Wincanton Opiniones 

1298
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From placing order we were continually kept updated about delivery. Arrived within the time window we had been notified and a personal call 30 mins before arrival. Unloaded the box and placed where... Ver más

Valorada con 5 estrellas sobre 5

Couldn't have asked for more. Delivery team helpful, polite, friendly. Went the extra mile even in this intense heat. Nothing was too much trouble with delivering a large, heavy package. I wish al... Ver más

Valorada con 5 estrellas sobre 5

As there is permit parking near my home which means you have to park halfway on the pavement I thought the delivery vehicle would have problems. I contacted the team and they arranged a smaller vehicl... Ver más

Valorada con 1 estrellas sobre 5

Appalling service. Firstly the tracking system did not work so we were unable to plan the day. The order was incomplete and no explanation as to why a key part of the delivery was missing. We were n... Ver más

Información sobre la empresa

  1. Servicio de logística

Escrito por la empresa

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with colleagues working across more than 200 sites. We are great people delivering sustainable supply chain value.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

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4,4

Todas las opiniones

(1298)

253 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Great delivery experience! The lamp table was delivered promptly, securely packed, and looks exactly as expected. Excellent service overall.

30 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not great …

Came at 650 i asked if they could leave everything on the landing as just had new carpet fitted he said not enough room so left everything in the dining room I said you will have to take the mattress upstairs as I have a 1 year old toddler refused to take it upstairs because said it was getting stuck on the carpet grippers they didnt even attempt to lift the mattress upstairs they were more concerned about holding traffic up in the street so now left with everything in my lounge/ dining room where my 1 year old is playing.. me and my husband managed absolutely fine to get the mattress upstairs when he got home

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Products, Reasonable Prices - Easy to Order

DFS was easy & quick to order online. I believed the price to be reasonable for the high quality of the item ordered.
The delivery was smooth, being kept updated throughout the ordering process to the final delivery. The delivery team called in advance and were very customer focused and friendly.
Would definitely recommend from my experience and would not hesitate in ordering with DFS again.

29 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a bed from Soho Home

I ordered a bed from Soho Home. The courier company was Wincanton. They turned up at 06:45 (15 mins before they were meant to). They did not ring my doorbell. I was in the next door room from my phone so did not hear it ringing. I eventually called them back only 5 minutes after they had last called me ( I checked my call logs) and the guy said they had left half an hour ago. This was a blatant lie. They have now given another date 8 days after the first one. I understand that I should have been next to my phone, but to not ring the doorbell and then lie about when they had left is not the service I expect when paying £5000 for a bed. I wouldn't be that annoyed usually - after all I missed the calls - but they didn't bother to ring my doorbell and then lied about when they had left.

26 de enero de 2026
Opinión espontánea
Logotipo de Wincanton

Respuesta de Wincanton

Dear Jack
Thank you for taking the time to leave a review. I am sorry that your delivery was unsuccessful at first attempt. Our call at 06:45 was a courtesy call of our imminent arrival. I can see we have photo at the address with a time-stamp at 07:30 but because we were missing address detail, I believe we may have knocked on the wrong door. I will update the address to reflect this and will ask our Customer Support Centre to reach out to see if we can arrange an earlier re-delivery for you.
Kind regards, Harvey

Valorada con 5 estrellas sobre 5

Can't fault them at all

Really use reminders and updates in week before delivery. Delivery was right on time with excellent team, pleasant manner and efficient and tidy too.

24 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very polite staff

Very polite staff. The furniture from DFS delivered was on time. Thank you.
What a difference between Wincanton and Evri! We were due a delivery on Monday from Evri..... Arrived 48hours late!!!!

21 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Kept well informed regarding my delivery time. Delivery team were efficient, polite and very helpful. They took good care of my property and my delivery item. Would use again.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service ⭐️

The service they gave it to me the delivery service team they phone me before hand. Let me know that they are on the way to my house. I really like about that.

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery guys called me to let me know…

Delivery guys called me to let me know they were on the way and what time they would be arriving.
Very respectful of the carpets whilst bringing in the boxes. One carried them to the door and the other put shoe protectors on then put the boxes into the required room
Thank you so much 😊

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent service. The driver team called to say they were 5 mins away and delivered over an hour early. Very happy.

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Delivery Service

Ordered a bed from DFS and Wincanton were the delivery service. They provided great service when delivering both my bed and matress on separate delivery days. The booking system is very clear and easy to follow. The drivers follow the delivery instructions and it is very easy to contact them through their WhatsApp. Great experiences both times and both items delivered on time with good customer service from the delivery drivers.

17 de enero de 2026
Opinión espontánea

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