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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Shocking Experience from Yaga support!!!! I recently sold a jacket on Yaga. The seller collected and falsely claimed that the K-Way jacket was a fake and wants to return. I accepted and once I wante... Ver más

Valorada con 2 estrellas sobre 5

Their support structures dont work, leaving your money tied up without any recourse. A seller can not collect a return and then as a buyer you are stuck. Very disappointing

Valorada con 1 estrellas sobre 5

They don't take sellers seriously. And their faulty systems make sellers come across as "scammers" even though theres confusion from the app from both buyers and sellers which Yaga doesn't bother to i... Ver más

Valorada con 1 estrellas sobre 5

It's ridiculous that they don't update their website to have bundling enabled automatically from one seller. Where you don't have to try figure out how to bundle multiple things by yourself as a first... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(61)

24 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Frustrating first experience fraught with glitches

I was quite excited when I located yaga with an internet search - sadly my experience purchasing two items was fraught with glitches. Firstly I had to sign up with only Facebook or Google (why not just an email option?). Then I tried to pay with various credit cards but the transactions didn't go through. I sent an email to enquire what to do (why is there no local contact number?) I got a reply the next day saying that Peach Payments has a technical issue and I should pay by EFT - I don't like that option. One transaction went through successfully while the second took the money from the account but the seller said it was not completed on their end. I had to wait another day only to be told another technical glitch happened (a delay between signals apparently) and they located the payment and I must buy the item again and the funds will be in my wallet. None of this nonsense gave me any faith in this system - there is so much fraud and mistrust with online shopping this certainly didn't help. I get the feeling they are not interested and I don't like that NO HUMAN contacts the clients. We don't all want an AI shopping experience especially when we are all doing our bit to shop local and second hand.

20 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer Protection Fee is a scam

Buyer Protection Fee is a scam. Any issues have to be resolved between the buyer and seller without Yaga getting involved. I don’t see the purpose of this fee except for Yaga to make money off the buyer.

1 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyer protection fee is a money making racket

I loved using this platform until Yaga instituted their "buyer protection fee" of 5% of the item's sale price + R14.90 per item on top of the shipping fee.
On my last purchase, I added a small item that the seller listed for R2, and for which I was charged another R14.90 + 5%... pathetic!!
Rather browse Bobshop, they operate in the same way (holding onto the funds until both seller & buyer are satisfied) and delivery is cheaper, with none of this nonsense "protection fee"
Well done Yaga, your greed has alienated both buyers and sellers

15 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Three times now I have sold an item on…

Three times now I have sold an item on Yaga and received a message to follow a dodgy unsecured link to receive the funds due to a technical error. What should happen is the money should go into your Yaga wallet once the buyer receives the item. Twice I’ve had a notification that buyers have been removed for safety reasons. I’m not sure I trust this platform at all

3 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Safe and convenient

Yaga has given me a way of generating extra income from just sitting home. I think it's fantastic how I can give the clothes that no longer give me happiness new homes. Also got some new outfits myself for my Euro trip :)

2 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful, just awful

Awful! Yaga does not stick to their terms. If a buyer doesn't complete the sale yaga falls over backwards to give them more time (almost five days now, and still no completed sale) and the seller loses money. Yaga still holding funds due to me. Does this constitute fraud/theft/scam? Only saving grace is Cole in their consumer help dept, but if you don't get him then you are out of luck solving your issue.

17 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've purchased a few times on Yaga &…

I've purchased a few times on Yaga & I'm satisfied each time : I've chatted with the sellers and they're really friendly. At 1time the seller didn't send the watch I had bought and the support team did an incredible job & I was refunded. (the seller only got back to me 3weeks later)

29 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyers protection fee - a way to make money off of sellers

Yaga used to be an easy way to sell second hand items... but their new updates make this alot more difficult.

The buyers protection fee which they have implemented is 5% of whatever you are charging for an item plus an extra amount... this makes items you are wanting to sell alot more expensive for buyers and sales have gone down drastically.

Not to mention, this protection fee doesn't seem necessary, as Yaga holds the buyers money in their system until they receive their items... so being scammed is difficult.

Seems like a way to make money off of people more than anything else.

19 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

There is potential with Yaga

The platform is simple and easy to navigate but a bit clumsy to administer. It works reasonably well and seems to protect everyone involved but you have to remain vigilant.
If the add claims its leather, ask for a pic of the label or leather marking. Make sure about sizing etc. Not all traders are equally yoked with experience on international size conversions.
Make sure you have three weeks worth of cashflow to cover courier charges while you wait for your money from Yaga, this has been a painful 12 day marathon just to get rolling but then it burst into action.
If you can get through the teething issues with cashflow in the first month this could be a useful platform for you.

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% support from Yaga

100% support from Yaga - always assist and helpful as long as you don't click item received and that you are happy with it ... Yaga will be there for you!! love this amazing platform!

22 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blatant dishonesty by seller who gets away with it

Be extremely careful when buying from yaga. Their policies are not fair so make sure you read terms and conditions!! Also ask questions before buying items as there are many dishonest sellers who conveniently neglect to mention flaws/ defects. One seller sold me a bag as genuine leather, when I received it it was polyurethane! I immediately contacted Yaga and mentioned this blatant dishonesty from the seller. They emailed back and said that once you've paid you have no recourse. So the dishonest seller got away with it!! Be super careful!! You've been warned!

14 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Safest platform there is!

Such an easy, convenient, and safe platform for both, shopping and selling. Yaga has made the whole process seamless, the staff is friendly and helpful and the site is truly addictive in the best way possible :)

10 de marzo de 2023
Opinión espontánea

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