Your Next StepOpiniones 

190
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver más

Valorada con 5 estrellas sobre 5

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver más

Valorada con 5 estrellas sobre 5

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Corredor de seguros

Escrito por la empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(190)

46 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Alan made getting my first mortgage a…

Alan made getting my first mortgage a breeze from start to finish. Always at the other end of the phone to answer all my questions, however silly they may have been!
Highly recommend YNS, the service provided was flawless.

18 de diciembre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

Thanks a lot Sheona, it's been a pleasure helping you buy your first home! :)

Valorada con 5 estrellas sobre 5

I would highly highly recommend 'your…

I would highly highly recommend 'your next step' when it comes to anything to do with mortgages. Alan is incredibly friendly, deeply knowledgeable and very insightful. I was kept informed at every stage which was very important to me. He was always contactable and would respond to any communication by myself very rapidly. I would trust no one else with mortgage matters.

2 de diciembre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

Thank you very much for the wonderful feedback, it's been an absolute pleasure helping!

Valorada con 5 estrellas sobre 5

Fantastic

The service I received from Your Next Step was fantastic. Alan was always on hand to advise me about my remortgage, explain the different options available and answer any questions I had.
He was very accommodating arranging over the phone consultations at times that best suited me. His professionalism and expertise was superb.

17 de noviembre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

Many thanks for the great review and your feedback, I greatly appreciate it :)

Valorada con 5 estrellas sobre 5

Great service from Alan at Your Next Step!

Alan at Your Next Step has been AMAZING to work with! The process was smooth, hassle free and actioned with complete confidence. Alan was incredibly helpful and made me feel at ease from start to finish. The process was super quick given the changes to interest rates so the speed of action is very much appreciated! The communication we received was excellent and I never felt like even 1 (of my many) questions were silly. First class service and I will certainly be using again in the future and recommending Alan to friends and family :)

7 de octubre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

Thank you very much for the wonderful review, Stacey! It was an absolute pleasure and you know where I am if you need anything else 😁

Valorada con 5 estrellas sobre 5

Brilliant and very informative service!!

We were really nervous about dealing with our re-mortgage because of frequent news bulletins about rates increasing. We reached out to Alan at Your Next Step, who put our mind at ease, helped us to understand what was going on with the market and explained all our options. We’ve now secured a long-term fixed rate, on a better deal than we expected, and have upgraded our critical illness package onto a much better policy. We are delighted with Alan’s help and support, I would highly recommend Your Next Step for your mortgage and protection needs, 10/10

20 de octubre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

Thank you for the amazing feedback, it's been a pleasure to help you! :)

Valorada con 5 estrellas sobre 5

If only all Mortgage advisors were like Alan

Alan made renewing our mortgage so straightforward and stress free in such hectic times. He was extremely well informed about all the current products on the market. Any questions we had, Alan was there to answer promptly and efficiently. We had been dreading sorting this out and Alan made it a very, dare I say it, pleasant experience!
Myself and my partner have both agreed that Alan will be our go to guy for all things mortgages in the future.
If you decide to go with Alan at Your Next Step you will NOT be disappointed!!!

14 de octubre de 2022
Opinión espontánea
Logotipo de Your Next Step

Respuesta de Your Next Step

I love this review, Alison! Thank you very much, it was a pleasure helping you 😁

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más