I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Ver más
La empresa ha respondido
I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Ver más
Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de canoas y kayaks
- Tienda de artículos para deportes al aire libre
Escrito por la empresa
We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves
Información de contacto
255 Corinium House, Corinium Ave, Barnwood point , GL43HX, GLOUCESTER, Reino Unido
- 01452699779
- Enquiries@wolfcreek.uk
- www.wolfcreek.uk
3,1
Medio
125 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Two boards
Made an order for 2 boards via there website. They were as described very happy with our purchase. They arrived the next day well packed. I would have no problem recommending them to friends.
16 de septiembre de 2021
Respuesta de Wolf Creek uk
Thanks Dean, Always great to hear 😊
Super fast delivery and very helpful…
Super fast delivery and very helpful staff
13 de septiembre de 2021
Respuesta de Wolf Creek uk
Thanks Paul it was our pleasure. Have a great time on your board and please call back anytime
Bought 2 paddle boards all next day…
Bought 2 paddle boards all next day delivery. Fantastic quality boards and excellent follow up service for lost paddle experience!! Ian was great and I highly recommend them.
30 de agosto de 2021
Opinión espontánea
Respuesta de Wolf Creek uk
Thanks and enjoy using your boards in the future, just keep a hold tight of those paddles 😉 Please call back anytime
amazing
amazing! love my board so much, it's so sturdy and well-built and looks great too!
29 de agosto de 2021
Respuesta de Wolf Creek uk
Thanks Grace, Have an amazing time making new memories on your board
excellent customer service
bought my new isup board from here, excellent customer service! and loving my new board 😍 thanks very much, highly recommended 👍⭐⭐⭐⭐⭐
25 de agosto de 2021
Respuesta de Wolf Creek uk
Thank you for putting your trust in us. Please call back anytime and we hope you continue to enjoy your board 😊
Outstanding customer care
The customer service at wolf creek has been outstanding.
We had an issue with one of our new boards and it was sorted immediately.
We were even offered a loan board whilst our replacement arrived.
Thank you wolfcreek
23 de agosto de 2021
Respuesta de Wolf Creek uk
Thank you for your kind review Karen, Please let us know if there is anything we can help you with in the future 😊
I brought the board and it arrived the…
I brought the board and it arrived the next day! Communication was very good. Had an issue with a damaged pump following delivery and Ian sent out a replacement on next day delivery and very apologetic.
Customer service excellent I definitely recommend Wolf Creek!!
18 de agosto de 2021
Respuesta de Wolf Creek uk
Thanks Neil. Unfortunately we do not always get it right first time but we do whatever it takes to put things right for our customers as quickly as possible
Respuesta de Wolf Creek uk
It was our pleasure. Please call back anytime
Brilliant company
Brilliant company, Ian responds very quickly to emails. We bought 3 paddle boards and are having soo much fun with them. They are solid, very good quality we are delighted with our purchase and the service we have received with wolf creek.
11 de agosto de 2021
Respuesta de Wolf Creek uk
Thanks Andrew for such great feedback, We hope you continue to enjoy your boards
Respuesta de Wolf Creek uk
Thanks for your feedback, Please call back anytime
Fantastic Customer Service
Outstanding Customer Service. Amazing products with a super amazing warranty. Great quality paddleboard at a good price.
5 de agosto de 2021
Respuesta de Wolf Creek uk
Thank you David for such great feedback, Please call back anytime
Respuesta de Wolf Creek uk
Thanks Richard, We hope the sun continues to shine for you, Call back anytime
Easy to communicate with
Easy to communicate with. Personal delivery service.
Tried the board over this weekend and all great so far.
20 de julio de 2021
Respuesta de Wolf Creek uk
Thanks Andrew, Please call back anytime
Ian was really easy to deal with
Ian was really easy to deal with, very helpful. And a great product. 👌🏻
16 de julio de 2021
Respuesta de Wolf Creek uk
Thanks Wayne and I hope you had a great weekend on your board, call back anytime
Excellent board
Excellent board! Everything is in perfect working order, and I can't praise the service at wolfcreek enough! 10 out of 10 cheers!
13 de julio de 2021
Respuesta de Wolf Creek uk
Thanks for such a great review Chris and happy paddling 😊
Respuesta de Wolf Creek uk
Thanks Rhydian, please call back anytime 😊
Very helpful
Very helpful, and a great help, looking forward to getting on my board.
6 de julio de 2021
Respuesta de Wolf Creek uk
Thanks Lee, it was our pleasure!
Good to find a local company with a…
Good to find a local company with a excellent customer service and a 6 year warranty on paddle boards. Delivery within 24 hours and delivered by Ian who also rang in morning to advise me on all the tracking for my purchase.Happy times ahead, thanks wolf creek.
1 de julio de 2021
Great quick delivery
Great quick delivery, board looks good, been out on a choppy lake and is very stable, everything works as it should. Very happy with it.
30 de junio de 2021
Respuesta de Wolf Creek uk
Thanks Lee for your reveiw, it was our pleasure
Great board and great company.
The staff at wolf creek were great before I ordered and answered all my questions. The board arrived in only a few days and is awesome. Very stable and perfect for me as a beginner. Great board and great company. Thanks so much.
26 de junio de 2021
Respuesta de Wolf Creek uk
Thank you Chicka and please call back anytime
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.