The worst customer service you could possibly imagine. They give you a lot of promises & then back that up with text messages & no reply e-mails that tell you nothing & keep you at arms length. Delive... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have just had my kitchen delivered by Gareth and Peter. What lovely chaps, very helpful, professional, polite and efficient. I was kept updated as to their eta, both via the tracking link and Ga... Ver más
La empresa ha respondido
We’re going through the process of ordering a kitchen and bedroom which has been initiated through Natasha Milne at the Durham store, who I believe is new to the company. She has been very accommodat... Ver más
La empresa ha respondido
This is the second day after my kitchen delivery on Wednesday that i have had to report damaged items.Not ideal,but Liam put me at ease right away,educating me how to use Zoom and show him where and w... Ver más
Información sobre la empresa
Sobre Wren Kitchens
Escrito por la empresa
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Escrito por la empresa
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Información de contacto
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Reino Unido
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Excelente
101 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Speedy Surveying
Survey was completed quickly and the G Bowman was knowledgable and nice.
21 de agosto de 2026
Opinión espontánea
Good first impressions.
Peter came out to measure our kitchen. He was polite, friendly and professional. He rang the store for us to clarify our design appointment. Great initial service.
21 de agosto de 2026
Opinión espontánea
Start of a journey with Wren Kitchens
N.Hogan came to measure our kitchen.
Great communication before the appointment and the morning of the visit.
She was professional friendly made me feel at ease.
She answered all my concerns and lots of questions explaining procedure options and give advice.
Thank you
21 de agosto de 2026
Opinión espontánea
Darren Atkinson was professional and answered…
Darren was professional and answered all my questions. Fully measured the kitchen so now just waiting for designer so I can review.
21 de agosto de 2026
Opinión espontánea
Home survey was professional
Home survey was completed to professional standard by S Naziri. He was polite professional and courteous. He as really thorough and asked the right question to help us progress to the next step. Highly recommend.
21 de agosto de 2026
Opinión espontánea
Once bitten...
This is the second day after my kitchen delivery on Wednesday that i have had to report damaged items.Not ideal,but Liam put me at ease right away,educating me how to use Zoom and show him where and what the faults are on the video.Satisfied,he then organised the parts to be sent next Saturday the 29th.My experience with Liam ensured me that his customer service was excellent.Hope this is the last replacement i need for this new kitchen..Cheers Liam.
21 de agosto de 2026
Opinión espontánea
Very good,came on time measured the…
Very good,came on time measured the area, good customer service.
21 de agosto de 2026
Opinión espontánea
Amanda dealt with my call really well
Amanda dealt with my call - she couldn't be more helpful. She was friendly, understanding and helpful. She diligently went through my issue, and helped me get replacement parts, double checking everything as she went. Great customer service.
21 de agosto de 2026
Opinión espontánea
Customer service was great
Customer service was great, replacement parts ordered and sent out promptly, Customer service “ Joseph” was great dealing with my request
21 de agosto de 2026
Opinión espontánea
Darren Atkinson completed my kitchen home survey
Darren Atkinson contacted me by text to confirm the appointment for the home survey, and for me to confirm the address. During the visit, Darren was pleasant, courteous and professional. He also answered questions that were within his remit.
21 de agosto de 2026
Opinión espontánea
T Moyo came to measure our kitchen
T Moyo came to measure our kitchen. Very friendly, knowledgable and on time!
21 de agosto de 2026
Opinión espontánea
Excellent Customer Service
I contacted Wren to get a spare panel for my kitchen. Spoke with Samuel who was very helpful, friendly and polite. My experience was very satisfactory.
21 de agosto de 2026
Opinión espontánea
Craig was very professional & helpful
21 de agosto de 2026
Opinión espontánea
Well I’ve waited 5 months for my…
Well I’ve waited 5 months for my kitchen to be rectified I’ve been really patient and wrens have finally completed the works I’m so happy that this is finally been done
21 de agosto de 2026
Opinión espontánea
Thandazani moyo
Thandazani moyo. Amazing service. On time and very helpful
21 de agosto de 2026
Opinión espontánea
great experience delivery
We had a great experience with the delivery of our kitchen. We were notified by text a couple days leading up to the delivery to advise if it was an AM or PM delivery. 15 mins before they arrived, they called me to say they were coming. Both very kind and helpful men. One of the boxes and units had been damaged in the delivery process and one of the men showed me how to re-order it through the app!!! Very happy! L Queen!!!
21 de agosto de 2026
Opinión espontánea
Staff on phone was very efficient…
Staff on phone was very efficient professional and a fantastic help!!
21 de agosto de 2026
Opinión espontánea
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Georgina from Wren came out to take the measurements for our wardrobes and she was absolutely brilliant. She was very friendly, professional and knowledgeable, and took the time to make sure all of the measurements were completely accurate. She explained everything clearly, answered any questions we had and made the whole process really easy and straightforward. She was a pleasure to deal with and a great representative for Wren. Really happy with the service — thank you, Georgina!
21 de agosto de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great Wren visit
Cam, was on time, very polite and explained the process to us
21 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Ray,
We're delighted to hear about your positive experience! It's wonderful to know that Cam was on time, polite, and explained the process so clearly. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.