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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The product was a gift and the recipient delighted. I have been a bit mean with the score as the ordering process was to say the least traumatic with wrong addresses arc. However the follow up action... Ver más

Valorada con 4 estrellas sobre 5

I had issues receiving my refund due to there being no email address etc. However, Adam has since called to apologise and to explain there has been some technical difficulties with the website develop... Ver más

Valorada con 1 estrellas sobre 5

Ordered and paid, order processed and then email to advise it had been shipped. Waited a week and tried to track the shipment it kept advising it had not been received. I contacted them by email and t... Ver más

Valorada con 5 estrellas sobre 5

Very quick delivery and arrived on time. The little cars are brightly painted and my grandson will love playing with them. How nice to have cars that are English so that he can identify with an ambul... Ver más

Información sobre la empresa

  1. Tienda de ropa infantil
  2. también en la categoría
  3. Juguetería
  4. Tienda de accesorios de moda
  5. Tienda de juguetes para niños
  6. Tienda de ropa
  7. Tienda de ropa para bebés

Escrito por la empresa

Much more than an e-commerce website for fashion, or a simple product catalogue, Zac & Lulu seeks to offer you and your family a whole world of inspiration with our carefully-curated selection of brands. Our selection ranges from the most prestigious designers - such as Balmain, Fendi and Versace- to small, up-and-coming brands. Our goal is simple: to inspire our customers by offering an exclusive shopping experience and excellent customer service with the best mixture of well-known and high-quality brands. Our product assortment consists of baby and children's clothes, shoes, toys, strollers, car seats, furniture, accessories and much more for ages 0-14.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(59)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I placed my order 26th april 2022..Was…

I placed my order 26th april 2022..Was told for a person from zac&lulu i will recive it on sunday didnt recive it in time for eid for my kids. Im a regualr customer will never ever order again from theae lot there all a full of lies the amount of lies they told me

3 de mayo de 2022
Valorada con 5 estrellas sobre 5

ZacandLulu review

I was looking to get my niece a birthday present last minute, ZacandLulu had a great selection of toys to choose from. Delivery was fast and reliable and my niece loved her ballerina mouses. Would definitely buy from them again!

3 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed a order on 9th November it is…

I placed a order on 9th November it is now the 28th November and I have still not received my order I have sent 7 messages to you and you have not replied to any of them I have rang your customer service and on one is answering phone it just rings out all the time I advise anyone not to order anything from your company

28 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Don't waste your time like I did :(

I used this website based of the reviews of others so I thought I'd leave my review and help save other people's time. Do not buy from here their customer service is absolutely disgusting I had to keep emailing them to get a response after they sent me the wrong size shoes. I then had to pay royal mail to send it back which they did not refund and I am still waiting for. I kept being told someone will get back to me , someone is looking into it bla bla bla. After telling me they will send out the correct size they turned around and said the size I ordered is now sold out. Absolute joke of a company

5 de octubre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service!

I had issues receiving my refund due to there being no email address etc. However, Adam has since called to apologise and to explain there has been some technical difficulties with the website developer (which I believe is now fixed). and processed it straight away. I’m now very happy. Thank you Adam! 🙂

28 de septiembre de 2021
Opinión espontánea

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