Your Car Supermarket Opiniones 

1148
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

First off be warned that this dealer does not accept credit card payments. We were left to inspect the car without interruption and given the keys for a test drive by ourselves. Intimate knowl... Ver más

Valorada con 5 estrellas sobre 5

Extremely pleased with my BMW 1 series, everything was as advertised and the experience was stress free from start to finish. Regan (Coventry branch) was brilliant, she answered any questions I had an... Ver más

Valorada con 1 estrellas sobre 5

This is a total rip off of the car supermarket brand. How they’ve got away with it is beyond me. It’s not a supermarket, it’s a dark dingy commercial warehouse. Looked at one car, noticed it was mis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased an Audi A6 Allroad around 2 months ago and the service was great. Kash couldn't be more helpful in sorting out the finance that we needed and made sure that everything on the car was so... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Información proporcionada por diversas fuentes externas

Visit Us Today To See Our Fabulous Selection Of Carefully Hand Picked Cars, Direct From Many Of The UK's Main Dealer Groups... All Perfectly Presented & Displayed In Our Large Birmingham Based Showrooms. Priced From Less Than £2000! We Are Open 7 Days & Guarantee You A Warm Welcome With Expert Friendly Advice.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,0

Todas las opiniones

(1148)

65 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recently bought a car from them

Recently bought a car with them and the whole process was great. Great price, and the sales guy looked after us well, clearly explaining the optional extras and working with us on what we wanted.
Very happy with the purchase and the process!

7 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% recommend John

After finally finding a car I want after searching for months, John was extremely helpful in the final steps to get it. He was professional but also extremely considerate. Great guy and if you need a good deal, he is definitely your man.

4 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% recommend thanks to John

A big thanks to John who made finding our perfect car so quick and easy. John communicated really well with us to make this such a smooth transition. We couldn’t thank him enough he really did go above and beyond. 100% recommend.

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

John was professional

John was professional, thorough and easy to deal with. Sorted all issues that arose in a quick and timely manor even though he was extremely busy.

26 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Drove down from Newcastle

Drove down from Newcastle, to view a Nissan, dealt with Zak who was very honest and open about the car.

He went through all the options which I could purchase along side the car like warranty and tyre and alloy cover,

Him and the rest of the team were all very helpful and polite,

Their cars are very fairly priced and in good condition, with no surprises

I couldn’t ask for a better experience, I will enjoy my car and will be back for the next one

Thank you
your car supermarket Coventry

14 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased a 2021 Seat Ibiza 1.0 MPI…

I purchased a 2021 Seat Ibiza 1.0 MPI Technology 5dr from these guys a little over 2 months ago and it was a great and easy transaction from start to finish. Connor was with me from the start right up until I had the car delivered to me. Couldn’t recommend these guys enough

30 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike handled our car purchase and he…

Mike handled our car purchase and he couldn’t have been more helpful, he went above and beyond to make sure we drove away in our car on the same day. Fantastic service. Couldn’t be happier!

9 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good service and efficient

Walked in and was able to test drive. Bought car the same day. Zamir was the salesman who supported us. Felt no pressure in buying the car and allowed us to have a look around.

3 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

quick to work and respond

Thank you very much for all your help finding my new beloved car! You were always very helpful and understanding, worked and responded very quick.
Highly recommend them, especially Zam!
Thanks!

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and Easy Transaction

Brought a 1 series today, Zamir was helpfull and quick after I travelled a long way, car was as expected, very laid back, test drive was easy to organise.

2 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Regretted making a car purchase with…

Regretted making a car purchase with them, they sold me a car with no proof of service record for the year I purchased the car from them, car was due for service and MoT 4 months after and various issues was detected that’ll cost almost £2k to fix.
They will tell you they sell car with warranty and won’t issue a warranty agreement they’re more interested in selling and take your money.

28 de octubre de 2024
Opinión espontánea
Logotipo de Your Car Supermarket

Respuesta de Your Car Supermarket

hello Rilwan ,thank you for contacting us about the complaint. We regret any inconvenience this situation may have caused you .



We aim to provide the best possible customer experience and take all issues very seriously.

We appreciate the feedback you have provided, which will help us to improve our services going forward

We are proud that you have selected Your Car Supermarket and would like to take this opportunity to resolve your concerns.

we can assure you every customer is eligible for the FREE 12 months AA breakdown cover with any purchase wether they submit a good review, bad review or no review at all, we do not bribe our customers to leave reviews,

we are constantly reviewing and updated our preperation and complaints handling procedures and would like to take the oppurtunity to assure you this is not the typical Your Carsupermarket Standard and we aim to always make our customers feel happy with their new cars

Valorada con 5 estrellas sobre 5

Really pleased with my experience

Really pleased with my experience. I turned up without booking an appointment and Matt (Birmingham) made time for me, got the car ready for me, even put a new tyre on while I was waiting. Amazing service, highly recommend to anyone.

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience from start to finish.

Extremely pleased with my BMW 1 series, everything was as advertised and the experience was stress free from start to finish. Regan (Coventry branch) was brilliant, she answered any questions I had and even picked me up from the train station as I’d traveled from North Wales. Would highly recommend Your Car Supermarket and I will be doing so to friends and family.

18 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Done everything possible even when busy!

Been seen by Mike for my query, sorted me and help process the transfer of finance (which turned into a little headache due to negative equity). Mike managed to everything he could to get the process finished!
Many thanks & would recommend

19 de octubre de 2024
Opinión espontánea

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