Yogi Bare Opiniones 

121
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have bought from this company before and have always found their products to be top quality and fit for purpose. I love the colours and the bundle packages for different activities. Their service de... Ver más

Valorada con 5 estrellas sobre 5

Obsessed! I have the new Yogi Bare pilates range at home and it's so beautiful - makes it feel even more special. My fancy gym (ThirdSpace) also uses their mats. Their founder is also an amazing perso... Ver más

Valorada con 5 estrellas sobre 5

What an absolute game‑changer. My Yogi Bare Pilates mat is incredible — it feels great, has amazing grip on my wooden floor, and I no longer have to keep adjusting myself during workouts. I can fina... Ver más

Valorada con 5 estrellas sobre 5

Had my mat bought from a retailer. The mat itself is an absolute treat. Grip is firm and the material even on hot yoga environment is on spot. I had some minor wear and tear and contact the company as... Ver más

Información sobre la empresa

  1. Tienda de deportes

Escrito por la empresa

Yogi Bare, a globally renowned high-performance, eco-conscious yoga lifestyle brand driven by the mantra "Come as you are." Breaking traditional yoga norms, our mission is to make yoga accessible to everybody and every body. With market-leading products and a commitment to mental wellness and the planet. Discover our full range of yoga mats and accessories, designed to elevate your practice. Explore eco-friendly yoga mats, perfect for sustainable living, along with travel and hot yoga mats for on-the-go and intense sessions. Enhance your practice with yoga wheels, support blocks, and flexibility stretching belts. Whether you're practicing at home or in a studio, we have everything you need. Plus, we offer yoga studio supply and wholesale options for businesses. Elevate your yoga journey with us today.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(121)

47 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Spot on

I ordered, the order was confirmed, the mat was delivered when it should be! What more could I ask for? Spot on!

25 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you so much for your positive review! We’re delighted to hear that your order process went smoothly and that you’re happy with your mat. Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

Valorada con 5 estrellas sobre 5

Incredible Yoga Mat and Blocks

Incredible Yoga Mat and Blocks
Amazing brand ethos and superb customer service

21 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your fantastic review! We're thrilled to hear that you love our yoga mat and blocks, and that you appreciate our brand ethos and customer service. Your kind words mean a lot to us and inspire us to continue providing the best products and service possible.

Valorada con 5 estrellas sobre 5

Great quality products

Great quality products, great customer service and quick and easy delivery.

13 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your wonderful review! We're delighted to hear that you’re pleased with the quality of our products, our customer service, and the quick and easy delivery. Your satisfaction is our top priority, and we’re thrilled to have met your expectations.

Valorada con 5 estrellas sobre 5

I love my pac-a-mat which is easy to…

I love my pac-a-mat which is easy to fold and carry between classes. The customer service was also amazing.

26 de junio de 2024
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your lovely review! We're thrilled to hear that you love your pac-a-mat and find it easy to fold and carry between classes. We're also glad that you had a great experience with our customer service.

Valorada con 4 estrellas sobre 5

Really nice kit but a bit pricey

Really nice kit but a bit pricey. Nice touch was to include a bag in the price.

19 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your feedback! We're glad to hear that you find our kit really nice and appreciate the inclusion of the bag. We strive to provide high-quality products that deliver great value, and your comments help us continue to improve.

If you have any further suggestions or need assistance, please feel free to reach out.

Valorada con 5 estrellas sobre 5

Really prompt delivery and amazing mat

Really prompt delivery and an incredible mat
I bought this to replace a battered old yogi bare mat that has seen me through several years and I am still so happy with yogi bare mats

I practiced on it for the first time the other day in class and didn’t slip at all in my down dogs :)

19 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your wonderful review! We're thrilled to hear that you're happy with your new mat and that it arrived promptly. It's great to know that our mat is serving you well in your practice, especially in those down dogs!

Valorada con 5 estrellas sobre 5

Fast shipping

Fast shipping. Nice package.

13 de junio de 2024
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your review! We're delighted to hear that you appreciated our fast shipping and liked the package. We strive to ensure your orders arrive promptly and are well-presented.

Valorada con 5 estrellas sobre 5

Sad, disappointed, heartbroken.

UPDATE:
Received a full refund, including shipping. Despite my issues this was resolved successfully.

Paid 6 pounds for express delivery – nothing arrived for over a month, after following up they said they were having supply issues but won't be able to refund me for express shipping. Waited another 3 weeks for the mat.

The mat arrives wrapped in tissue paper with a sticker so it's impossible to see it without ripping the tissue paper to shreds. But if you want to return the mat later, you need to pay 'repackaging fee' for repackaging the mat. I consider this a scam really, but they just say they're a small company and can't handle packaging and shipping.

The mat looks nothing like the product photos on the website. The colour is different, more mat and not as rich. But the worst bit was the embossing which was just wonky, sloppily made. It looks like a mat you'd get at Tesco's and not a premium product they're trying to be. Really wanted to support them but now I'm just disappointed with the quality and customer service. What a shame.

4 de junio de 2024
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your feedback, we really do value each of our customers and their experience. We are so sorry you feel disappointed with your personal experience and have completed a full refund as requested. We haven't had any feedback similar to this regarding the lasering process before, which is different from embossing and is typically precise and high-quality. We also haven't had feedback similar to this regarding the returns process previously, however we have taken this on board and will discuss internally to ensure we are offering an honest service for each of our customers.

We will reach out to you for further feedback and hope we can improve in future.

Valorada con 5 estrellas sobre 5

Luvvvv my mat

I don't know how I managed before this...I luuuvvvvv my mat! Perfect in every way. ❤️

15 de mayo de 2024
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for your kind review, it means everything to us.

Valorada con 1 estrellas sobre 5

Appalling company

Worst company I have experienced in a long time. Do not be fooled by how nice their products look, nor what they say on their website. Firstly they charge £6 express delivery, but they fail to tell you ordered are made to order. Poor communication all round. This delayed my purchase by 4 weeks. I then had to chase this again after not getting my order, to be then informed about supply chain and delivery issues. I am currently awaiting a refunded after those company completely wasted my time. Save your money and go elsewhere. Appalling service, appalling communication.

14 de abril de 2024
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. As a small team, we strive to provide the best service possible, but unfortunately, we sometimes face challenges beyond our control.

Regarding the delivery charge, we understand your frustration and apologise for any confusion. We do our best to communicate clearly about our shipping policies, including the fact that some items are pre-order with a 4 week wait.

We apologise for the delay in processing your order and for any lack of communication on our part. We aim to keep our customers informed throughout the process, and we're disappointed to hear that we fell short in your case.

We have taken your feedback on board and will use it to improve our processes moving forward. We are currently working to streamline our supply chain and improve communication with our customers to prevent similar issues from occurring in the future.

Valorada con 5 estrellas sobre 5

It started out so well...and ended well

I really have high hopes for this company and yet I find myself reluctantly having to write this review to warn others. I received my yoga mat in quick time. No problems with that, however, the box it came in was damaged as it's not really robust enough for the size of the mat. And I should've measured properly but the large mat, although gorgeous, is too big for the studio space so I sent it back. You do have to jump through hoops to return. You pay, and its expensive to return such a heavy item. So if you are buying from them make sure you are 100% sure you will keep it. If there is any damage to the wrapping or box then they deduct money. Bearing in mind the box was damaged when it arrived this seems a little unfair. I did everything I was asked but I'm told it hasn't arrived. Before sending it back and on the basis that my original order arrived swiftly, was a really lovely product, and wanting to support the company I ordered a smaller yoga mat. Yogi Bare now have nearly £200 of my money and I have tried to contact them again and received no reply. My emails to them aren't sending when all others are fine. Perhaps they've blocked me? I have proof of postage so if it genuinely hasn't arrived then I need to take it up with Royal Mail because its showing that it was delivered on 02/04/2024. I note that they haven't answered any other reviews on here which isn't a great sign. I think they're probably a well meaning company. Maybe it's hit and miss whether you have a good experience with them. Please up your communication and processes so that people don't get frustrated and are forced to write a poor review. I am more than happy to revisit this should the company make contact with me on a consistent level.

Latest: I have received an email promising to look into it and to bare (sic) with them. I have also received an email apologising to everyone who had pre-ordered with them that the mats had been held up in transit due to shipping issues. I also work in retail so I know this can be a huge issue and I can understand that this has caused them a massive headache. I'm more than happy to accept this reasoning and grateful to be kept in the loop. I am still concerned about the fact that my returned mat hasn't been found at the warehouse despite being delivered. I have a feeling that consumer law is on my side but given their issues and the fact that they have stated that they've been through a 'tough patch' I remain concerned.

Latest 15/04/2024:
I have received an email to let me know that my mat has been located at the warehouse and they have refunded me for what looks like the full amount. I have therefore changed the rate to a 4.

Latest 22/04/2024
My replacement mat was delivered today and its lovely. Its in a gorgeous bag and is of excellent quality. I have managed to revise my rating from 2-5.

3 de abril de 2024
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you for reaching out and sharing your experience with us. We apologise for any inconvenience caused by the issues with your order and the return process. As a small team, we're constantly working to improve our communication and processes to ensure a smoother experience for our customers. We're glad to hear that your replacement mat has arrived and that you're satisfied with the quality. If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your feedback and support

Valorada con 1 estrellas sobre 5

Only half the order delivered...11 days…

Only half the order delivered...11 days later, still no reply to my emails.
Update- received an email promising the other half of my order 6 days ago....no courier notification yet....
Update- second mat arrived 1 month after the first after many, many emails....great mats, awful customer service.

25 de diciembre de 2022
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

We're truly sorry to hear about the delays and communication issues you've experienced with your order. This falls short of the level of service we strive to provide. We understand your frustration, and we apologise for any inconvenience caused. Rest assured, we're actively working to address these issues and ensure a smoother experience for our customers in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is valuable to us as we continue to improve our services.

Valorada con 1 estrellas sobre 5

Don't shop here if you actually want to receive your items!!

I never write reviews, but I've had such a terrible experience with yogi bare, I had to share. My order was placed over 3 weeks ago and I have yet to receive it, despite Yogi Bare informing me of fast delivery. After getting my order confirmation (and paying) Yogi Bare have not communicated with me once, despite my multiple attempts to contact them - all of which gave no reply. I've tried several emails, Instagram dms, quick chat, to no avail. Shocking customer service and the abundance of good reviews online seems sketchy as my experience has been horrendous. Do not shop here!

15 de diciembre de 2022
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

We're deeply sorry for the frustration and inconvenience you've experienced with your order. This is not the level of service we aim to provide, and we understand how disappointing it must be to not receive your items as expected. We sincerely apologise for any lack of communication on our part and for the delay in responding to your inquiries. Please know that we're actively working to address these issues and improve our customer experience. If there's anything we can do to assist you further or if you have any concerns, please don't hesitate to reach out to us. Your feedback is invaluable as we strive to make necessary improvements.

Valorada con 5 estrellas sobre 5

Officially my favorite yoga equipment…

Officially my favorite yoga equipment supplier! The paws mat feels amazing, exo friendly and amazing grip! Shipment took virtually no time and the business owner was very prompt answering all queries personally. That’s a business worth supporting and a big reason why I practice yoga regularly <3

9 de agosto de 2020
Opinión espontánea
Logotipo de Yogi Bare

Respuesta de Yogi Bare

Thank you so much for your wonderful review and for choosing us as your favorite yoga equipment supplier! We're thrilled to hear that you're loving your Paws mat and that it's enhancing your yoga practice. Sustainability and quality are at the core of what we do, and we're delighted that you appreciate our eco-friendly approach and excellent grip. Your satisfaction is our top priority, and we're glad to hear that our prompt customer service has made a positive impact on your experience. We're truly grateful for your support and for being part of our yoga community. Here's to many more blissful yoga sessions ahead! 🧘‍♂️💚

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más