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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Poor customer service. Faulty bike and no real help to resolve. Best avoided. Buy another brand. So useless they then claim no order and give me excuses. The bikes aint too bad but they dont last... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Bike arrived with some minor scratches , keys and tools were loose in the box, had a missing front fender and front the brake disk was distorted. To be fair to the sales team sent a replacement disk t... Ver más

Valorada con 5 estrellas sobre 5

When i first got the yasyas 16 Inch fat tire bike £400,I loved it apart from the boost not powerful enough to take you uphill,but when i finally managed to unlock the speed to 20mph it is perfect,yas... Ver más

Valorada con 5 estrellas sobre 5

Purchased the little beast 14 after trawling through all the different minibikes out there and this really is next level. Build quality is excellent, needed no adjustments, only basic assembly, it's p... Ver más

La empresa ha respondido

4,0

Muy bueno

TrustScore: 4 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(34)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I just purchased E9 eBike from these…

I just purchased E9 eBike from these guys. Unbeatable price. Next day delivery. Well built. I can't stop riding it. I contacted them after to find out how to change Kph to Mph? They replied almost straight away with the solution. I can't say a bad word about the product or service. Thanks

10 de julio de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

Great value for money

We had our teething moments to start but the sales team were very helpful and replied to emails promptly.

8 de julio de 2025
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 2 estrellas sobre 5

Disappointed: Weak Lock Caused Me to Lose My Bike

I purchased a G4 bike from Yasyas. First, I should say they delivered the bike to me very quickly, and I was satisfied with that part. However, the reason I’m giving a low rating is because the lock they provided with the bike was extremely weak. Unfortunately, the day after I received the bike, it was stolen.
I had already bought a separate lock for the bike, but when I opened the packaging and saw they had included a lock, I returned the one I bought, thinking I could rely on theirs. Unfortunately, the bike was stolen later that same day.
Considering the value and quality of the bike, they should have either provided a stronger lock or no lock at all to avoid giving a false sense of security. Because of the poor quality lock they included, I ended up losing the bike and, as a student, this has cost me around £450.

2 de junio de 2025
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer

Thank you for your feedback and for acknowledging the prompt delivery of your YasYas G4 electric bike.

We are truly sorry to hear about the unfortunate incident of your bike being stolen. We fully understand how distressing and frustrating this must be—especially as a student who made a significant investment.

Please allow us to clarify: the complimentary lock included with the bike is intended as a basic deterrent and not as a primary security measure. We always recommend using a high-security D-lock or chain lock, especially in areas where bike theft is common. That said, we completely understand how receiving a lock in the package may have led you to believe it was sufficient for protection.

Your feedback is extremely valuable to us. We will review our packaging and product guidance to make sure we provide clearer communication about the lock’s intended use, so that future customers don’t face a similar misunderstanding.

Although we cannot take responsibility for theft once the bike has been delivered and handed over, we would like to offer you a discount or support on a replacement bike if you're considering purchasing another. Please contact our customer service team, and we’ll do our best to assist you further.

Once again, we truly regret your loss and thank you for taking the time to share your experience.

Warm regards,
Customer Service Team
YasYas Electric Bikes

Valorada con 5 estrellas sobre 5

Excellent prices all working properly…

Excellent prices all working properly my travel to the work is so easy 100% recommend for begginer E-bikes great packaged quite fast delivery

26 de junio de 2025
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Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

very fast delivery fantastic little…bike

very fast delivery fantastic little bike great range on full charge and effortless assisted pedaling

26 de junio de 2025
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Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 3 estrellas sobre 5

There is no speed even we paddle

There is no speed even we paddle
Rest of all ok

26 de junio de 2025
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Respuesta de Yasyas

Dear Customer,
Thank you for your review! We’d like to inform you that all our bikes are restricted to a top speed of 15 mph to comply with road-legal requirements.
However, if you intend to use the bike on private property and wish to increase the speed, please feel free to contact us — our team will be happy to assist you with the derestriction process.

Best regards,
Yasyas

Valorada con 5 estrellas sobre 5

Excellent service and very efficient in…

Excellent service and very efficient in recieving the product,also fantastic prices I would definitely recommend to anyone who’s looking for an electric bike and a bargain.

11 de junio de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

Great customer service :)

Great customer service :)
Thank you

28 de febrero de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

Absoulte love this company Best bikes…

Absoulte love this company Best bikes Best prices on time and be buying again bike os perfect flying pigeon me be getting biker one for myself but for me got to give these guys a try 100 percent topclass again thanks for making new memories for me and me family roll on summer time

18 de febrero de 2025
Opinión espontánea
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Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

Electric bike

Got electric bike delivered in days,easy to set up .looks amazing and great fun to ride.would recommend and use again.

27 de febrero de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

i boughted ebike from yas yas vry nic…

i boughted ebike from yas yas vry nic folding bike i am so happy i recomend all of u this e bike is vry good

17 de febrero de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

I did have a assist womans e bike and…

I did have a assist womans e bike and it got stolen from work, I wanted something more modern , I am so glad I picked this bike, it's fantastic and so is the price!

4 de marzo de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

Love My E-Bike!

Love My E-Bike!
Got my electric bike from Yasyas.com, and it’s been amazing! Smooth, powerful, and so much fun to ride. The team were super helpful too—highly recommend!

31 de enero de 2025
Opinión espontánea
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Valorada con 5 estrellas sobre 5

I recently purchased a YasYas electric…

I recently purchased a YasYas electric bike, and I couldn’t be happier with my decision! From the sleek design to the powerful motor, everything about this e-bike screams quality.

3 de febrero de 2025
Logotipo de Yasyas

Respuesta de Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

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