Wing Mirror Man Opiniones 

I ordered a car part from this company on March 3rd. The item arrived faulty, so I returned it within 10 days. It’s now May, and I still haven’t received a refund or replacement.
Today, I called customer service to get an update. I was connected with someone named Josh, and I can honestly say it was the worst customer service experience I’ve ever had. I politely asked why the case shows as completed when I haven’t received my refund. Instead of helping, Josh was rude, condescending, and completely unprofessional. He told me I "don’t read their messages properly" and acted like I was incapable of understanding basic information. He wouldn't let me speak, and I had to raise my voice just to interrupt him. Shockingly, he shouted at me in return.
This is completely unacceptable. The issue is no longer just about the product—it's about how badly they treat customers. Over two months have passed, and I’m still waiting for my money back. Avoid this company at all costs.

Awful company ordered a wing mirror for it to not be in stock but they didn’t tell me I had to phone up continually to get an update, I then decided to cancel my order and they were to issue a refund 3-5 days! That was 3 months ago I still haven’t received my refund for an item I didn’t get!!! When I call they just fob me off and say it’s been refunded and will email the transaction proof ( which of course I never receive) do not use and awful customer service

Ordered a wing mirror cover for a Fiat Panda. I couldn't source this particular one anywhere else due to the special edition colour - not even from the manufacturer. It needed to be painted so the order took a few extra days but communication was nothing short of excellent - multiple emails advising me on progress over 4 days as well as tracking details once posted. The cover arrived well packaged and was an exact colour match. Very happy and certainly not a scam!

Possible scam.

Ordered wing mirrors from this lot back in December. Didnt hear anything for months, had to chase up order a few times. Company cancelled my order in April. Had to then chase up a my refund multiple times with them having an excuse everytime. In the end I had to dispute the transaction with my credit card company in order to get my money back. I definitely won’t be using this company again and I’d advise others not to.

The main issue was one of timing. The promised delivery was 3-5 working days. The item was no cheaper than the Renault part but the timing of the delivery clinched the deal. In the event the product arrived 10 working days later. That having been said there are no complaints about the product quality or fit.

AVOID THIS COMPANY, and all other names it uses.
I ordered a replacement rear light unit. I had used the website Breakerlink (not at fault) and the part was almost immediately offered.
Upon paying for the item (£83.99) I received a confirmation email from BUYITONLINE.LTD, on headed paper for a company called HEADLAMPSDIRECT.
After a few days I called to chase up delivery, and was told that the part was actually not available, and that I would receive a refund.
Then after a couple more weeks with no refund, I again called, but was fobbed off with tosh about the Distant Selling legislation that gives them 28 days to refund. Not true. That only applied if a return is required, but as there was no return involved, then 14 days would be the maximum under the legislation.
So here I am now 41 days since, and have put it into the hands of my credit card provider.
AVOID AVOID AVOID

Ordered the mirror and requested it be painted to match the car colour. Took a few extra days for painting but communcation was first class as they kept us informed every step.Mirror arrived in a box well protected by bubble wrap. Perfect condition. Just fitted to the car. Colour matched the car exactly. Top quality service throughout. Very happy with service and product.

Ordered a mirror two weeks ago paid for next day delivery, didn't receive a tracking number, contacted them only to be told it would be 5 or 6 days, couldn't wait cancelled order and found one on Ebay at a third the price including postage witch arrived the next day spen two weeks trying to get a refund. Eventually got through on the phone and got them to issue refund,they were very aggressive and clearly didn't want to pay it I would not deal with this company

I don't know where to start! This company is the most unprofessional set up I have ever come across.
I placed my order on 24th Jan! 14 phone calls later !! I received my refund on 24th April. Hang in there and keep ringing.
I feel sorry for the staff who have to answer the phone, some of them are really nice and others are downright nasty!
They took my order even though the item wasn't even in stock, when I found this out I cancelled the order. 3 weeks later they sent the item anyway! I then had to return and then it took 2 months to receive a refund.

Avoid this company at all costs! I placed an order almost 4 months ago and have been fobbed off from the very start. The product stated that it was in stock online however after over 2 months of not receiving it and several telephone calls of being fobbed off with different excuses, we were eventually informed that it was not in stock. We continued to keep waiting but as the time frames that were advised was once again exceeded we made the decision to cancel the order and purchase from elsewhere. We are still waiting for the refund over a month later and can see from other reviews that it is highly unlikely that we will receive this particularly when we were advised 3 days. The company just take your money and have no intention of providing the product. SCAMMERS.......SOMETHING NEEDS TO BE DONE ABOUT THIS COMPANY TO AVOID THIS HAPPENING TO MORE AND .ORE PEOPLE!!

Ordered a part and it was incorrect, which was my fault. But the returns process is not easy. I had to make contact three times before I worked out you had to set up an account and then make a request to return the item, I also had to take a lot of photos. It has been over a month and I still don't have my refund even though they have the part back

I have to agree with other potential customers. Our wing mirror arrived with a piece of bubble wrap stuffed in a small lump, providing no protection whatsoever ever, strangely, the mirror itself was not broken but the whole fixing bracket was snapped in half. They agreed a refund but 15days later we're still waiting and have now started a claim through our credit card company...thank goodness we used a credit card. TERRIBLE COMPANY...Do Not Buy From Them

The Ultimate Scammers.com
Horrendous company.
Do not say you were not warned.
They need shut down.

Absolute shambles of a company. They are very eager to sell you the wrong spec wing mirror and then to tell you it's wrong and tell you it's going to cost hundreds more. Upon canceling the order in good time and a cancellation email received, to tell me my refund was due in 3-5 working days. No refund was given! I had to get my credit card company involved to get my money back. DO NOT USE THIS COMPANY!

Amazing service! My car was hit by a passing car on Saturday, after seeing the video, I was contacted by Jay, and by Sunday he had come out to my home and fixed my wing mirror for me. He was friendly, efficient and it was an amazing price. Thanks again for coming out on Easter Sunday to help. Would highly recommend this business!!

Sub-standard products. Extremely bad communication. Getting a refund after returning item is an extreme sport, had to chargeback with my bank. Buyers beware.

Wing Mirror Man April 2025.
This company should be closed down.
Dishonest & cunning,kept me holding on with false promises of delivery .
Initial excuses seemed plausible , eg no stock , awaiting spare part . In reality after over 5 months they had my money and only recourse was to MBNA who refunded immediately.
Sales "Dept" Josh and David field the "delays" and Josh Speed the "Higher level" enquiries .
The owner appears as Steven Speed of 66, Moyse Ave,Walshaw, Bury Lancs.
A very stressful and disappointing outcome .
I eventually bought a replacement elsewhere.
In short do not trust this unfortunate bunch.
Caveat emptor.

I made my order in December 2024 with the understanding from the website that the wing mirror would take 3-4 days delivery as it was in stock. After 3 weeks of waiting I phoned their ‘expert customer service’ and they told me they don’t know when it will arrive. After 6 weeks of waiting I filled out the cancellation form (I’ve never done that before, anywhere) thinking I would get a refund.
I bought a new wing mirror from eBay and it arrived in 3 days, no problem.
One month goes by.
24th March guess what the wing mirror arrived; their cancellation system obviously is total bollocks, no one saw the online form. They had no intension of giving me a refund. Now they wanted the wing mirror back before ‘refund’. They received the mirror but guess what, no sign of a refund. I must have phoned at leased 20 times over the 4 months and they did nothing, I spoke to a young lad who was nice but utterly useless. One time I spoke to someone who was unbelievably rude and quite aggressive to me. They simply could not understand that I had done nothing wrong, I gave them money for a product that did not arrive in the agreed time. They had no understanding of consumer rights and advertisement law.
The only way I eventually got a refund was to actually go their rundown industrial estate building as I had a job quite close to Bury. I’m telling you it was rough not hi-tech at all. They had me waiting 40 minutes and eventually gave me a promise of a refund and 3 days later I couldn’t believe it, I got my money back.
All this while I’m dealing with my wife who has a brain tumour, so many hospital appointments. Life is so busy I could have done without this agro over a flipping wing mirror. Like I said some companies don’t deserve to be in business an this is one of them.

ADVOID AT ALL COSTS. DO NOT BUY FROM THESE CORRUPT SCAMMERS.

I say that with full confidence as I have all the evidence of their corrupt behaviour.

Fraud! please avoid.
Ordered in Nov24 from stock, only to be told item not available. Order cancelled in Jan25 and still no refund now in Apr25.
Now pursuing refund through credit card company.

sold me a 24 hrs delivery that wasn't actually 24hr its actually 1-3 business days. contacted customer services twice and had no reply however i did get an automated response on each with a statement which i was supposed to understand. spoke to the chat and basically was told its all your fault and what is the problem. would NOT go near them again