Xpresskey Opiniones 

159
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Ver más

Valorada con 5 estrellas sobre 5

Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Ver más

Valorada con 1 estrellas sobre 5

Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Ver más

Valorada con 1 estrellas sobre 5

Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Ver más

Información sobre la empresa

Escrito por la empresa

Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(159)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service and value.

Excellent service. Everything went through easily and quickly on the website during purchase. And then I realised I had ordered the wrong version of the software I wanted. But that was not a problem - one phone call and ten minutes later the order (already paid for) was adjusted and the correct software link was winging its way to me. Outstanding service and value. First class.

10 de marzo de 2021
Valorada con 1 estrellas sobre 5

Ok got over initial frustration - got in touch with Xpressy who helped me resolve what was in effect a schoolboy error on my part 🙄

Total waste of time and money keeps asking for a password to download but does not say which one - I have several none of them work can I have my money back please ?

Love the way you provide guidelines for reviewers don't tell us what you think feel fit into our world -------

10 de marzo de 2021
Logotipo de Xpresskey

Respuesta de Xpresskey

Hello R Dunnett,

We thank you for the positive and honest review.

Our apologies if we haven't explained the installation instructions more clearly in the guidelines. We will be revising the installation instruction format for an easier read for everyone.

Kindest regards,

Abbie Baker

Valorada con 4 estrellas sobre 5

Just bought 2019 office for home…

Just bought 2019 office for home use...need to ask questions..claim response within a minute...waited 30 mins now and counting..2hrs later I’ve managed to download and all seems to be working well. They did however, eventually come in on the helpline. Always nervous times when you spend money a can’t get an acknowledgment

5 de marzo de 2021
Opinión espontánea
Logotipo de Xpresskey

Respuesta de Xpresskey

Hi Martin,

My apologies for the delay in our responses. We experienced a system downtime earlier and it rarely happens. Rest assured that we are working on your concern and we have already assigned an account specialist to assist you.

Note: Remove all versions of Microsoft Office installed on your machine before installing the retail version. Multiple versions of Office installed will cause errors and conflicts.

Cheers,

Abbie Baker
Xpresskey Customer Care & Retentions Dept.

Valorada con 5 estrellas sobre 5

MS Office 2016👍

I had a problem setting as 365 office was causing it issues.So on contacting their help line I was put on to Technical support and was done remotely. Now working fine I am happy 😁

23 de febrero de 2021

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