Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Ver más
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Terrible customer service. I’ve spent almost two months chasing Wren simply to buy four additional folding backs for a wardrobe. After endless emails and calls, they now want me to record a video expl... Ver más
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We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... Ver más
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Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... Ver más
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The lovely Christian carcalea worked his magic as usual. His design was fab and looks amazing. Super smooth experience. The fitter was friendly and very very good. Waste collection all organis... Ver más
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Reino Unido
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Mike McCarthy came to measure for a new kitchen. He was on time polite and helpful. He done a thorough job and took his time detailing everything. Very pleased
Where to start, between the misinformation given about building work costs misquoting by over 6k, the misinformaiton given in store, the delays, and now chasing for over 2 months for snagging works and numerous failed installers (please note I can not request compensation or goodwill until this is resolved, which feels in my opinion like purposeful delays at this stage) I would not recommend this company to anyone. I had not wanted to get to this stage where I was leaving public reviews and wanted Wren to sort this out however to date they have failed to do so
Professional and efficient - sorted my issue ok straight away. Thnak you!
Thank you Georgia for all your help and support today, I know the call got long but in the end what mattered most was a happy customer and satisfied. We did not want to lose out on what we discussed in the showroom and I am glad we came to viable resolution. Customer satisfaction is what it is all about
Many thanks and all the best
The delivery team arrived on time at 8.15am after receiving a text message of their imminent arrival. The two guys brought the items for storage carefully. The items were stacked nearly in the space provided. They were polite and helpful at all times and nothing was any trouble for them even when they had slight problems getting the larger items into the room. I would recommend Wren for your kitchen or bedroom.
I spoke to Amanda today on the phone regarding replacement items for my kithen. She was very helpful and made sure that I was happy with with everything we had discussed. She was very understanding and very kind. 10 out of 10 Amanda. Thankyou
Everything about the appointment went very smooth G Bowman was very professional, friendly smiling and polite and nothing was too much trouble he helped me with all my queries and put me at ease. A great asset to Wren
Disgraceful service by Wren once again , been without water and a sink for nearly 1 month so far , when their quartz team came and fitted the worktop and sink on Friday 21st August they failed (or decided not to see) that the composite sink was very badly damaged and cracked on the base but fitted it anyway. Now we are left again for a further 11 days until they can fit a replacement sink as they are “so busy”! Meanwhile our tap and plumbing can’t be connected before that date.

Respuesta de Wren Kitchens
C Smith was very helpful and polite I was left feeling very happy I can't wait to see what she as put together for me

Respuesta de Wren Kitchens
A Afzal arrived exactly when he said he would. He was very courteous and professional. He answered all the questions I asked. Impressed with Wren.

Respuesta de Wren Kitchens
Mark R was very friendly and professional. He answered any questions I had and made things very clear

Respuesta de Wren Kitchens
Just had to contact Wren Kitchens for some replacement parts for my new kitchen. Richard in their call centre was spot on. Human, speedy and understood exactly what I required in a few minutes. 10/10. A happy customer!

Respuesta de Wren Kitchens
Keiron smith, was very helpful, arrived on time and took his time to explain how to make our kitchen work with some good suggestions.

Respuesta de Wren Kitchens
The overall experiance was very good, i completed the online form to detail the issue, attached photo's. I was informed through a subsequent email you would contact me within two working days and you contacted me within 1 working day. Kay who contacted me was curtious, clear and helpful, and i wil recieve my replacement unit within 5 working days of logging the incident. Hence a very good experiance

Respuesta de Wren Kitchens
I spoke to Ade and he turned my problems into no problems. He was very good at listening and understanding what I needed and made me feel at ease that my order will be sorted.

Respuesta de Wren Kitchens
Richard was helpful, very polite and professional and solved my query,

Respuesta de Wren Kitchens
I appreciate the call back service. It saved me waiting over 40 minutes in the call queue. Ade was super helpful and efficient in his service. He quickly got to the bottom of the issue and helped me get the support I needed.
Thank you!

Respuesta de Wren Kitchens
Order No 50383572 Rachel & Zak
They both were very polite and all the units were unloaded into my garage.

Respuesta de Wren Kitchens
I spoke to Sam re ordering some drawer fronts she made everything easy ! Great Service

Respuesta de Wren Kitchens
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