Ok so I’ve used xbrain for years and they’ve always been perfect until now something is Erin I made my order and I’ve received nothing and can’t get in contact with customer service!! So I’d advise n... Ver más
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Consulta las opiniones de los clientes
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... Ver más
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... Ver más
Ordinato e pagato un mese fa, non ho ricevuto niente nonostante due mail di sollecito dove, ad onor del vero, rispondono rassicurando che è stato spedito e a momenti consegnano. Da questa esperienza,... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Información de contacto
Phoenix Park 14, LE67 3HB, Coalville, Reino Unido
- xbrain.co.uk
2,3
Malo
418 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service and quick delivery
Customer service replied in a timely manner and the product was delivered as expected.
5 de abril de 2023
Respuesta de XBrain
Thank you for sharing, and thanks for being an awesome customer :)
I haven’t received anything yet and I…
I haven’t received anything yet and I ordered like two weeks ago. What’s happening?
28 de marzo de 2023
Respuesta de XBrain
Hello Luke, Your order went out from Xbrain 04 april, I tracked your order via DHL 60120144405262 and it seems like DHL has messed this shippment up some how, I will get on them to get it delivered asap.
Respuesta de XBrain
Thank you for that awesome review :)
Respuesta de XBrain
Thank you Lenka :D
My order was sent to wrong address
Had some problem with a delivery as it was sent to wrong address. Contacted customer service and they tried to resolve immediately I believe. The CEO was very helpful. It took a while for me to receive the goods but it looked like that was due to the delivery company.
I've also received a partial refund from xbrain for the complications. Which I appreciate. I did not think it would get resolved but in the end I received everything so I can only change my review to positive. Thank you.
4 de abril de 2023
Opinión espontánea
Respuesta de XBrain
Hello Tom, the correct address was given to DHL, This should have been resolved. But DHL had your old Address on the record from when you placed the order. But we will get this sorted and you will get your order.
Easy order process and quick delivery.
26 de marzo de 2023
Respuesta de XBrain
Always happy to be off assistans :)
Terrible first time buyer experience
First time buyer experience and really disappointed as I never received my order neither a refund. The courtesy of a reply to customers would be appreciated.
23 de marzo de 2023
Respuesta de XBrain
Hello Karina, Sorry for the late reply here, so glad we got this order sorted.
I never received my product
I never received my product, it was redirected and returned. Don’t think it had been refunded either.
Edit.
I was not going to be home after 1 failed attempt. I then used the DHL website to organise it to be left at a local shop for me to collect and it never arrived at the shop and I had no further contact from them via text or email. I then called DHL a few days later and got the automated call to say it had been returned. Please resend to my home address or local pick up point.
Thanks.
Craig.
22 de marzo de 2023
Respuesta de XBrain
Hello Craig, Sorry for this bad experience. I see when tracking your order it had two failed deliveres at your doorstep tracking DHL.com 60120142901323 DHL should have let you know about it via text or email ?
Service and delivery quick and prompt
Service and delivery quick and prompt, would recommend.
16 de marzo de 2023
Respuesta de XBrain
Thank you for sharing :)
Respuesta de XBrain
Thank you for your feedback Neraya :)
easily competes with other companies
Wide range of products that easily compete with others prices,
Only 4 star as not all products I wanted were available.
26 de febrero de 2023
Respuesta de XBrain
Thank you for your Review Ben! what products are you missig ?
Fantastic product
Fantastic product, best protein powder we’ve used. So glad it’s back in stock. Efficient ordering and delivery info.
23 de febrero de 2023
Respuesta de XBrain
Thats is great to hear :)
First class service
8 de febrero de 2023
Works like it’s supposed to
5 de febrero de 2023
It is the best methylene blue on the…
It is the best methylene blue on the market, really an incredible nootropic, the shipment was faster than expected, the service and excellent follow-up.
2 de febrero de 2023
Regular deliveries on time
Regular deliveries on time. The product has definitely sharpened me up regarding my ability to "not lose the thread" of what i'm talking about!
1 de febrero de 2023
Respuesta de XBrain
Glad to hear from you Sir :D and always happy to help :)
Haven't revieved order and the team…
Haven't revieved order and the team isn't answering my inquiry..
30 de enero de 2023
Respuesta de XBrain
Sorry about this we are investigating what happend to your order and will solve this Asap. Update! Your order has been with customs in Germany for a couple off days. They should have reached out to you, but we have now contacted DHL and will try to get this order moving.
Never received the products
Never received the products. Xbrain did not respond when I asked where the products were and what had happend.
28 de enero de 2023
Respuesta de XBrain
Hello Martin, this email has gone right past us we will sort this out ASAP. sorry for the misshap here from our end. We will set this straight asap.
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