Wolf & Zephyr Opiniones 

390
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing vintage rings that are really gold- been wearing everyday for a year and no tarnishing. LOVE!

Valorada con 5 estrellas sobre 5

Stumbled across Wolf & Gypsy whilst searching for a meaningful gift for a close friend of mine . I purchased silver Two Sisters necklace which symbolises strong female friendship etc ( ended up orderi... Ver más

Valorada con 5 estrellas sobre 5

A brilliant customer service, who went above the required when a mishap occurred due to pressure at my end causing me to not give the required correct address and the patience and care that they provi... Ver más

Valorada con 5 estrellas sobre 5

I ordered the 18 inch silver tigers eye pendant necklace. It came within the delivery time specified and was packaged well and in a nice little box which would suit gifting, although this was for myse... Ver más

Información sobre la empresa

  1. Joyería
  2. Joyero

Escrito por la empresa

For as long as she can remember, Tori Shay has been conjuring up ideas for creating jewellery. After a career in event design, it was whilst raising her young family that she set about planning to realise her dream of designing a unique line of jewellery. This passion for working with fine jewellery and precious stones led to a new-found skill in the art of ear curation in 2015. Having retrained as a goldsmith, alongside her abilities as a professional piercer, has led Tori to create some of the most unique and intricate jewellery available today.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(390)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good service and beautiful jewellery

This is the second time I have ordered from Wolf and Zephyr, and again I was pleased with the jewellery I purchased. Delivery was swift and order process simple. Wolf and Zephyr create beautiful pieces and I've no doubt I will order in the future.

7 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Customer Service Non Existent

Faulty item received. When reported to customer service, I was told to return item (at my own cost) for refund. My postage will apparently be refunded?!! They could not provide me with a pre-paid label as their system was conveniently down at the time! When I asked how long do they anticipate it being down, again, conveniently, they could not answer!!

Doesn’t give me much confidence in this company, probably wouldn’t purchase from them again.

5 de julio de 2022
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Respuesta de Wolf & Zephyr

We can only apologies about the item being faulty, Unfortuantely we have been having issues with our returns portal but as we mentioned in our email correspondence we will refund your return postage as soon as we receive the item back.

Valorada con 5 estrellas sobre 5

Beautiful necklaces

I love the necklaces I ordered and received compliments on them from strangers on their first wearing!! I’m really impressed with the quality of the products and the price point is great - I ended up ordering more items straight away and gave a few bits on my wish list. Delivery was prompt and customer services were very helpful. I would recommend this company to everyone. I’m a very happy customer 😊

7 de junio de 2022
Valorada con 1 estrellas sobre 5
Logotipo de Wolf & Zephyr

Respuesta de Wolf & Zephyr

We can only apologise about the delay on your order, upon checking the tracking history it looks like there was an issue with our delivery partner, and due to the bank holiday the parcel has been delayed.

We can see you have requested for it to be made available for collection from a local pick up point, would you like us to assist in any other way?

Regards

Wolf & Zephyr Support

Valorada con 1 estrellas sobre 5

I purchased three pairs of earrings and…

I purchased three pairs of earrings and a necklace. Two of the clasps on the earrings were broken so I returned them and was refunded promptly. The third pair of earrings broke after one wear. So cheaply made, would absolutely not recommend.

3 de mayo de 2022

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