Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Ver más

Valorada con 5 estrellas sobre 5

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Ver más

Valorada con 5 estrellas sobre 5

Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. Tienda de canoas y kayaks
  3. Tienda de artículos para deportes al aire libre

Escrito por la empresa

We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,1

Todas las opiniones

(125)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bought are Second Paddle Board with…

Bought are Second Paddle Board with Wolf creek with the same outstanding service as the first . The board is top quality as promised ... I would and have been recommending Wolf Creek to my freinds ... keep up the good work guys 🐺

9 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks for your continued support Mike, if we could rate you 5⭐ also we would ☺

Valorada con 5 estrellas sobre 5

Absolutely outstanding service

Absolutely outstanding service, I’ve ordered 2 paddle boards and delighted with both, ordered and delivered within days, would highly recommend Wolf Creek

8 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks for being so understanding Kelley and for supporting us as a returning customer 😊

Valorada con 5 estrellas sobre 5

Great paddle board

Great paddle board, very happy with it!

8 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Nick, and please call back anytime

Valorada con 5 estrellas sobre 5

Great quality product at a good price

Great quality product at a good price, delivery was fast and good communications.
Thanks for a great paddle board that the grandkids and I will have alot of fun on.
The free gift (Waterproof phone case and strap)was a nice surprise 😎👍

8 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Life is about making memories Terry, thank you for choosing us to help you make yours with your grandchildren ☺
Call back anytime

Valorada con 5 estrellas sobre 5

Exceptional

Outstanding service. Went to alot of trouble to get the order and special delivery a right. Really helpful and patient on the phone.

Highly recommend.

8 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Matthew it was our pleasure and we hope your son has a great birthday 🎉

Valorada con 5 estrellas sobre 5

Great service from ian

Great service from ian, ordered and delivered the next day even tho i had missed the 2pm cut off for next day delivery. Perfect board just for what i need. Very impressed

6 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Dawn, We are so glad you are happy with your board. Please call back anytime

Valorada con 5 estrellas sobre 5

Fantastic service from this company

Fantastic service from this company. Called prior to placing an order to ask a few questions questions, super helpful and j was delighted to find a personal note relating to my conversation on the order form. Highly recommended.

5 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

It was a pleasure speaking to you Natalie and to answer your questions. Please call back anytime 😊

Valorada con 5 estrellas sobre 5

Great service

Great service. Phoned the morning of ordering with the delivery day. Arrived on time. Very personal service. Thank you Ian.

5 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

You are more than welcome, Happy paddling 😊

Valorada con 5 estrellas sobre 5

Superb service and quality!

I got a superb service. Delivery was very quick and efficient, and the paddle board is of great quality. I look forward to many hours of adventuring. Many thanks

3 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks for such a great review James, you are more than welcome. Call back anytime

Valorada con 5 estrellas sobre 5

First class service

First class service. Next day delivery, excellent communication and great product. We will certainly be recommending Wolf Creek to friends and family 👍 Best customer service we’ve received in a very long time 5*

2 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks for such a great review Andrew

Valorada con 5 estrellas sobre 5

Best customer service I’ve ever…

Best customer service I’ve ever experienced

1 de mayo de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Rachel, We are extremely proud of what we do at Wolf creek UK so it's always great for us to have such good feedback, please call back anytime 😊

Valorada con 5 estrellas sobre 5

First board ordered

First board ordered. Slight hiccup with delivery but that was down to me living in a field. Good communication from Ian and well pleased with board purchased. Can’t wait to try it out now.

27 de abril de 2021
Opinión espontánea
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Mick and apologise on behalf of UPS. Good luck on your maiden voyage

Valorada con 5 estrellas sobre 5

Great customer service and quality product

Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board arrived as promised, on time. Came well packaged. Upon receipt we inflated the board to check it, all ok. We are really pleased with the quality, now to hit the water. Thank you, fully recommend.

21 de abril de 2021
Opinión espontánea
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

Thanks Hayley for such a great review, it was our pleasure. Please call back anytime

Valorada con 5 estrellas sobre 5

Really friendly and easy to deal with

Ian offered great advice, assistance and service in selecting the best and most suitable beginners board for my daughter. No question was too much and I learned a lot in the process. Everything was completed on time and the board arrived as stated. Everything seems to be perfect and she can’t wait to try it when the better weather arrives. We would recommend wolf creek to everyone.

14 de abril de 2021
Logotipo de Wolf Creek uk

Respuesta de Wolf Creek uk

It was our pleasure Keith, and we are happy to answer as many questions that you may have. We know how important it is to find the right board for your individual requirements. I hope your daughter had a great birthday and she is out on her maiden voyage really soon!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más