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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

this is the 3rd time that i am ordering a replacements. Each time is $40 which seems excessive. I will not be purchasing from this company in the future.

Valorada con 5 estrellas sobre 5

This company has been great to deal with. Had a few questions regarding install, and their support walked me through some troubleshooting. Next, one of the lights was periodically not working. I reach... Ver más

Valorada con 5 estrellas sobre 5

Fate can be vicious topped with a run of bad luck. Simply months after I installed my new Dual Beam, Hi & Low Beams - H4 (9003/HB2) - Full Xenon HID Bulb kit a deer out of nowhere smashed my headlight... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased LED headlights back in 2020 and have been using them happily ever since. They have been the best set of LED’s I’ve ever experienced. Fast forward to March 2024 and headlights started flick... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de bombillas
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Escrito por la empresa

XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

642 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(642)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best lights I have found!

finding and ordering the right lighting kit for my car was easy and fast. The explanation of what the parts were for and why I needed them was great. will recommend your site to others looking to re-lamp their vehicles. thanks!

18 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Keith,

Thank you for your review. We are so stoked to hear that you found it easy to find the perfect lights for your vehicle.

We hope you love your new lights and can't wait to serve you again soon!

Valorada con 5 estrellas sobre 5

Company that stands by their word

Bought a headlight kit around 3 years ago, they’ve been working great. A few days ago the passenger side stopped working. I reached out to XenonPro, and even though I had lost the order number AND it was technically after the warranty period was up, they were able to hunt it down and process a claim for me, sending me a brand new kit for just the cost of shipping. Very happy with the product and company, would definitely recommend.

3 de noviembre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Jake,

Thank you so much for your review. We are so happy to hear that our team was able to assist you.

We hope you continue loving your bright lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Kevin was very patient, thorough and friendly.

Easy to work with to diagnose the issue I was experiencing. Quick to rectify and come to an amicable solution. Highly reccomend, thanks again Kevin!

25 de octubre de 2023
Opinión espontánea
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Respuesta de XenonPro

Hi Russ,

Thank you for your review. We are stoked to hear that Kevin helped you with the issue you are experiencing.

We hope you enjoy your new lights and look forward to serving you again soon!

Valorada con 3 estrellas sobre 5

Small issue

Lights came in good time, however there is an issue with them. On the normal light selection they are bright and work good, however when I turn on my “brights” the driver side dims. But when I pull back on my light switch “to flash the brights” they work properly.

23 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Brogan,

Thank you for your review. Please get in touch with our expert technicians via our live chat and we'll help you resolve this issue right away.

Rest assured that if any part of your order arrived damaged or defective, we will replace it for you free of charge.

We look forward to speaking with you!

Valorada con 5 estrellas sobre 5

The customer service was fast and…

The customer service was fast and hassle freer

14 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Daniel,

Thank you for your review, we are so happy to hear that our team helped you quickly. We hope you enjoy your new lights and look forward to serving you again soon!

Valorada con 2 estrellas sobre 5

Rigged

I called to make sure, I was ordering the right set up, explained what I had and when I received it and hooked it all up ( so far all is great) but it was not a 100% correct, I tried to call and explain everything the person on the phone, but he was lost and said to do the on line conversation, which I hate, a lot is lost in communicating this way. Anyway big struggle for me to get this person to understand and I felt they never did, so long story short my light 1/2 ass rig , but work. Not Happy I don’t like my stuff not to begin 100% I restored many things ( cars,homes,tractors and big boats). So it is not like I am not clueless in what I am doing.
Thank you Clayton 239-218-2529
Update: 5 of November, I have not heard a peep from anyone from the company. So I guessing their response to my frustration was just to look good on internet? To bad

6 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Clayton,

Thank you for your review and sorry to hear that one of our staff did not fully understand your issue.

We will have a manager give you a call to get a better understanding of the situation and to resolve it to your full satisfaction.

We look forward to speaking with you!

Valorada con 5 estrellas sobre 5

The selection guide was super helpful

The selection guide was super helpful. This is second car I've upgraded to HID, and both times it's been a painless process.

20 de octubre de 2023
Opinión espontánea
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Respuesta de XenonPro

Hi Chuck,

Thank you so much for your review and for being a loyal XenonPro customer.

We hope you enjoy your new lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great customer service

They noticed I didn’t fill out the vehicle information properly so they emailed me and made sure that I got the correct product for my vehicle and refunded the first order fully

12 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Jesse,

Thank you so much for your review. We are glad to have followed up with you personally to make sure you were ordering the right stuff!

We hope you enjoy your new lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Easy warranty claim

The bulbs could last a bit longer but the Lifetime warranty is great & super easy to make a claim. Kevin was helping me on the chat today & was very helpful. Great experience.

13 de octubre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Sean,

Thank you so much for your review. We are so happy to hear that we were able to help you replace the defective bulbs.

We hope you continue to enjoy your lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great Product!

Fast delivery! Great product! Excited to actual use my projector headlights with quality bulbs that actually light up the road!! Went with the 6000k HID 55w ballist! Bright!!

28 de septiembre de 2023
Opinión espontánea
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Respuesta de XenonPro

Hi Chad,

Thank you for your review. We are so stocked you love your new 6000K HIDs! We look forward to serving you again soon

Valorada con 5 estrellas sobre 5

Outstanding customer service

Products are always a plus and after sales customer service is amazing. They always reach out to make sure you got your orders and that they are working properly

1 de septiembre de 2023
Opinión espontánea
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Respuesta de XenonPro

Hi Reap,

Thank you so much for your review and for being a loyal customer. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Top notch all the way around

It's not just the incredible quality lights they sell (which are amazing), but it's the top notch customer service as well. I had made a mistake ordering and they fixed it even though the product had already shipped.

18 de septiembre de 2023
Opinión espontánea
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Respuesta de XenonPro

Hi Joshua,

Thank you so much for your review. We hope you enjoy your lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Warranty

Great warranty exchange program they made it painless

13 de septiembre de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Mark,

Thank you so much for your review and glad to hear our team was able to help you out with a warranty claim. We hope you continue to enjoy your lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Amazing customer service

The speed an how the customer service handles everything, never in all honesty seen such amazing customer service by far a Davis E. Took good care of me!

30 de agosto de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Cam,

Thank you so much for your review. We hope you continue enjoying your lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great customer service and my…

Great customer service and my headlights are awesome

28 de agosto de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Tyson,

Thank you so much for your review, we are so happy to hear that you love your headlights.

We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

They made a mistake on my order but it…

They made a mistake on my order but it was immediately corrected

2 de agosto de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Glenn,

Thank you so much for your review. We are so happy to hear that we were able to resolve our mistake to your satisfaction.

We hope you enjoy your new lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great customer service!

I had ordered 2 9005 kits and 1 9006 kit. When I went to install my lights, I had noticed that there was 1 9005 kit and 2 9006 kits. I contacted them and they shipped a new 9005 kit out right away! Thank you so much for fixing it! Great customer service!!

17 de julio de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Vince,

Thank you for your review. We are so happy to hear that our team was able to assist you promptly. We hope you love your new lights and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

These lights (HID) are perfect

These lights (HID) are perfect for lighting up the road, without that "yellow" glow of halogens. It take a bit of work to install them, but the end result is worth it. If you have any idea of what you're doing, they're relatively easy to put in.

1 de julio de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hi Chris,

Thank you so much for your review. We are so happy to hear that you love your new HID lights. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Robert was very friendly and helpful

Robert was very friendly and helpful. Answered all my questions about HID and LED lights and what would work best for my car.

30 de junio de 2023
Opinión espontánea
Logotipo de XenonPro

Respuesta de XenonPro

Hello!

Thank you so much for your review. We hope you enjoy your new lights and look forward to serving you again soon!

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