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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Update to previous review. Voicemail disappeared completely temporarily, and the notification issue has been going on for the best part of a year now. They seem completely incapable of fixing it and e... Ver más

Valorada con 1 estrellas sobre 5

Chaotic. Prices may look competitive but the service you get is dire. You can't register the App because it goes in circles and you can't enter the info it requires or receive sms. Password reset OTPs... Ver más

Valorada con 1 estrellas sobre 5

Appalling level of service. Despite having plenty of money on my account I cannot make or receive call or texts meaning I missed an important call from my doctor today. I have tried to contact the com... Ver más

Valorada con 1 estrellas sobre 5

Awful experience. I had been using talk home calling cards for many years before I swapped to another company. Once I made a call to a mobile phone number, some credit remained on the card. Yet when... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(69)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Please do not download this apps…

Please do not download this apps absolutely rubbish now, it used to be ok before but now they just taking your money and the customer service are clueless, they will tell you to contact to help line from the apps.

9 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s been few days having problems with…

It’s been few days having problems with TalkHome app in my I phone. I couldn’t continue keep on taking more than one minute. I have reinstalled application few time but it’s changed nothing. I have mail them but no response. So disappointed..

12 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought £5 rechargeable International…

I bought £5 rechargeable International calling card and pin number is not working ... there is no proper system to rectify the problem straightaway. I email them..not received any reply yet.
I have seen a lot of people complained before me but
still the company not seems to do anything to correct
SHAME ON THEM

17 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst service ever

This is the worst service ever. They are thieves, don’t use.
I bought a calling card and barely used it just for them to say my card has expired. They are scammers. Reaping where they didn’t sow.

10 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thieves. SCAM. THEIR PIN NUMBERS DONT WORK

Thieves.. just bought a £5 calling card and when I try to make a call, it tells me pin number doesn't work.. How??? Do not waste your money... funny thing is many years back this used to be a legit company, I used them plenty of times without issues.. but now it seems they've become a SCAM!!!!! SO SAD..

Update.
I've just tried the card again and guess what, it now tells me my card has no credit.. I haven't even used it.. this should be illegal..

15 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service HIGHLY RECOMMENDED....

Excellent service delivery on time highly recommended. Customer service is 100% you do not have to wait long in the queue I only waited 30 seconds customer service agent solved my problem.

Much better then Lyca, Lebara even Vodafone network. They use EE network 110% coverage all over UK.

Highly Recommended
Thank you.
John Smith

12 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thieving company

Thieving company. I topped up £15 and used about £2 airtime. A week later I want to make another call and guess what, my airtime balance is Zero! Will never use this company again.

1 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful experience with this company

Awful experience.
I had been using talk home calling cards for many years before I swapped to another company. Once I made a call to a mobile phone number, some credit remained on the card. Yet when needed to use for another call, I repeatedly got frustrated by the message telling the card had no credit. I decided to purchase the card online and top it up when needed and likewise ended up losing the rest of the credit after one use only. The last time, I lost £6.70. I eventually stopped using it and pleased dealing with another company.

14 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve just bought £5 calling card again…

I’ve just bought £5 calling card again to start it says i have 100 minutes and run out in 14 minutes pin 1181015115 can someone but a word to it?

22 de junio de 2020
Opinión espontánea
Logotipo de THM

Respuesta de THM

Hi, Thank you for writing to us. We apologize and we'd like to look into this for you. Please send us an email on hellotalkhome@nowtel.co.uk along with the PIN number so that we may identify and rectify the issue.

Valorada con 5 estrellas sobre 5

I am on payg its the same as now mobile…

I am on payg its the same as now mobile I am on both networks they have done nothing but help me I love the service from both networks highly recommend them both

11 de junio de 2020
Opinión espontánea
Logotipo de THM

Respuesta de THM

Hi, Thank you for posting a review and we’re glad to hear that your experience was of the quality you expected.

Valorada con 1 estrellas sobre 5

THEIVES - I used Talkhome website to but a £10…

I used Talkhome website to but a £10 topup but the website stated the transaction didnt go through. I tried again and received the same message.

I only wanted one £10 topup. You subsequently emailed confirming both transactions went through.

Congratulations on having a faulty website.

I will NEVER use your system again as I cant trust it. TELL YOUR CEO maybe someone there has some sence to fix it.

18 de mayo de 2020
Opinión espontánea
Logotipo de THM

Respuesta de THM

Hi, We are sorry for inconvenience caused, we will definitely refund your money back in to your account. Please write your detailed concern at hello@talkhomemobile.com for assistance.

Valorada con 1 estrellas sobre 5

I Bought a top up on march 11th cannot…

I Bought a top up on march 11th cannot get in to my account as it says my card has expired and i have been unable to make any calls

17 de abril de 2020
Opinión espontánea
Logotipo de THM

Respuesta de THM

Hi, We are sorry for inconvenience caused, please write your concern at hello@talkhomemobile.com along with your problematic number for assistance.

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