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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought Microsoft Office Professional 2024 and had problems with getting rid of my old Office 2019. I emailed Zak and they replied with exact and perfect details as how to get rid of the old software... Ver más

Valorada con 1 estrellas sobre 5

Hi purchased Home & Student Microsoft office 2019. Had difficulty downloading this package - got stuck on the first process to get code but finally managed to get. Followed next download but would no... Ver más

Valorada con 5 estrellas sobre 5

What a great experience buying from Zak Learning. Being from the older generation!! I struggled to get the download code to work, but a couple of emails back and forth with Kelly soon had the whole... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

850 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

FROM AN4751 INEXPERIENCED USER

As a computer novice and a silver surfer, once I had made my way thro' the Wowcher minefield I was delighted to receive an email from Zac Learning giving very clear instructions on downloading the purchaced programme. I wasn't sure I would be able to do this

I can't tell you how delighted I was with a successful download.

Thank you you so much for a very smooth journey . I now look forward to using the update.

By the way, is there a method whereby I can move all these programmes into a collective folder on the Menu list?

14 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problems with download

I had a software issue with a download and contacted Zak learning. Fabien Ricketts, sorted it all out for me, not only showing me what was slowing my computer down, but also pointing out that I was paying for products that were unecessary, saving me over £150.
Thank you Fabien for the time, attention and patience you showed me and I need to point out that you are a credit to this company. I will use this company again in the future !!

12 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a very difficult software…

I had a very difficult software download concern that I could not solve.
Fabian Rickettes went through with me step by step and spent a great deal of time solving my problem. He explained at each step what was being done and even pointed out issues that were slowing down my computer.
Problem now solved and my computer is now running faster and more smoothly

12 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can't praise Zak-learning.com enough

I can't praise Zak-learning.com enough. I was desperate for Microsoft office software and decided to look on wowcher where I found Zak-learning. I have a MacBook so have found it hard to find the appropriate package and have wasted money trying to get the correct item. That said, I thought I had found it with this website but unfortunately when I downloaded Microsoft office, it would not work and I kept getting error messages. I contacted Fabian Rickettes and wow was I blown away with his help. He not only helped me to upload the correct software but he also went the extra mile, helping me to find the correct product. I truly have found them amazing and have no problems recommending them to family and friends. Commendable. Thank you Fabian and Zak Learning.

6 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZAK Learning have made no attempts to…

ZAK Learning have made no attempts to respond to my negative review, even when they told me they would sort things out. They are lying, Cheating Grifters along with Wowcher.con whose platform they use to con people. Trustpilot states that they try to create a platform for conversation, well that hasn't happened and and I'm still out of pocket! Why are these cheating companies still allowed to operate as though they are honest reliable companies, providing a service to the public?

28 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic support for Office 360

Bought Microsoft office through Living Social. Had issues downloading it. Chatted by email to Imran and he gave me step by step guide and it worked. Extremely helpful IT Agents, would highly recommend their service. Communication A+

26 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an issue downloading a Mirooffice…

I had an issue downloading a Mirooffice product purchased through living social. I had e-mail conversations trying to solve the problem but was not successful. Fabian rang me from Zak Learning and he resolved all my issues and got me up and working. a most pleasant person. thank you Fabian I appreciate what you did for me.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased Office 365 Had difficulty…

Purchased Office 365 Had difficulty downloading etc
After phoning their support, issues solved instantly.
Could not praise enough the ability of the individual who had such a helpful and supported mannerism.
Despite my inability and lack of PC knowledge he was able to guide me though it.
I would recommend them to any body.

23 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome tech

Fabon was caring and is amazing at his skills in sorting my problem. he was kind, knowledgeable, over the top helpful in making my computer perform much more efficiently. I was impressed with the quality of workmanship I received and pleased with the service I received from this business.

22 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Technical Support Service

Bought Office 19 package and had trouble installing it. Emailed Zak Learning and within 30 minutes I received a step by step email to resolve the issue. For someone like me that's not very tech savvy, this was so helpful!

22 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problems solved :-)

I was having major frustrations linked to activating a product I had purchased - after a number of emails back and forth I was offered a remote session by Fabian from the support team. I am beyond happy and appreciative of the level of support I received from him which was above and beyond and fully sorted out the problems I was having. Many thanks and very much appreciated :-)

15 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Office 21 purchase - ,1st Class Support and product

Bought the Office 21 package at a super low price and was somewhat sceptical of the support I would get if things went wrong. Had a minor but difficult issue to resolve which turned out to be my end. Got great support, when emails got the product activated, there was a small issue which was then resolved by a phone call and remote login. I got the type of support you expect when you pay 10x the orice I did for the software. Highly recommend these guys. Thanks Imran.

14 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very polite, patience. I got a call from Zak after I called the office before opening hours. Spoke to a nice lady who was not sure about the installation of software I bought for Mac. Was offered another call back the same day, I asked for ax call back next day, which they did. When I got a bit flustered, the gentlemen from Zak showed a lot of patience. Everything got sorted. I highly recommend this company.

6 de junio de 2023
Opinión espontánea

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