Woodandbeyond Opiniones 

6385
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

So far so good. Excellent ranges. Good information from staff without hard sell. Able to borrow samples. Fitter seems responsive, well informed and responsible. Just about to place my order, so will u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the start of requesting samples of flooring and placing our order, we felt that everything was clear and easy to manage. Contact and communication from wood and beyond regarding delivery was exc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Riza & her colleague were very helpful in advising us in picking our new floor. They were welcoming in person & quick to process our order over the phone. Worth chatting to them directly if you're thi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Maria! She was professional, knowledgeable, and took the time to help us choose the perfect flooring for our home. We’re absolutely delighted with the final result. The shop has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Diseñador de interiores

Información proporcionada por diversas fuentes externas

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 88% de las opiniones negativas

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4,8

Todas las opiniones

(6385)

338 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We ordered flooring from this company…

We ordered flooring from this company and were very satisfied with the service. Unfortunately, the delivery could have been delayed by almost a week, while it was very important for us to finish the flooring before our new kitchen furniture arrived.

We contacted the company asking for help, and the team responded very quickly with several alternative solutions. One of the options worked perfectly for us.

We are very grateful for their fast response, professionalism, and willingness to help. It is great to work with a company that truly cares about its customers and is ready to solve problems efficiently. Highly recommended!

18 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Excellent customer service

Having run Wood and Beyond for more information about rigid LVT flooring, I spoke on the phone with Natalia, who was very informative and helpful with ordering samples and raising a quote for my flooring. It was great to get through quickly to a real person, who made the whole process clear and simple. Great customer service! Thank you.

18 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Very positive experience from showroom…

Very positive experience from showroom all the way to deposit and payment, looking forward to receiving it shortly

18 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Riza was excellent

Riza was excellent. Provided great help and guidance and was super efficient when the store became busy. We drove up from south london to see the showroom and were glad we did as we found our floors. Thanks Riza

10 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Great communication

Great communication, samples arrived on time very good quality, ordered flooring due to arrive in June, thank you

15 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Our Confidence Based on Recommendation

Our friend has used this product on several occasions and strongly recommends the company. As first-time customers, we have placed an order and are confident that the product and service will meet our expectations.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Valorada con 5 estrellas sobre 5

Great customer service from Cheuk!

13 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Always so helpful and flooring is superb

Always so helpful and flooring is superb

13 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.

Valorada con 5 estrellas sobre 5

Really happy with the advice Cheuk and…

Really happy with the advice Cheuk and staff provided. Looking forward to receiving out new flooring.

11 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Thank you for your help

Thank you for your help, Maria. Excellent at helping me through the process.
Managed Water Limited

12 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Excellent Customer Service and product.

Excellent Customer Service and product.
I highly Recommend

11 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with your experience. Providing excellent service and quality products remains our priority.
We look forward to welcoming you back again soon.

Valorada con 5 estrellas sobre 5

Excellent service from the staff

Excellent service from the staff. They held onto the flooring until the builders were ready.

11 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.

Valorada con 5 estrellas sobre 5

Great product & great service as always…

Great product & great service as always 👍

11 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service and reasonable prices.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Valorada con 5 estrellas sobre 5

💖 ⭐️ THANK YOU NATALIA!

💖 Fantastic customer service from Natalia and the Team at Wood and Beyond. My first choice wasn't available but the alternative Natalia recommended was even better, plus a great discount. Efficient, excellent product knowledge, professional and genuinely warm and friendly. THANK YOU! 👏🏾

9 de mayo de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Natalia the customer service agent I…

Natalia the customer service agent I dealt with was fantastic, nothing was too much trouble. Great company.

5 de mayo de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

3rd time back

3rd time back - which says a lot!
Always helpful and very responsive, Keene to make sure you get the right installation done and very knowledgeable.

4 de mayo de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Valorada con 5 estrellas sobre 5

Customer service has been fantastic…

Customer service has been fantastic while choosing flooring. Waiting for samples confident that we will find something suitable. Cheuk has been really helpful. Thank you

2 de mayo de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Valorada con 5 estrellas sobre 5

Passing on this Recommendation

Wood and Beyond were recommended by a friend. I visited their store where they had a very good selection of samples to look through. Their big wooden panels that you can easily lie on the ground made choosing something quick and painless. The price was fantastically competitive as well.

2 de mayo de 2026
Opinión espontánea
Logotipo de Woodandbeyond

Respuesta de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

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