just had our order delivered by D Sauermann and his colleague. Everything worked exactly as promised . We got our early morning text confirming the expected time, we got our phone call from the driver... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Whilst there were some delivery issues / missing items from my order, the Wren app was so easy to use. I did however need further assistance, so a lady called Bethanie from customer services gave me a... Ver más
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We had Z Hussain come out to measure our kitchen today, extremely punctual. Had some questions for me where bits n bobs were like gas in and stop tap for the water so he was making certain that what w... Ver más
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I Kvetkovska did a fantastic job during our kitchen measure. The process was clearly explained via an initial call on the morning of our measure and a precise time given. During the measure every thin... Ver más
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Información sobre la empresa
Sobre Wren Kitchens
Escrito por la empresa
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Escrito por la empresa
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Información de contacto
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Reino Unido
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Excelente
100 mil opiniones
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I would give 0/1000 for this.the…
I would give 0/1000 for this.the customer team never answer their phone, I have been on the phone for 3hours at a time.
After the money is taken off the customer they are not bothered to answer.
Customer services wren team you are not good
11 de agosto de 2026
Opinión espontánea
Outstanding delivery service! Order NO 50211659
The Wren Kitchens delivery team, Keifer & Dean arrived right on time and handled all the heavy boxes with care. They were professional, friendly, and placed everything neatly in the rooms requested. Made the whole process completely stress-free!
11 de agosto de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Awful awful awful gutters and customer service
I had the wren kitchen fitted unfortunately using their fitters. The fitter went on holiday half way through leaving me without a usable kitchen for 6 weeks
Tried to speak to the showroom and they washed their hands off saying speak to customer service. That’s the worst customer service ever. After been on the phone for 45 minutes all they did was to say I will look into it.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hello,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Daniela
Home renovation done kitchen looking…
Home renovation done kitchen looking dazzling! Professionally fitted no mess all professionally done. Thanks boys
8 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Quasheba,
We are delighted to hear that your home renovation is complete and your kitchen is looking dazzling! It's wonderful to know that the fitting was professional and done without any mess.
Warm Regards,
Callum
Wren kitchen measure visit
Wren agent came out and measured for our new kitchen, well recommended, very consise and pleasant experience. Thanks C Smith.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Paul,
We are delighted to hear about your positive experience with our team member. It's wonderful to know they provided a concise and pleasant experience during your kitchen measurement.
Warm Regards,
Callum
Customer Care
Once again Wren’s customer services rep has dealt very effectively during our telephone conversation. Samuel has taken responsibility to see our requests through to conclusion.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi,
We are so pleased to hear about your positive experience. It's wonderful that our customer service representative dealt very effectively during your telephone conversation and took responsibility to see your requests through to conclusion.
Warm Regards,
Callum
Excellent Service
We had a lovely lady, C.Smith who helped us measure our kitchen. She was very thorough throughout the process, we were very happy with the experience, couldn’t recommend this company any more!
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Paul,
We're so pleased to hear about your positive experience with our team member during the kitchen measurement process. It's wonderful that they were thorough, and we're glad you were very happy with the experience.
Warm Regards,
Callum
Had an issue with some of the units and…
Had an issue with some of the units and phoned Tracey from customer service who dealt with the complaint brilliantly
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Lee,
We're so pleased to hear that our team member handled your complaint brilliantly. Thank you for sharing your positive experience with us!
Warm Regards,
Callum
A Professional Service
A professional service carried out in a efficient and friendly manner.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Elizabeth,
We appreciate your positive feedback! We are so pleased to hear that our service was professional, efficient, and friendly. Thank you for sharing your experience!
Warm Regards,
Callum
Great experience with M Willmott
Great experience with M Willmott. Very professional, friendly and helpful throughout. Everything was explained clearly and the process was quick and straightforward.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Ju,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was professional, friendly, and helpful, explaining everything clearly, and making the process quick and straightforward.
Warm Regards,
Callum
Excellent service 🙏🏾
My customer service had been totally excellent. Olivia put my mind at ease she was extremely helpful and kind she listened to my problem and acted immediately. Many thanks dear Olivia.🙏🏾🙏🏾
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi,
We are so pleased to hear about your positive experience. It's wonderful that our team member was extremely helpful and kind, putting your mind at ease and acting immediately.
Warm Regards,
Callum
Super experience
Mr Hadnum was very friendly and super efficient, he knew exactly what he was talking about, was friendly and made me feel at ease with the whole process, credit to your company
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Lindsay,
We are so pleased to hear about your positive experience. It's wonderful that our team member was friendly, efficient, and made you feel at ease with the whole process.
Warm Regards,
Callum
Very good customer service and communication!
Very good customer service from the designer at the showroom through to excellent communication at all stages. The chosen WREN fitter (Paul) came to the house a couple of weeks prior to installation and completely put my mind at rest, he was clearly very experienced and professional. From then on everything went smoothly and I’m delighted with the finished utility room. My experience was extremely positive.
17 de julio de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Deborah,
We're delighted to hear about your extremely positive experience. It's wonderful that our team provided excellent customer service and communication at all stages, and that the fitter put your mind at rest. We appreciate your kind words and are pleased you're delighted with the finished utility room.
Warm Regards,
Callum
Really Professional
Really professional, really quick in and out measure up. Answered all our questions as we’ve not done this before.
Excellent service from C Smith 👏🏼
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Meg,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was professional, quick, and answered all your questions.
Warm Regards,
Callum
Great service
Great service, very professional and reliable service from Roy
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi,
We are delighted to hear about your positive experience! It's wonderful to know that our team member provided great, professional, and reliable service. Thank you for your kind feedback!
Warm Regards,
Callum
Garry Pearson was great
Garry Pearson was great - he arrived during the time window specified, let me know about 30 minutes before he arrived and was professional and polite throughout the visit.
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Dominic,
We're so pleased to hear about your positive experience! It's wonderful that our team member arrived within the specified time, provided an update, and was professional and polite throughout the visit.
Warm Regards,
Callum
Great measurement service from wren by…
Great measurement service from wren by L Der Merwe. Was friendly, on time and very thorough, answered all our questions and very knowledgeable on wrens product range ahead of our design meeting.
24 de julio de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Nana,
We're so pleased to hear about your positive experience with our measurement service. It's wonderful that our team member was friendly, thorough, and knowledgeable, answering all your questions ahead of your design meeting.
Warm Regards,
Callum
Josh Howes can for a pre order measure…
Josh Howes came for a pre order measure of my utility and he was absolutely brilliant. From the minute he arrived he couldn’t have been anymore helpful, knowledgable and informative. He took the time to answer any questions I had and was very professional. He was a credit to himself and Wren. Thanks Josh 👍
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Dean,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they were helpful, knowledgeable, and informative, taking the time to answer all your questions.
Warm Regards,
Callum
Good experience
Good experience. Gentleman was very helpful & explained everything & the next steps. Look forward to hearing about when we can come in to see the plans. Thankyou
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Matt,
We're so pleased to hear about your positive experience. It's wonderful that our team member was helpful and explained everything clearly, including the next steps. We look forward to seeing you soon!
Warm Regards,
Callum
Very easy contact and a pleasant experience made us feel very comfortable. Thank you
Very easy contact and a pleasant experience
10 de agosto de 2026
Opinión espontánea
Respuesta de Wren Kitchens
Hi Peter,
We're so happy to hear that you found it easy to contact us and that you had such a pleasant experience. Thank you for your wonderful feedback.
Warm Regards,
Callum
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