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Yorkshire Water Opiniones 

6614
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

YWA showed true empathy when my parents passed away and I had to notify them that the house was empty and would be going up for sale. They didn't bother me at all during this process and when I rang... Ver más

Valorada con 5 estrellas sobre 5

I’ve had to phone Yorkshire Water twice in 3 days regarding my bill. Both time I had two very helpful, knowledgeable friendly customer service advisors help me navigate my enquiries. It was an absolut... Ver más

Valorada con 5 estrellas sobre 5

Excellent service by YW. Since the loss of parent two years ago YW have been second to none with support and help with the property. From it standing empty to moving in excellent, professional, frien... Ver más

Valorada con 4 estrellas sobre 5

The lady i spoke with on the phone was extremely helpful and explained my bill so I understood it .although I still don't fully understand why it increased 50+pounds i now know I can check readings... Ver más

Información sobre la empresa

  1. Compañía de servicios públicos de agua

Escrito por la empresa

We’re Yorkshire Water. The people trusted to take care of Yorkshire’s most valuable natural resource. On the surface, we manage and look after the region’s water, coast and countryside. But our work means much more than just providing essential services to over 5 million customers in the region. We’re an integral part of Yorkshire life and millions of people who live and work here rely upon us, every single day. Our vision is to create a thriving Yorkshire, which is right for customers and right for the environment. Over the next five years, from 2025-2030, we are investing £8.3 billion to improve performance and ensure we deliver for our customers and the environment. It is our largest ever environmental investment, which will provide benefits for decades to come and help Yorkshire’s economy by supporting up to 10,000 jobs. Our plan supports the changes we need to provide safe, clean, great tasting water; deliver value for money to our customers; build and operate efficient infrastructure; reduce pollution; improve river quality and reduce carbon emissions.

How can we help?

Escrito por la empresa

Our Priority Register
Do you, or someone you know, need a little extra help? We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - we just need you to sign up to them. It's quick and free -visit our website at yorkshirewater.com to join today.
Moving home?
We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us when you're making a change. We’ll even accurately estimate your meter readings to save you the hassle. Head over to yorkshirewater.com, tell us the details, and we'll take care of everything else.
Pay your bill
Our payment options make it easy. Choose the one that's best for you, whether that's direct debit, secure card payment, over the phone or something else. Head over to our website to browse your options.

Información de contacto

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4,5

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(6614)

2395 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

I contacted customer services to discuss a number of queries regarding my water usage on a meter. I spoke to a lovely young lady who was very helpful and went above and beyond to answer my questions and offer advice. 5⭐️⭐️⭐️⭐️⭐️ service from this member of the team!!

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The staff on the phone

The staff on the phone, can't remember her name but she was very knowledgeable, friendly and seemed to care. I have been with Yorkshire water in the past and can not fault them in any way. Also for it being 8am on a Sunday they were 10/10 and if all your staff are like the lady I spoke to you will never have anything to worry about in the future. Thanks Stuart Paxton

9 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff at Yorkshire Water do more than…

Staff at Yorkshire Water do more than just answer queries. I have learned that they do uphold their customer services as exemplary, constantly working hard in the background to make sure that they help you. You cant ask for a better service. Thank you to all staff. You are very much appreciated.

8 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m not very confident talking as Ive a…

I’m not very confident talking as Ive a speech impediment n the lady who I spoke to was very patient n polite to me and resolved my questions very satisfactory-well done that lady- I wish more customer service people were as polite n pleasant as her 5 stars for her ( and a pay rise lol)

8 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Save water lol

Save water lol, no body will do that as the water company's are disfunctional,, company's fault but we have to keep paying but don't use it hahahaha,,, on my way to work water is pissing out of a man hole and has been for 2 weeks now and still is,,,, so get stuft

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

YW engineers turned up at my property…

YW engineers turned up at my property today to fit a sewage meter with no notice and def no letter as is stated on their website. I neither asked for or was informed of this meter . If I could give a 1 star for YW but 5 stars for the very apologetic engineers I would. Your pipes yorkshire water but my property so a little bit customer care would be appreciated.

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service...

Thank you Kathy for helping me today and answering my query promptly and professionally. Helpful and friendly customer service! Great service deserves a shout! Maddie

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Because of a young man called Qasim

Because of a young man called Qasim
He was truly helpful, explained things when I needed him to, I am 74 years old, so some times dont quite hear or understand things, but Qasim really did help 100%

5 de agosto de 2026
Opinión espontánea

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