Went in to get my bracelet resolded as I caught it and broke it every visit I’ve had has been a pleasant visit staff so helpful and always make a fuss, it was no problem fixing it happy to do it. Than... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Ver más
La empresa ha respondido
Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Ver más
La empresa ha respondido
I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Información de contacto
Whitechapel, L1 6DS, Stanley Street, Reino Unido
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Highly recommend
I had my little girls ears pierced by Zara yesterday and the service was amazing from start to finish both Zara and Brooke were amazing and kept my little girl entertained& distracted the whole time as well as gifting her a little teddy and certificate the whole team are lovely. Highly recommend

Respuesta de Wongs Jewellers
Amazing experience
My friend and I had an amazing experience here getting matching welded bracelets. From the moment we walked in to the moment we left we were made to feel special & the video that went on instagram is a great reminder of our time spent here.

Respuesta de Wongs Jewellers
Top Quality Jewellers and amazing…
Top Quality Jewellers and amazing service! My daughter had her ears pierced for her birthday and it was made into a lovely occasion for her by the wonderful and helpful staff members :)

Respuesta de Wongs Jewellers
Custom Necklace
I had a necklace made by Wongs for my 21st birthday with a custom charm and engraving of my late father's writing and it turned out so perfectly! A special shout out to Anna who helped me the whole time and made my experience collecting my necklace so so so special! A huge thank you to Anna and everyone at Wongs for making my vision come to life! Xx

Respuesta de Wongs Jewellers
Zara and the team at Wongs were so…
Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled .
Zara gave us the time and guidance we needed at such an emotive time for us. She’s a credit to the company. We met with Mr Wong and his team to see where the magic happens ! X we are delighted with our new rings and would highly recommend.

Respuesta de Wongs Jewellers
22 year old Gold bangle looking brand new
I have been to wongs for 15 years, they designed my engagement and wedding ring. Always have stayed perfect
Today iv picked up a bangle that iv had for 22 years, it needed some work on it to be able to wear it again and I’m amazed at how good the quality of work is, it looks brand new. I am so happy to have it back. The service is always great
Thank you so much!

Respuesta de Wongs Jewellers
9 year old’s ear piercing
The team at Wongs were brilliant with my daughter, explaining everything that was happening and making her feel really special. She loves her studs and is looking forward to coming back for some new earrings as soon as she can

Respuesta de Wongs Jewellers
Workshop appointment
At both our appointments we were made welcome and dealt with efficiently and in a friendly manner by Tracey. Ours was a workshop visit, the outcome was very satisfactory

Respuesta de Wongs Jewellers
Great service from start to finish
I needed a ring resizing, as my partner and I were using my nan's ring as our engagement ring but it didn't fit. With it having so much sentimental value I was nervous to hand it over to any workshop, but with the good reviews for Wongs I decided to go there. I'm glad I did choose Wongs as they did an amazing job. Their workshop is on site so I didn't have to worry about having the ring sent away, and the turnaround time was reasonable considering its probably getting busy before Christmas. I would especially like to thank Daisy who was extremely helpful when I picked up the ring, and was professional and patient with me when I had made a mistake.

Respuesta de Wongs Jewellers
It's a pleasure shopping there
It's a pleasure shopping there. The ambience is just right. Having a goldsmith on site means that any adjustments can be made within a short time, meaning you don't need to return another day. Zara was very helpful.

Respuesta de Wongs Jewellers
Bespoke Jewellery
Jenny was so accommodating of our needs after being let down by other jewellers. She listened to what we wanted, gave advice and helped us every step of the way. She was kind and patient. We are super pleased with our bespoke jewellery and can’t thank the wongs team enough for all their input.

Respuesta de Wongs Jewellers
Great customer service from Daisy
Great customer service from Daisy, always available to answer questions and very helpful throughout the process.

Respuesta de Wongs Jewellers
Daisy was professional
Daisy was professional, polite, courtesy, accurate and friendly in her dealing with us

Respuesta de Wongs Jewellers
Excellent
From the time you arrive until the moment you leave, you are very well looked after. The staff team are welcoming and understand what it is you are looking for. Communication is great and Zara (who looked after me) was very professional yet warm & welcoming. You can always expect nothing short of excellent at Wongs.

Respuesta de Wongs Jewellers
Great customer service
Dealt with Jenifer at Wongs, she was brilliant! So happy with our rings, with her guidance we picked perfectly.

Respuesta de Wongs Jewellers
Excellent!
I had a few silver and white/yellow gold rings that needed enlarging and a silver bracelet that needed an extra piece so it fitted my wrist properly, I was visiting Liverpool for a few days, I left them with Wong's on the Thursday afternoon and they were ready to collect on the Sunday. I am delighted with the workmanship and I highly recommend anyone to use Wong's Jewellers.

Respuesta de Wongs Jewellers
Jenny was amazing!
Jenny was amazing! The service received is on another level. Jenny kept me updated about the ring. All the staff are so helpful and friendly. Jenny done some undercover work to find the ring size I needed for an eternity ring whilst my wife had no idea about it. We’ve had wedding rings, Engagement ring, Eternity ring and earrings from Wongs and I wouldn’t go anywhere else for jewellery.

Respuesta de Wongs Jewellers
We would recommend Wongs to all due to amazing quality jewellery and standout service!
I would recommend Wongs to everybody for jewellery but especially for engagement!
We have had the pleasure of dealing with many of the team who always make us feel like royalty in store offering a drink and are so polite - but our standout is Anna 🤍 We have dealt with her on multiple occasions from looking at wedding rings all the way up to purchasing them she was so amazing through every step and spent so much time helping us it was amazing, she just goes to represent what an amazing business they are!
The bridal box is by far my favourite feature, after the engagement excitement to be able to go into their stunning store and carry this on being given a box full of goodies, picture of us and discounts that have helped us save so much in the wedding process it makes buying the ring from Wongs worth every penny and more! (Considering you get free ring cleans too!!)
Thank you to everyone at Wong’s we are so happy we chose you for this special part of our lives!
Tayla & Adam 🤍✨

Respuesta de Wongs Jewellers
My beautiful rings
I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else.
Such a great personal experience dealing with the most pleasant, helpfull staff, I really cannot fault them. Jenny who I dealt with right through was wonderful, kept me informed throughout.

Respuesta de Wongs Jewellers
First Class Service
I would like to pass on my thanks to Murtuza for the wonderful customer service. I asked Wong’s to redesign 3 x sentimental rings into one bespoke ring. The result is absolutely beautiful and I am delighted. Special thanks to Ben who completed this work of art and offered advice on the design.
I would whole heartedly recommend Wongs, the experience and expertise is superb..
Thank you from a very happy customer ☺️

Respuesta de Wongs Jewellers
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







