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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service Really impressed with the service from Workshop Shopping. We purchased a Sealey dehumidifier from them and they were friendly, helpful and easy to deal with from the... Ver más

Valorada con 5 estrellas sobre 5

When my parcel arrived the box was completely destroyed, so took pictures immediately and spoke to Oliver at Workshopping. He was totally apologetic about how the parcel arrived and gave full reas... Ver más

Valorada con 1 estrellas sobre 5

Currently having an extremely frustrating hard time ordering a simple item with workshopping (which is a trading name of Barry Carter motor services who have 3.9 star rating on Google!). I actually d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Sealey tool cabinet for my partners birthday. Delivery was fast (2 working days) but sadly the first one was damaged during delivery despite being well packed. I emailed some photos straigh... Ver más

Información sobre la empresa

  1. Tienda de herramientas
  2. también en la categoría
  3. Concesionario de maquinaria para la construcción
  4. Ferretería

Escrito por la empresa

Specialists in tools, equipment and workshop consumables.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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4,5

Todas las opiniones

(1867)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Slow delivery. If your in a hurry order elsewhere

Don’t order if you need an item quickly.

I needed to fix my car, ordered some tools, I expected delivery Thursday or Friday at the latest so I could work over the weekend.

Two weekends went by before the order arrived.

They sell stock they don’t hold.

Very slow. This caused me problems.

Amazon is the way to go.
This company needs to improve dispatch times.

12 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'M NOT BUYING FROM THEM AGAIN !

I ordered an item 6 days ago and I've been emailing them for 3 days they haven't replied or delivered the item yet. I'm worried it was a scam and lose my money since I already paid.

23 de diciembre de 2023
Opinión espontánea
Logotipo de Workshopping

Respuesta de Workshopping

Hello,

As stated on the website on the pop up orders from the 22nd of december will not get processed until the 2nd of January. We have refunded your order due to a possible fraudulent transaction.

Regards
Sales Team

Valorada con 1 estrellas sobre 5

Misleading Website and inconsistent message

Called up to ask if the items I wanted to purchase were in stock as I knew the items were obsolete and hard to get. I was told on the phone "the website is updated with live stock every couple of hours, so if it is saying you can order then there is stock".

Placed the order only to have it cancelled and told stock not available due to it being obsolete.

23 de octubre de 2023
Valorada con 1 estrellas sobre 5

VERY ANNOYED AND DISAPOINTED

very disappointing.
I never seen or dealt with a company as this one.
I have order tools to fix a vehicle I was promised that the part will be delivered today TO THEM, I have been calling from 8.30 in the morning to find out what time the item will be delivered so that I can send a driver over to collect it. 80 miles of expense out of my pocket.
To then be told that they don't have the actual part and it wont be delivered to them until Monday NEARLY AT THE END OF THE DAY leaving me with my vehicle off the road when I could have sought an alternative part.
This has left me out of pocket and extremely annoyed when if communicated properly I could have sorted something else out.
Extremely annoyed and disappointed now and out of pocket due to bad customer service.
The funny thing is even the worse delivery company will give you estimate time of delivery.
And their excuse all day when I was calling to find out what time they will receive the delivery. They saying they don't know what time they will have the received their delivery.

3 de noviembre de 2023
Opinión espontánea
Logotipo de Workshopping

Respuesta de Workshopping

Hello, We enabled the warehouse pick up option in the hope to receive the goods the following day as the supplier usually ships next day. As stated we can't guarantee that this will happen and it's carrier dependent. You had been informed that we will contact you as soon as the goods land with ourselves. We chased up the supplier and had been told there had been a delay with our order and we wouldn't receive it that day. Unfortunately during our phone call informing you of this there was use of foul language towards one of our staff which we don't condone at Workshopping. Much to your disappointment you requested a refund which got processed for you straight away. Regards Sales Team

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