Never got it. Ordered May 30, it was supposed to arrive June 23, it’s July 2 , still not here. I can’t even track it with the delivery number. Update: I finally got it (august 18) and it’s is gorge... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Hi! I recently purchased the Cavalli set from you that was listed as Roberto Cavalli, but the tag on the garment actually reads Just Cavalli. Since those are different lines with different values, I... Ver más
Bought a dress for my Year 12 Ball, the dress in itself is gorgeous and 100% worth its price. There was a short period where I did not receive any tracking information which I was a little worried abo... Ver más
La empresa ha respondido
If you are looking for a gorgeous, one-of-a-kind, vintage piece that drapes beautifully over any figure, then this store is definitely worth a shot! The delivery is fast and smooth (zero complications... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
About xoxofitz: At xoxofitz, we are dedicated to sourcing and restoring one-of-a-kind vintages pieces that celebrate timeless elegance. Our curated collections feature luxurious silks, vibrant hues, intricate hand embellishments, and captivating details, ensuring every piece feels unique and special. Whether you’re shopping for an unforgettable occasion or adding a statement piece to your wardrobe, xoxofitz is here to help you shine with confidence. Help: We’re committed to providing exceptional customer support. If you have any questions or need assistance, feel free to reach out to us via email at support@xoxofitz.com. We aim to assist you and will respond within 24-48 hours. Delivery: We proudly offer worldwide shipping and free UK delivery on orders over £250. All orders are processed within 2-5 working days, with estimated delivery times provided at checkout. We strive to ensure every order arrives safely and promptly, no matter where you are. At xoxofitz, your satisfaction is our priority. Your feedback inspires us to continue delivering quality designs and exceptional service. Thank you for choosing xoxofitz – we can’t wait to be part of your style journey. Each dress in our collection is vintage, thoughtfully sourced from around the world, and carefully restored by us for modern wearability.
Información de contacto
London, Reino Unido
- hello@xoxofitz.com
- xoxofitz.com
3,2
Medio
22 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Xoxofitz
Hi Klara,
Thank you so much for your nice review! We’re so glad to hear that you’re happy with your dress, fast shipping, and our team’s support. We look forward to serving you again in the future!
Take care and we hope you have a great day!
Warm regards,
The XoxoFitz Team
Absolutely beautiful dress
Absolutely beautiful dress, it's well made and looks prettier than the pictures. This has been brought for my daughters prom so will be worn in the summer. The postage was quick and communication was very good 5*
12 de diciembre de 2024
Respuesta de Xoxofitz
Hi Louise,
Thank you so much for your kind feedback! We’re very happy to hear that you love the dress and that it exceeded your expectations. We’re thrilled to know that our quick postage and communication made your experience even better.
Wishing your daughter an amazing prom, and we hope she feels beautiful in the dress! We’d love to have the opportunity to assist you again in the future for any other special occasions. Please don’t hesitate to reach out if you need anything else.
Take care and we hope you have a great day!
Warm regards,
The XoxoFitz Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.