Wolf & Zephyr Opiniones 

390
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing vintage rings that are really gold- been wearing everyday for a year and no tarnishing. LOVE!

Valorada con 5 estrellas sobre 5

Stumbled across Wolf & Gypsy whilst searching for a meaningful gift for a close friend of mine . I purchased silver Two Sisters necklace which symbolises strong female friendship etc ( ended up orderi... Ver más

Valorada con 5 estrellas sobre 5

A brilliant customer service, who went above the required when a mishap occurred due to pressure at my end causing me to not give the required correct address and the patience and care that they provi... Ver más

Valorada con 5 estrellas sobre 5

I ordered the 18 inch silver tigers eye pendant necklace. It came within the delivery time specified and was packaged well and in a nice little box which would suit gifting, although this was for myse... Ver más

Información sobre la empresa

  1. Joyería
  2. Joyero

Escrito por la empresa

For as long as she can remember, Tori Shay has been conjuring up ideas for creating jewellery. After a career in event design, it was whilst raising her young family that she set about planning to realise her dream of designing a unique line of jewellery. This passion for working with fine jewellery and precious stones led to a new-found skill in the art of ear curation in 2015. Having retrained as a goldsmith, alongside her abilities as a professional piercer, has led Tori to create some of the most unique and intricate jewellery available today.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(390)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I was so excited about trying this…

I was so excited about trying this brand. The quality is okay; however, I noticed that the hoops that I ordered are completely different colour (one is more yellow).

Edit: I wrote an email to the team at wolf & gipsy regarding this issue and no one has responded.

31 de marzo de 2021
Opinión espontánea
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Respuesta de Wolf & Zephyr

We're sorry about the issue with your order, your email went to a spam folder and we have since replied to return the earrings and we will get a new pair sent out.

Regards

Wolf & Gypsy Support

Valorada con 5 estrellas sobre 5

Spot on service!

Spot on service!

Lovely well priced jeweller - recycled silver too. Arrived promptly, clear communication on delivery and really helpful customer service response via email.

And a percentage of the profits from the jewellery bought went to Women’s Aid - always happy to support companies who give back!

24 de marzo de 2021
Valorada con 1 estrellas sobre 5

The quality of the product did not…

The quality of the product did not reflect the image and description on the website. We will be sending it back to get our money back. Very disappointed as it looked so nice on line.

Thank you for your reply- that's appreciated.

24 de marzo de 2021
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Respuesta de Wolf & Zephyr

We can only apologise that you aren't completely happy with the item you received.

All of our product photography is of the actual items and isn't enhanced.

We will process a refund when we receive the item back.

Regards
Wolf & Gypsy Support

Valorada con 5 estrellas sobre 5

Excellent

fast shipping and item came in pretty packaging. item exactly as pictured and good quality but I made the mistake of showering with it on and the gold plating started to fade however it’s still a gorgeous necklace!

21 de marzo de 2021
Valorada con 3 estrellas sobre 5

Only one item was sent instead of the 2…

Only one item was sent instead of the 2 paid for and ordered. As it was a pair of earrings for a present then it wasn’t a great outcome. It was all resolved but the missing earring was sent as a ‘special delivery’ with signatures required so as i missed the post man i am now trying to locate the parcel. Now 1 week post birthday !!

18 de marzo de 2021
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Respuesta de Wolf & Zephyr

We can only apologise about the mix up with your order. We have put procedures in place so that this doesn't happen again.

We hope you are happy when you receive the second earring.

Regards

Wolf & Gypsy Support

Valorada con 1 estrellas sobre 5

Earrings took 2 months to arrive and I…

Earrings took 2 months to arrive and I was only updated on delivery when I followed up on timelines. No compensation was ever offered.

17 de marzo de 2021
Logotipo de Wolf & Zephyr

Respuesta de Wolf & Zephyr

We're extremely sorry about the delay on your order, As your order was a pre-order we did make you aware there would be a delay, however due to an unexpected delay on our delivery.

We can only apologise about this and hope you are happy with the product you ordered.

Regards
Wolf & Gypsy

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