Woodandbeyond Opiniones 

6386
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

So far so good. Excellent ranges. Good information from staff without hard sell. Able to borrow samples. Fitter seems responsive, well informed and responsible. Just about to place my order, so will u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the start of requesting samples of flooring and placing our order, we felt that everything was clear and easy to manage. Contact and communication from wood and beyond regarding delivery was exc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Riza & her colleague were very helpful in advising us in picking our new floor. They were welcoming in person & quick to process our order over the phone. Worth chatting to them directly if you're thi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Maria! She was professional, knowledgeable, and took the time to help us choose the perfect flooring for our home. We’re absolutely delighted with the final result. The shop has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Diseñador de interiores

Información proporcionada por diversas fuentes externas

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 94% de las opiniones negativas

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4,8

Todas las opiniones

(6386)

340 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Passing on this Recommendation

Wood and Beyond were recommended by a friend. I visited their store where they had a very good selection of samples to look through. Their big wooden panels that you can easily lie on the ground made choosing something quick and painless. The price was fantastically competitive as well.

2 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Omitted discount code was honoured

I unfortunately forgot to include a discount code when I placed an order. When I realised my mistake I then emailed to send the code in the hope that it could still be applied. Natalia very graciously organised the discount and arranged a refund to my account, even adding an extra discount. This was very much appreciated.

30 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Amazing customer service from Natalia

Amazing customer service from Natalia.
There was an issue with stock and delivery and Natalia resolved it all.
Excellent service.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

proper customer service

Really helpful team with a phone number that gets answered. Only just ordered so don't have the product yet but feelign confident.

29 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.

Valorada con 5 estrellas sobre 5

My transaction was dealt with by Chuks

My transaction was dealt with by Chuks. Very helpful and attentive. This is my second order with Wood and Beyond and will recommend them to friends and family.

29 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Great experience

Great experience - efficient and friendly

29 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We truly appreciate your kind review and feedback.
It is great to know that you had a positive experience with our products and customer service. We continuously strive to provide high-quality flooring and excellent support, so your comments mean a lot to our team.
Thank you once again, and we hope to serve you again soon.

Valorada con 5 estrellas sobre 5

Great service, value

Veronica's service is extremely well.
She helped us decide which floor suits for us

11 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Great selection and pricing

Wood And Beyond always have a great selection of flooring and very competitive prices. This is the second time I'm buying my floor from them and the staff are very well informed and the process very smooth. Would definitely recommend them.

24 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.

Valorada con 5 estrellas sobre 5

Excellent service provided by Cheuk-yee.

23 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

The service was outstanding and…

The service was outstanding and extremely helpful. Veronica ducci was really good and professional.

21 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.

Valorada con 5 estrellas sobre 5

Straightforward and really easy to deal…

Straightforward and really easy to deal with. Bought their herringbone, loved it so much we bought it again for more of our house

Great service and good price!

24 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We truly appreciate your kind review and feedback.
It is great to know that you had a positive experience with our products and customer service. We continuously strive to provide high-quality flooring and excellent support, so your comments mean a lot to our team.
Thank you once again, and we hope to serve you again soon.

Valorada con 5 estrellas sobre 5

Reliable quality and excellent service every time

I’ve ordered flooring from Wood and Beyond several times now, and I’ve always been very happy with both the quality of the products and the level of customer service. The team is helpful, professional, and everything runs smoothly from order to delivery.

The flooring itself is always high quality and exactly as described, which is very important for my projects. It’s great to have a supplier you can rely on.

I’ll definitely keep coming back with future orders and highly recommend them!

24 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Maria was extremely helpful

Maria was extremely helpful. Thank you.

24 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Veronica was very helpful in assisting…

Veronica was very helpful in assisting me with my order which was much appreciated. Thank you.

23 de abril de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Great help

They were very helpful over the phone and looking forward to receiving our new flooring.

23 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Maria was friendly and helpful in…

Maria was friendly and helpful in assisting us with choosing a product for a good price.

23 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Great customer service

Natalia was super efficient in helping me with queries I had about some samples which I ordered. She was so helpful and patient. I had ordered so many samples, and none were right. I was very pleased when I found one from here that was perfect. I can’t wait for my order to arrive!

23 de abril de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

See the flooring in person

I came across the Wood and Beyond website in my search for engineered wood flooring, but wanted to see the floors in person before making a purchase.
Riza was great! She was really helpful and knowledgeable and was able to immediately pull out samples for the types of flooring I described to her. She checked the stock straightaway and I was able to hold the stock of my order for a week so I have some time to make sure I am absolutely sure of my choice.

22 de abril de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

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