First and foremost, i'd like to say I've had a phenomenal experience with this device. I've used it a lot of our team games and it works really well in tracking the gameplay. It was so good that a t... Ver más
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Consulta las opiniones de los clientes
Camera has worked well for my sons 7v7 and 9v9 soccer games. Updates since original release have made tracking better. I was an Kickstarter pre-order customer and everything has been in-line w... Ver más
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Got the xbotgo, it broke on the 4th day of using it at that time they didn’t have drop protection, I reached out they did everything they can and more.. glad I went with them they totally replaced my... Ver más
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Reviewing the ProSoccer AI analysis rather than the Xbot Falcon itself. DO NOT BOTHER WITH IT. Processing time s are ridiculously long and the output data is borderline useless. I paid £15 and that... Ver más
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Información sobre la empresa
- Proveedor de servicios de juegos
- también en la categoría
- Tienda de juegos
- Tienda de videojuegos
Escrito por la empresa
XbotGo is dedicated to enhancing sports experiences for everyone from professional coaches, sports enthusiasts, to parents, empowering every game with advanced AI and capturing the passion of sports for all. XbotGo is an AI-powered sports cameraman that turns your smartphone into a professional-grade camera. It automatically tracks the action, smoothly zooms, and pans, all while using advanced computer vision to follow the ball and players. This game-changing technology makes high-quality sports recording accessible to parents, youth leagues, coaches, and amateur enthusiasts—eliminating the need for expensive equipment or skilled operators and offering a simple, affordable solution for capturing every moment of the game.
Información de contacto
Estados Unidos
- xbotgo.com
4,3
Excelente
160 opiniones
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5 star experience! Excellent service & care
Absolute fantastic customer care & service, had an issue after recent purchase, it was identified and resolved very quickly, customer support was really friendly & helpful with any questions or concerns. Could not recommend any higher.
Buy XbotGo!
18 de julio de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Callum,
Thank you so much for your kind words and for taking the time to leave this thoughtful review.
We’re truly happy to hear that your issue was quickly identified and resolved — providing fast, friendly, and reliable support is something we care deeply about. Knowing that you felt supported and satisfied means the world to our team.
Your trust and recommendation are the highest compliments we could ask for. We’re honored to have you as part of the XbotGo community, and we’re always here if you need anything in the future.
Warmest regards,
XbotGo Customer Service
Excellent Value and Useful Features
Compared to other brands I looked at, Xbotgo offers much better value without cutting corners. The tracking is smooth, and I really like the new monitor feature that makes adjusting shots easier. Customer service was helpful when I had a couple of questions before buying. Overall, it's a solid choice if you want reliable performance at a fair price.
4 de marzo de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Emma,
Thank you for taking the time to share your experience! We're glad to know that Xbotgo stood out in terms of value and performance. It's great to hear the tracking worked smoothly and that the monitor feature made shooting even easier. We’re also happy our support team could assist you ahead of your purchase. Your feedback truly motivates us — thanks again for choosing Xbotgo!
Sincerely,
XbotGo Customer Service
Easy use
The camera is brilliant on how quick and easy the camera is to set up recording. It is also very easy to carry around.
The company is very responsive to any questions or issues you have.
The camera is very accurate at focusing.
The improvement I would recommend is making the editing the ability to draw and highlight areas of the video for a few seconds. This would be useful in using the recording for feedback or analysis.
16 de marzo de 2025
Opinión espontánea
Respuesta de XbotGo
Hi Steve,
Thank you so much for taking the time to share your detailed feedback! We're delighted to hear you find the camera quick to set up, easy to carry, and accurate with its focus—those are exactly the qualities we aim to deliver. We also really appreciate you highlighting our support team's responsiveness.
Your suggestion about adding drawing and highlighting tools for video analysis is excellent. We'll definitely share this idea with our product and R&D teams for future updates. Feedback like yours is incredibly valuable as we continue improving the experience. Thanks again for choosing XbotGo!
Sincerely,
XbotGo Customer Service
XbotGo has been great for filming my…
XbotGo has been great for filming my kid’s games. The device does a good job following the action, and the video quality is impressive. I also appreciate the regular app updates. Support team was responsive and made setup easy. Very satisfied with the purchase!
12 de julio de 2025
Opinión espontánea
Respuesta de XbotGo
Hi XbotGo User,
Thank you so much for your kind words! We’re thrilled to hear that XbotGo has been helping you capture your kid’s games — moments like these are exactly what we built it for. We're also glad you’re enjoying the video quality and noticing the improvements through our app updates. Your feedback means a lot to our team, especially knowing that setup and support went smoothly. If you ever have suggestions or need assistance in the future, we’re always here to help. Thanks again for choosing XbotGo!
Sincerely,
XbotGo Customer Service
I've been really happy with my XbotGo…
I've been really happy with my XbotGo experience. The Chameleon makes recording sports so much easier—I can finally relax and watch my kid’s games without worrying about missing any action. The video quality is clear and the tracking is quite accurate most of the time.
The app is easy to use, and I appreciate that they keep releasing updates to improve it. Customer service has been responsive and patient whenever I had questions. Overall, it’s a solid investment for anyone wanting better sports footage without the hassle of filming manually. Highly recommended!”
25 de junio de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Qi Qin,
Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that XbotGo Chameleon has made filming your kid’s games easier and let you truly enjoy the moment.
We’re also very happy to know you find the video quality and tracking accuracy to be strong, and that our app updates and customer service have met your expectations. Your satisfaction and trust mean a lot to our entire team.
If you ever have any questions or suggestions in the future, please don’t hesitate to reach out—we’re always here to help and improve.
Thanks again for recommending us and being part of the XbotGo community!
Sincerely,
XbotGo Customer Service
Great customer support!
super responsive and patient customer support! They helped me to learn to use the new monitor feature!
4 de junio de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Cathy,
Thank you so much for your kind words! We're delighted to hear that you found our customer support team super responsive and patient. Helping you get comfortable with the new monitor feature was our pleasure.
If you have any more questions or need further assistance, just let us know—we’re always here to help!
Thanks again for choosing XbotGo and for sharing your experience!
Sincerely,
XbotGo Customer Service
Super happy with my order!
I don’t usually leave reviews, but I had such a good experience I figured I should. I ordered from XbotGo and everything went really smoothly. Shipping was fast, the item was well-packed, and it the Chameleon works exactly as expected. I used it on my basketball game, especially i luv the follow me mode function.
I had a small question and reached out to their support team—they replied super quickly and were honestly really helpful and nice. You don’t always get that level of service these days, so I really appreciated it.
3 de julio de 2025
Opinión espontánea
Respuesta de XbotGo
Hi Chikian,
Thank you so much for taking the time to share this wonderful review—even though you don’t usually leave them! We’re truly grateful you chose to write about your experience.
We’re delighted to hear everything went smoothly with your order, and that your Chameleon is performing as expected—especially in Follow Me mode for your basketball games!
It also means a lot to us that you appreciated our customer support team’s quick and friendly help. We believe great service should always be the standard, and feedback like yours keeps us motivated to deliver exactly that.
If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Enjoy using your Chameleon!
Sincerely,
XbotGo Customer Service
Quick resolution to product issue
Following an issue with my XbotGo Chameleon, the customer support team acted swiftly to communicate with me about the problem and had a replacement product with me within 8 days.
11 de junio de 2025
Opinión espontánea
Respuesta de XbotGo
Hi Barney,
Thank you so much for taking the time to leave this great review! We’re delighted to hear that you had a positive experience with our support team, and that your replacement arrived promptly.
We always aim to provide clear communication and fast resolutions, so it’s wonderful to know we delivered on that promise.
If you have any questions or need help in the future, please don’t hesitate to reach out. Enjoy your XbotGo Chameleon!
Warm regards,
The XbotGo Team
Doesn't really keep up and very flimsy
Spent too much time hunting the ball and missed alot of the action.
It blew over on the tripod after about a month and the clip holding the phone snapped, the manufacturer doesn't supply spare parts so it ended up in the bin. Waste of money.
9 de mayo de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Rob,
Thank you for sharing your feedback, and we're truly sorry to hear about your experience with our product. We understand your frustration and sincerely apologize for any inconvenience caused.
Our goal is to provide high-quality products that meet our customers’ expectations, and we take your concerns seriously. We're sorry to hear about your negative experience. To help you better, kindly provide your contact information via the email sent by Trustpilot.
We appreciate your cooperation and will do our best to resolve this issue as quickly as possible.
Sincerely,
XbotGo Customer Service
Honestly couldn't fault my experience…
Honestly couldn't fault my experience with customer service. Was advised after a couple of days there would be a slight delay with the tripod and received a partial refund promptly, it ended up arriving the same day as the gimbal.
Have used the DJI gimbal, so am fully aware of the capabilities of the gimbal and know that the XBOTGO gets better each time you use it, as it gets smarter the more you use it.
I am looking forward to capturing my sons football ⚽️ games in more detail going forward.
12 de marzo de 2025
Opinión espontánea
Respuesta de XbotGo
Dear Clare,
Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We’re thrilled to hear that your experience with our customer service was positive and that you’re excited about using the XbotGo.
It’s great to know that you’re already familiar with the DJI gimbal and are seeing how XbotGo continues to improve with each use. We believe that continuous improvement is key, and we’re glad it’s working well for you!
We’re especially excited to hear that you’re looking forward to capturing your son’s football games in more detail. We’re sure the XbotGo will help you create some amazing footage, and we can’t wait to see how it helps you capture all those special moments.
If you ever need any support or have questions, don’t hesitate to reach out. We’re here to help!
Thanks again for your trust in us, and we wish you all the best with your future filming!
Sincerely,
XbotGo Customer Service
Really expensive tripod mounted phone holder
I see all of these reviews complaining about customer service. Forget about the customer service. The product SUCKS. It got it all charged up and put it in action. Synched it up to my cell phone with no problems. First I tried the mode that just tracks the game. It doesn’t have a volleyball option so I used the basketball option. I set it up at half court as recommended and it was completely useless. I had to manually move the device to start tracking. I guess the pace of the game is too fast for the AI. That’s fine. It doesn’t work at mid court for volleyball. So I moved it to a more traditional recording location, near the endline in the corner. It started fine as the action is mostly within the field of vision. But eventually, whether it was because of a new server or a substitution or some other sort of movement , the unit would fixate on a new field of action so I found myself constantly adjusting the unit back to focus on the game, like a 3 year old child. I decided to see what would happen if I just let it go. Eventually it focused on a completely different game on a completely different court until rotating off of that court basically off into space (thanks to the 360 capability).
I also tried the “follow me” mode where it tracks a player. When the kids got all bunched up in the field of view, the unit jumped to a different player and tracked that player for a while.
Additionally, when it did track properly, it was jumpy, it zoomed in and out, generally too slow in tracking. I looked at a couple of YouTube demos and found similar results for basketball game. It literally nauseated me with motion sickness.
Great idea. Poor execution. Not only is it not worth $300, it is completely worthless other than its functionality as a really expensive phone holder mounted on top of a tripod.
20 de diciembre de 2024
Opinión espontánea
Respuesta de XbotGo
Dear Customer,
Thank you for sharing your experience, and we sincerely apologize for the delayed response. We truly appreciate your patience and understand how frustrating it must have been to encounter these issues without timely feedback from us.
We're sorry that the XbotGo did not meet your expectations, especially during your volleyball game. It's clear from your review that the product's tracking capabilities didn't perform as expected in fast-paced scenarios, and we deeply regret the inconvenience this caused.
Our team has been working hard to improve the AI tracking features, and we value your input in helping us identify areas for enhancement. We are committed to addressing these issues and ensuring our product delivers a better experience for all users.
If you are still experiencing difficulties, we'd love to help you resolve the issue, kindly provide your contact information via the email sent by Trustpilot.
We appreciate your cooperation and will do our best to resolve this issue as quickly as possible.
Once again, we apologize for the delay in responding, and thank you for giving us the opportunity to improve our product and services.
Sincerely,
XbotGo Customer Service
Unfortunately it’s not possible to give…
Unfortunately it’s not possible to give less than a 1 star review. Xbotgo has terrible customer service as it is impossible to speak to anyone by phone and email responses are next to none. I placed my ordered on November 25th, the confirmation states delivery if in 3-5 days, I am now approaching day 11 and still have not received my order. This company is quick to process payment but has no interest in assisting customers with receiving the merchandise in a timely manner or providing any further help.
4 de diciembre de 2024
Opinión espontánea
Respuesta de XbotGo
Dear Tia,
Thank you for taking the time to share your feedback, and we sincerely apologize for the delayed response. We understand your frustration with the delay in receiving your order and with our customer service, and we truly regret the experience you've had. Please know that this is not the level of service we strive to provide.
We deeply apologize for the lack of communication, and we understand how important timely delivery is to our customers. We have been working to improve our internal processes, and feedback like yours is invaluable in helping us do so.
We truly appreciate your patience, and we would like to resolve this issue for you. If you still have difficulties, kindly provide your contact information via the email sent by Trustpilot. We appreciate your cooperation and will do our best to resolve this issue as quickly as possible.
We also apologize for the delay in responding to your review, and we are committed to providing better service moving forward. Thank you for bringing this to our attention.
Sincerely,
XbotGo Customer Service
Awful customer service
Awful customer service, sent the umbrella however was missing the camera which was due on the same shipment. Despite me enquiring on several occasions why the camera is missing I have had no response. I’m going to seek my money back via the credit card company and let them see if they can get their money back.
1 de noviembre de 2024
Opinión espontánea
Do not buy!!
I made an order over a week ago and it has yet to be acknowledged. They have my money, but don't answer their phone line or respond to emails about order status and they delete my questions on their social media page.
29 de septiembre de 2024
Opinión espontánea
Missing items from order. No customer service support
We pre-ordered the elite bundle chameleon. It was despatched to us. The chameleon AI camera looks good but can't use yet as the T4 tripod included in the package hasn't been delivered. Tried contacting customer support by phone, email, social media over a week ago and silence. No tripod so at the moment not fit for purpose and customer services non existent. Please sort this out xbot!
22 de septiembre de 2024
Opinión espontánea
Unresponsive. Won’t ship product.
Ordered 10’days ago, they have my money. No word from them at all. No shipping, not emails, nothing.
26 de septiembre de 2024
Opinión espontánea
Not fit for purpose
Not fit for purpose.
Bought for 11 aside football team. Dosnt track fast enough, gets stuck on anything moving around it.
Tried on 4 full 90 min games, captured about 35% of all games together in total.
Money down the drain.
3 de agosto de 2024
Opinión espontánea
Great gimbal and serious company
Spectacular product!!
Amazing assistance!
The Gimbal arrived with a defect, in two days they sent me another one!
Super serious and recommended company! thanks
4 de agosto de 2024
Opinión espontánea
Best price quality ratio
At a low cost, you get a very good tracking device.
There are still some minor issues, but everything get solved and the evolution is always an improvement.
Better than words, showing what this device is capable of:
search on youtube « 03/04/2024 Match Amical »
9 de diciembre de 2023
Opinión espontánea
I highly recommend parents and sports teams to invest this AI gimbal
Used it all week for tournaments For both of my teams. Was able to utilize the live feed and links so parents and grandparents were able to watch their kids play. The AI function was able to track the game. End up utilizing the larger tripod and elevate the camera AI Sports, 13 feet above the court, which gave enough distance to be able to track the activity of the game. I highly recommend parents grandparents youth club Sports teams to invest an XbotGo AI Sports gimbal. Awesome product very happy that I decided to take a chance on it.
23 de abril de 2024
Opinión espontánea
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