I ordered a SUP from the website claiming next day delivery. Over next few days had no updates on delivery, I emailed several times, tried the chat which was down and tried calling the office number... Ver más
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Consulta las opiniones de los clientes
Ian responded to our initial queries in a prompt and professional manner. This excellent customer service resulted in us ordering from them. Full tracking details were provided and the paddle board ar... Ver más
La empresa ha respondido
I purchased a paddleboard last July during lockdown. Used it for the first time last month when we went to France as we camped beside a lake. I bought the board due to the 6 year warranty. Unf... Ver más
Recommended in all areas of customer service. From initially requesting advice to post-purchase communications. Wolf Creek UK are first class. On receipt of our parcel we were so pleased with the hand... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de canoas y kayaks
- Tienda de artículos para deportes al aire libre
Escrito por la empresa
We are an exciting online retailer, with a passion for paddle boarding. Our vision is to make paddle boards more accessible to everyone. We aim to help increase fitness, mental health and wellbeing. We strongly believe in the power of water. Let's us be part of a new paddle boarding journey with you. Our paddle boards are all made to the highest safety standards. We test and inspect all of our paddle boards personally before they are sent out to our retail customers to ensure a smooth safe transaction. We only sell paddle boards that we, at Wolf Creek would be happy to use ourselves
Información de contacto
255 Corinium House, Corinium Ave, Barnwood point , GL43HX, GLOUCESTER, Reino Unido
- 01452699779
- Enquiries@wolfcreek.uk
- www.wolfcreek.uk
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Definitely five stars
Definitely five stars. Fabulous service and very prompt replies on Messenger and email to my queries. A big purchase for me so being able to pay over three payments definitely helped.
I looked at a lot of boards, some a lot cheaper. Glad I went with Wolfcreek UK
Superb company
Superb company. Customer service is amazing. I had a query with an order and had a phone call back within minutes on a Sunday..... And a bank holiday. Great paddle board, good quality. Will definitely use this shop again.
Excellent service and product's at a…
Excellent service and product's at a very good price defiantly come back to this site
Outstanding customer service
If I could give 10 stars I would. Ordering was easy and delivery very quick. Had a problem with a pump and Ian went over and beyond to get it sorted. Absolutely fabulous customer service. Will definitely recommend and use again in the future
Absolutely love my new board and great…
Absolutely love my new board and great service too 👏👏
Excellent company
Ian was amazing and his recommendation was fantastic , a paddle board the whole family could use. The family absolutely love it, and the personal touch didn't get missed when the item was delivered. Thanks Ian 😊
Excellent customer service and really…
Excellent customer service and really quick delivery.

Respuesta de Wolf Creek uk
Excellent experience
Purchased 2 paddle boards and they arrived within 24hrs, excellent service from Ian through the whole process, especially with all my daft questions on first inflation, would definitely recommend and will be using going forward.

Respuesta de Wolf Creek uk
Best suppliers of SUP boards
These guys are fantastic from the first moment of looking they were friendly and helpful with next day delivery I honestly couldn't rate them any higher

Respuesta de Wolf Creek uk
Excellent customer service and advice…
Excellent customer service and advice when purchasing our first paddle board for family use. Arrived next day. Can't wait to try it out. Definitely recommend Wolf Creek.

Respuesta de Wolf Creek uk
Great customer service
Great customer service, Ian advised me on the best SUP for a beginner and answered all my queries, with no pressure to buy.
Quick delivery
My new board looks great
I can’t wait to get out and use it!
I highly recommend.

Respuesta de Wolf Creek uk
Ian was very helpful from the outset. Nice board at a great price!
Ian was very helpful from the outset. No hard sell, just good friendly advice.
He gave me the confidence to finally make my choice, and I chose the Glide board. Really impressed with the service, and more importantly the quality of the board and accessories. It’s not a cheap board, it’s good quality at a very affordable price. I would recommend the board and the company, and will return to buy another, I am sure.

Respuesta de Wolf Creek uk
Would highly recommend
Would highly recommend! There was an issue with delivery (not in any way the fault of Wolf Creek) but Ian did absolutely everything he could to fix the situation. Wolf Creek are one of those companies that genuinely care about the product and the service. Ian was fantastic and in the end, regardless of the issue, I was super impressed. I would 100% check them out if you're looking for a paddleboard. The board I got is absolutely beautiful and I couldn't be happier.

Respuesta de Wolf Creek uk
Absolutely first rate customer service
Absolutely first rate customer service. I would highly recommend this company. Ian was able to answer my questions and offered helpful advice. Once my order was placed, my new board turned up within a couple of days containing everything including a bonus waterproof phone pouch. There was also a personalised hand written card, which proves I wasn't just another faceless customer but valued. Will definitely be purchasing again from here.

Respuesta de Wolf Creek uk
After a long process of research I…
After a long process of research I decided to place an order for 2 boards with Ian back in January. His customer service was outstanding and the boards arrived within a couple of days.
Finally went out on the boards yesterday and the build quality seems strong. Myself and my daughter enjoyed ourselves!
If you are unsure on what you're buying just ask the question.
Thanks again. Will be back soon for my wife's and I know my friend will be ordering soon too!
Thanks.

Respuesta de Wolf Creek uk
Highly recommend - superb service
After months on on-line research I bought a SUP from WolfCreek. Wow - what incredible service as it was personally delivered to the door. Great quality product with free Kayak seat and 6 year warranty, can’t wait to get the family on the water. Lovely touch of an additional free water bottle and T-shirt. I will be joining the WolfCreek Facebook online community. My research was worth it!

Respuesta de Wolf Creek uk

Respuesta de Wolf Creek uk
Just the best!
Brilliant customer service and fantastic SUP!! Thank you so so much!!

Respuesta de Wolf Creek uk
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