.

23 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Professional and Trustworthy

Arrived on time, fixed issue promptly and left area clean/tidy. Very professional and trustworthy. Not only fixed issue, but explained how it happened and changed configuration so that I will not experience the same issue again in the future. Excellent communications. Would 100% recommend.

16 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

Superb service. Clear, organised and helpful from start to finish. I can't recommend Will and his team highly enough.

10 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

William fitted our new boiler last…

William fitted our new boiler last year. He was extremely efficient, turned up on time, was well informed, well equipped and very courteous. He reminded us it needed servicing and came out to do the work last week, again all on time and on budget.
I would have no hesitation in recommending him to all my friends and family

4 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ryan attended to fix the toilet flush

Ryan attended to fix the toilet flush - a concealed unit.
He was on time, professional, efficient and knowledgable.
The email communication beforehand was also very good and no pre-payment needed etc.
The quote was an accurate one.
The report I received post works was also very informative.
An excellent company - so impressed.

28 de enero de 2022
Opinión espontánea

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