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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We brought a VAX hoover through Woolworths, within 21 days we were having problems with the hoover. On ringing Woolworths they had no interest in helping us rectify the problem, their after sales care... Ver más

Valorada con 4 estrellas sobre 5

Its like Childs play so easy to use follow and find what you need , lots more low in price,s outstanding value breakdown which helps make it more affordable .then delivered straight too your door no... Ver más

Valorada con 1 estrellas sobre 5

Good Day woollworths clothing. I was gifted two pairs of shorts which have proved to be the most unpractical pair that I have ever had in my eighty years living in the Tropics and spent the majority... Ver más

Valorada con 5 estrellas sobre 5

From the unboxing experience to everyday use, I’ve been impressed every step of the way. The designs are simply stunning—modern yet timeless, adding a touch of elegance to my dining table. I’ve... Ver más

Información sobre la empresa

  1. Tienda de ropa infantil
  2. también en la categoría
  3. Juguetería
  4. Tienda de ropa
  5. Tienda para bebés

Información proporcionada por diversas fuentes externas

Woolworths.co.uk - Full of Toys, Entertainment, Kids Clothing, Party Ideas & Pic n' Mix


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(289)

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Valorada con 5 estrellas sobre 5

Excellent

Would definitely use again, The whole process from start to finish was effortless as it should be. The bed we ordered turned up couple of days later than stated but I have still given 5 stars as it could of been down to the courier service. Also a couple of days is not so bad.

28 de marzo de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

not the wolworths I used to know

The site is ok , they over price on nearly everything , I get paid on the end of the month but still want me to pay in the middle of the month and won't change it , so I end up getting a penalty, the staff are not very helpful at all and they have a smaller range then the other brands , once I have paid off my bill I will close my account

28 de marzo de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer beware

On 6/1/15 I purchased a 5 door wardrobe from woolworths.

Delivery took a month and a half; well beyond the date stated on the website. As I have since learnt that they sell products that are out of stock.

I paid £100 extra for furniture assembly. Which is not done on delivery but by a different company, the delivery company is also a seperate company (useful to note as you have to sometimes make 3 phone calls a day as the companies don't liase with each other).
So the man from ecomaster came to assemble the wardrobe after it finally arrived, took one look in the box and said its missing parts and apparently this happens all of the time. He would order new parts.

A month later they tell me that they ordered the parts two weeks after I requestef them, the parts were out of stock, now instead of Shopdirect automatically reordering the parts when they come in stock YOU have to keep phoning up to order parts!

Ecomaster phoned me to say they had the parts, took a day of work, that was a lie; they didn't. The bloke came round unpacked the wardrobe for the fun of it and left it up against my wall, pretty dangerous can no longer have my goddaughter around because of it!

Phoned up ecomaster to complain they called me a liar, shopdirect laughed at me and one person kissed her teeth at me.
Got an email last week saying the parts were impossible to get. The email had no contact details. Customer service hung up on me three times. 4 call backs so far missed. A week later no refund arranged. ArrowXL won't collect the item as its unpacked, shopdirect went repackage it and shopdirect won't give me my money back. My online product review has been deleted and I have been blocked on Twitter and facebook.

Next week is the three month anniversary of the worst purchase of my life and they still have my money.

There's a reason woolworths went bust. Keep it off the high street!

Hope they enjoy the trading standards investigation.

25 de marzo de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont Trust the delivery date or customer service

This is my second time using woolworths for a purchase the first time went smoothly however this purchase did NOT go at all well
They emailed me a delivery date of 2nd March 2015 for my tumble dryer i purchased - so I took the day off expecting delivery however by mid day I had heard nothing. So I phoned customer services to find out if I would actually receive my purchase - they informed me they didn't know and it would take them 3 days to find out. I asked them to phone Candy and find out but the chap refused to do this as it wasn't his job. I asked if he would put a manager on who could help me but still the answer was no. So I phoned Candy myself who where fantastic very helpful and informed me that it would be delivered on the 5th and also said this was a commen complaint they had received. So be careful it would seem once woolworths have your cash they just don't care.

2 de marzo de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer services a joke

Ordered goods sun eve 15/2/15, arrived Monday afternoon16/2/15, checked tue eve17/2/15, 1 dinner service smashed, rang several times to be passed all around the world, to be told I would have to pay for another in full before they could dispatch it, said they would arrange collection for following day and would take 14 days for money to goin to my account, quick Anough to take it though.the customer service team were rude or you could hardly understand a word they said,I was passed from pillow to post, in the end told them I wanted both parcels picking up as didn't like their attitude, waited in following day no one turned up, rang back said they were sorry but work till 9.00pm (yodel) and would book it in for next day as priority , next day got to about 2.00pm rang several times again to be told they would be collected still not been by 7.30pm so rang again to be told they are on route and will be with us before 9.00 pm, by 8.55pm was back on the phone and they said they would rebook it on following day, so I was angry at the time and told them its a joke as their withholding my money for their mess ups, so again booked on following day, next day before 12.00 pm I watched a guy walk up my path, he pushed a paper through and went, buy time I got to door he was in the van and gone, was furiouse he didn't knock or ring the door bell, again another several calls later explaining myself wanting to speak to a manager, again no managers available, spoke to a lady couldn't appolijise Anough said she would get rebooked on for collection and said she would send check for £20.00 to cover all costs phone calls as could see number times I'd rang ( still waiting for it) day after yodel turned up and he refused to take the two parcels and took 1, back on phone again re booked the following day same guy turned up for second parcel, moaning, not our prob he can't do his job, woolworths charged me £91.95, week later credited my account with £88.00 their a joke, every time you ask for manager they refuse or don't understand you, they either rudely put the phone down on you or talk to you like your a child, was going to kit grandchildren out with bedroom furniture from them don't think I will bother, as will spend my money else were, wouldn't recommend to anyone.

2 de marzo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bed Blankets

The delivery was quick.
The blankets were good quality and very responceably priced.
I am very happy with my order and would order from them again.

2 de marzo de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

cooker purchase

Cooker delivered before estimated date which was a bonus. Be aware that if you don't pay for installation it doesn't come with a gas connection pipe adding complication!

1 de marzo de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Blind I've ever brought

My honest opinion on the blind I brought is horrendous the blind isn't even on the roller straight so every time I pull the blind Down it's wonky I hate it n it's a waste of money I
But what are you going todo to rectify it

28 de febrero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Woolies!

I was so sad when Woolies on the high street went bust, but now I relive 'the good old days' without even having to leave the house! My experience so far has been of great products at very competetive prices, and of speedy delivery too. Also, I can spread the cost over three months with no interest! What's not to like? Keep up the good work guys!!

28 de febrero de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely disappointed

I purchased the Prague gloss 4 door wardrobe and also paid for the assembly service. When the wardrobe arrived, the assembly service team could not assemble it as it had been delivered damaged. The wardrobe was then left in open boxes on my bedroom floor, as they did not take it away. The assembly service team said that they would contact Woolworths to resurrect the problem, however I heard nothing. I then had to ring Woolworths myself and organise it to be taken away. It was collected a week later, which meant another day waiting at home for it to be taken. Woolworths informed me that they could send me out another wardrobe and that it would be a whole month before it was delivered. I declined as I didn't want to wait that long for an item that I needed ASAP, especially as they couldn't guarantee it being delivered un damaged.
Also, a few weeks on, we are still waiting for a refund for the £100 assembly service. Therefore I am extremely unhappy with this Woolworths product or how it was handled by the Woolworths company.

28 de febrero de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery service and customer service was terrible

Had the option online to buy a washing machine at either £267 without next day delivery or £287 with next day delivery.paid for next day delivery option and was charged a further £3.45.
ordered the m/c on the sat with a delivery date given as the thursday.I wasnt too bothered about that.The m/c finally arrived on the following friday ie 2 weeks,customer service reimbursed me £3.45.
I had several delivery dates given and given several numbers to phone to find out when I could expect delivery but get getting pushed from pillar to post! I certainly will not be using this service again,

28 de febrero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good prices and fast delivery!

Just purchased a pair of Russell Hobbs table top appliances (fridge and freezer) the other day at the best price anywhere -- better than AppliancesOnline, Amazon, Argos or AppliancesDirect. It was scheduled to come on Monday next and it arrived 2 days ago -- amazing! The only thing that could possibly be better is if they allowed you to choose a delivery day (like Argos). Can't argue with those prices though. Very pleased!

28 de febrero de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

disgusting

I orders net curtains. They where never received.. I payed £9+. Thaey did however send me a letter, that I did not understand. Have never received my money back!!. Not happy 1 bit. Shall not b using wooleorths ever again. I wil be advising others about tho too!

28 de febrero de 2015
Opinión espontánea

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