Ok so I’ve used xbrain for years and they’ve always been perfect until now something is Erin I made my order and I’ve received nothing and can’t get in contact with customer service!! So I’d advise n... Ver más
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Consulta las opiniones de los clientes
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... Ver más
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... Ver más
Ordinato e pagato un mese fa, non ho ricevuto niente nonostante due mail di sollecito dove, ad onor del vero, rispondono rassicurando che è stato spedito e a momenti consegnano. Da questa esperienza,... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Información de contacto
Phoenix Park 14, LE67 3HB, Coalville, Reino Unido
- xbrain.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
“Okay” at best…
Postage cycle leaves me without product for c. 1 week every month so doesn’t really work as a subscription in the UK. The actual product is “okay” at best and having switched to an alternative recently I’m already feeling greater benefits. Overall I wouldn’t recommend a subscription to xbrain.
Delivered with in the week I ordered
Great product
I still did not get the product
delivered very quickly
Wrong product sent
Positive Resolution Despite Delay
I am extremely disappointed with my experience with XBrain. I placed an order for supplements over a month ago and have yet to receive the products. To make matters worse, despite numerous attempts to contact their customer service, I have received no response.
What's even more frustrating is that I was charged for the products immediately upon placing the order, and the company has failed to provide any updates on the status of my order. It's evident that they prioritize taking customers' money over delivering the products they promised.
I understand that issues can arise, but the lack of communication and transparency from XBrain is unacceptable. The fact that they have not even processed a refund for the undelivered products is a clear indication of their disregard for customer satisfaction.
I strongly advise against making any purchases from them. Their lack of professionalism, failure to deliver, and refusal to provide a refund make it clear that they are not a reliable or trustworthy company to do business with.
I hope that my experience serves as a warning to others considering purchasing from XBrain. Save yourself the frustration and disappointment and look elsewhere for your supplement needs.
UPDATED: I recently had an experience with XBrain that, while initially frustrating, ultimately left me with a more positive impression.
I placed an order for a product that, unfortunately, was not delivered as expected. It took a full month to resolve the issue and receive a refund. While the delay was less than ideal, I do appreciate that XBrain eventually took the necessary steps to address the situation.
The fact that they acknowledged the problem and rectified it, even after a delay, speaks to their dedication to their customers. The refund process was smooth, and I received the amount in full.
While there was room for improvement in the timeliness of the resolution, I'm willing to consider XBrain for future purchases based on their willingness to make things right. It's reassuring to know that they value their customers' experience and strive for positive outcomes.
Thank you, XBrain, for ultimately resolving this matter to my satisfaction. I hope to see improvements in response times in the future, but I appreciate your dedication to customer service.

Respuesta de XBrain
Fast delivery
I was amazed at how quickly you delivered - though the delivery charge was very high, so maybe that’s why!
Does sweet f all
Best service and best products
Best service and best products.
Fast shipping. Great stuff keep it up! Returning customer 4sure
Fast delivery- no issues
Helps me sleep
My eldest son recommended Brain to me it helps me well but I keep waking up. That has been a habit for a long time with me, but I appreciate Brain very much.
Thank you Margaret
Product had the same expiry date as the…
Product had the same expiry date as the delivery date.
Quick to replay when sorting go wrong…
Quick to replay when sorting go wrong so many error now with brexit that should not be there hope they get all on control someone from Sweden peace
Money refunded.
This is an updated review.
Previously i had a problem with a delivery to Portugal,
the product never arrived.
I understand now that it was a problem with the Portuguese customs, and not Xbrain.
They refunded the payment, so all good.
Thanks Xbrain.

Respuesta de XBrain

Respuesta de XBrain
Really good communication from the…
Really good communication from the team. Minor issue with other that was addressed immediately and communication was great. Will be returning

Respuesta de XBrain
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