Wren Kitchens Opiniones 

101.956
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a great experience with wren staff.problems with our three and a half year old kitchen.spoke to Natasha who was very polite, professional, and helpful. Once agreed solution we spoke to Samuel who... Ver más

Valorada con 2 estrellas sobre 5

They were easy to work with and responsive. I have to say that two years on, several of the things we were sold are stained or chipped. I was surprised because our previous kitchen had lasted decade... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wren kitchens were busy but offered a return phone call, which duly happened. April was the Customer service representative who dealt with the issue. Her patience at talking me through a video on Z... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The design and delivery of the kitchen has been excellent. The designer and delivery personnel were really professional and very customer friendly. The only thing that I would want improvement... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles para dormitorio
  3. Reformas de cocina

Sobre Wren Kitchens

Escrito por la empresa

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Escrito por la empresa

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

102 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(101.956)

10.205 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lee Albrow very efficient


Lee Albrow very efficient, explained what he was doing and next steps. Answered my question clearly. I needed to leave at a certain time and he made sure he completed the measurements etc and then sat in his can to send the information through.
Highly recommend

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a great experience with wren…

What a great experience with wren staff.problems with our three and a half year old kitchen.spoke to Natasha who was very polite, professional, and helpful. Once agreed solution we spoke to Samuel who organised the replacement units etc. Very patient and went through everything step by step to ensure we were getting what we wanted. Delivery date arranged (which was very quick,) .Nothing was to mucn trouble, their concern was us getting what we needed and wanted replacing with no fuss and ensuring we were happy with solution. Very happy customers. So nice to deal with a company that cares about customer satisfaction. Well done Wrens, especially Samuel .

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Mark Rennolds

Thank you to Mark Rennolds. He was very polite and respectful in my house. Very kind and was happy to help

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Francesca,

We're so pleased to hear about your positive experience! It's wonderful to know that Mark was polite, respectful, and happy to help. Thank you for your kind words!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

I was in a call for an hour with Amanda…

I was in a call for an hour with Amanda absolute super star so patient and helpful

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Laura,

We're delighted to hear about your positive experience! It's wonderful to know Amanda was so patient and helpful during your call. Thank you for your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

I claimed against the guarantee and it was hassle free.

i claimed against the guarantee for several replacement kitchen cupboard doors . The kitchen is 7 years old and i expected major hassle , in fact it was the total opposite.
I sent the pictures and they accepted the issue and are sending replacement doors .
Special mention for April who was incredibly helpful and a credit to wren customer services.
i was so impressed i will be getting another kitchen from Wren for a different property next year.
I would highly recommend them.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Peter,

We're delighted to hear about your positive experience with our guarantee process. It's wonderful that our team member was incredibly helpful and that we could resolve the issue with replacement doors so smoothly. We appreciate your high recommendation and look forward to assisting you with your next kitchen.

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Ade was super helpful on the phone and…

Ade was super helpful on the phone and sorted the replacement parts we needed.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Isobel,

We're delighted to hear about your positive experience! It's wonderful to know that Ade was super helpful on the phone and sorted the replacement parts you needed. Thank you for your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Great service prompt precise

Great service prompt precise

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hello,

Thank you for your 5* review! We are pleased that you had great service!

Warm Regards
Daniela

Valorada con 5 estrellas sobre 5

Great service and on time

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hello,

Thank you for your 5* review! We are pleased that you had great service!

Warm Regards
Daniela

Valorada con 5 estrellas sobre 5

O Firouzia was great and I’m happy with…

O Firouzia was great and I’m happy with his job

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Najrul,

We are so pleased to hear about your positive experience! It's wonderful to know that our team member provided great service. Thank you for your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable

Tim Marks from Wren completed our home measuring service today. Tim was both friendly and knowledgeable.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Lee,

We're delighted to hear that your home measuring service experience was so positive. It's wonderful that our team member was both friendly and knowledgeable. Thank you for your feedback!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Easy helpful staff

Easy helpful staff
A Kenyon and colleague (quartz fitter) went above and beyond to get the job finished in the one visit
Only piece of advice I’d give or a selling point for wren is … pay for the kitchen fitting! It seems expensive but it’s cheaper than the divorce 🤣

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hello,

We're delighted to hear about your positive experience with our helpful staff. It's wonderful that our colleagues went above and beyond to complete the job in one visit. We appreciate your kind feedback and advice!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

I was very pleased with the service…

I was very pleased with the service provided by O. Firouzia. They were polite, courteous, and professional throughout the visit. They measured my bedroom carefully and efficiently for a wardrobe fitting with Wren, explaining everything clearly and ensuring the process was completed smoothly. Excellent customer service from start to finish, and I would be happy to recommend their services.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hello,

We're delighted to hear about your excellent experience with our team member. It's wonderful that they were polite, courteous, and professional, ensuring a smooth process. We appreciate your kind words and recommendation!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 1 estrellas sobre 5

Shocking

From start to finish, we'll not finished and been six weeks now. We had a surveyor come out and he measured our kitchen and the store did the design. Kitchen arrived and one side of the kitchen was all wrong as the surveyor messed up and was too big to fit. Had to redesign noe half of kitchen. Sent another surveyor out and he said that the first surveyor messed up. With the original order that arrived, no fridge freezer was with the order. So had to wait weeks for new design. Turned up and there was parts missing and 4 cupboards missing. So had to contact wren again to ask for missing units. Couldn't get through to customer service so went back to the store. They ordered missing parts. Arrived a week later, but parts were missing. So ordered missing parts. When they arrived they were still the wrong ones. Absolutely disgraceful and awful service. Living in a building site for weeks. Wren just don't care and wished I went with Howdens now. Have complained and waiting for an outcome. Shocking, unprofessional and all round awful service.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Jason,

Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.

I’ve passed your comments to your Resolutions Advisor, who is already looking into this for you.

Warm Regards,
Daniela

Valorada con 5 estrellas sobre 5

2 drivers were spot on

2 drivers were spot on rob and John went above and beyond delivering my replacement door fronts and decor panels. Nice and friendly delivery service

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Richard,

We're delighted to hear about your positive experience! It's wonderful to know that our delivery team went above and beyond with your replacement door fronts and decor panels, providing friendly service.

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

I spoke to Edyta at the customer…

I spoke to Edyta at the customer service department. She was very polite and very helpful. A side panel was the wrong size. A new panel is being sent and will arrive on Monday. I would definitely recommend Wren to anyone looking for a new kitchen.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hello,

We are so pleased to hear about your positive experience with our customer service team. It's wonderful that they were able to assist you efficiently with the panel issue. We appreciate your kind recommendation!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Ben and Andre were fab

Ben and Andre were fab! Good communication before arrival and delivered everything into the house carefully and swiftly always checking everything was ok where they were putting it, and there was a lot!!!! Thanks!

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi David,

We're so pleased to hear about your positive delivery experience. It's wonderful that our team members communicated well, delivered everything carefully and swiftly, and checked placements. We appreciate your kind feedback!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Highly recommended.

Highly recommended.
Thank you Andy Moss for being very professional, efficient as well as patient and answering the questions I have asked to clarify my doubts regarding the fitted wardrobe during the measurement survey. Good start with Wren Kitchens team, looking forward to fulfill our dream with you.
All the very best with your journey.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Jicky,

We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were professional, efficient, and patient, clarifying all your doubts. We appreciate your kind words and look forward to fulfilling your dream with us!

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

My experience has been great

My experience has been great, Joseph was very thoughtful understanding and his got the issue sorted.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Warren,

We're delighted to hear about your positive experience. It's wonderful to know that Joseph was thoughtful and understanding, and successfully resolved the issue.

Warm Regards,
Daniela
Wren Kitchens

Valorada con 5 estrellas sobre 5

Donna was brilliant!

Donna was brilliant. Lovely to talk too, listened and solved the problem. Video call feature is so efficient! Follow up email sent to me straight away with all the info I needed. Thankyou!

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Wren Kitchens

Hi Emily,

We're so pleased to hear about your positive experience. It's wonderful that Donna was brilliant, listened, and solved the problem, and that the video call feature was so efficient. We appreciate your kind words!

Warm Regards,
Daniela
Wren Kitchens

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