Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... Ver más

Valorada con 5 estrellas sobre 5

Amazing service, and their after customer service is fantastic. Could not get the medicine from 4 pharmacies and they went the extra mile to call and find out which pharmacy had it available. I re... Ver más

Valorada con 5 estrellas sobre 5

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Contro has proven to be the most efficient and reliable go-to sexual health care provider for me. I signed up, got a consultation on the same day and had my medication delivered to me the next day. I... Ver más

La empresa ha respondido


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Not so great experience.

1. I paid R150 and assumed that it covers my birth control too but that was only the consultation fee.
2. The delivery? I didn’t even receive an SMS that my order was dispatched. The driver ended up leaving with my package because I wasn’t at home. And your courier drivers are rude. Specifically from Courierit

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and prompt service

I normally hate telephonic communication, but this was quick and easy with a friendly doctor. I wish I could do all my medications through them, had an unpleasant experience with a 15 minute doctor at one of the large practices recently. The follow up prescription arrived promptly too.

17 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Friendly and Helpful

The doctor was very friendly and helpful. The whole process was very easy and I got my meds in less than a week.

13 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service and Trustworthy People!

This is really a good service to the public!, no fuss, do your consultation and get your meds. I have been using the service for almost a year and all is good. Trustworthy people and good service! No issues. Well done to whoever thought of this.

10 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Called your support centre about my…

Called your support centre about my order. Confirmed they will call me back....

15 de noviembre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Hi Dawie,

We don't have a call centre? Please email support@contro.co.za and we will be happy to assist you further.

Valorada con 5 estrellas sobre 5

Contro is the best..

Contro is the best... Fast & Efficient service ... I would recommend them to any men or women.

28 de octubre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you so much for such a kind review! We are thrilled to know that you enjoyed your experience using our platform!

Valorada con 5 estrellas sobre 5

Great alternative

Service worked great. My doctor was right on time and emailed me with a script after the consultation. Much more cost effective than going to the Dr down the road and I will use this service again.

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would use it again

I was able to speak to a doctor on the phone which is I didn't have to que for consultation and I received my answer to what is bothering me

11 de octubre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you so much for the 5 stars! Our aim is to make your life easier!

Valorada con 5 estrellas sobre 5

Happy customer

The service and delivery were both seamless, professional and simple.

4 de octubre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

We are so happy to know you had a good experience with us! Thanks so much for the review!

Valorada con 1 estrellas sobre 5

My appointment withthe doctor was okay…

My appointment withthe doctor was okay but it took over a week for my pills to be delivered, which i wasn't told beforehand.

27 de septiembre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Hi Dawn,

Thank you for your feedback, and we're sorry to hear about the delay with your initial delivery. After investigating, we found that the pharmacy needed to source your prescribed medication from Gauteng and have it sent to the Western Cape for delivery.

We can confirm that your order was dispatched on the evening of the 2nd and delivered on the 7th. 4 Business Days. Unfortunately, the delay was due to the weekend, when no deliveries could be made. We apologize for the inconvenience and will work to ensure your next delivery goes smoothly.

Valorada con 1 estrellas sobre 5

Please read the website carefully

Had a very negative experience where the doctor wasn't able to assist and the support staff refused to give a a refund even after the doctor confirmed they would reimburse me.
Would not recommend Contro.

25 de septiembre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you for your feedback, Mariska. We're sorry to hear that our partner doctors were unable to assist you during your consultation. Please note that our partner doctors are independent licensed professionals who prioritize your safety above all else.

Unfortunately, we were unable to provide a refund because the service fee you paid covers the doctor's assessment, consultation, and diagnosis. While we strive to offer the best care possible, we cannot guarantee that treatment will always be deemed necessary or safe, just as is the case with traditional GPs.

Valorada con 5 estrellas sobre 5

Would definitely recommend 😊

My consultation was easy, quick and straightforward. Dr. Melanie was very helpful and kind, and the delivery of my medication was very quick too! Would definitely recommend 😊

27 de septiembre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you so much for the 5 stars! We are so thrilled to know you had a great experience with us!

Valorada con 5 estrellas sobre 5

Good service

Good service

2 de octubre de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you Tiago, glad you enjoyed using our service.

Valorada con 5 estrellas sobre 5

Quick and effective!!

The online appointment was a call from a doctor. It was a 15min call and I received my pills the next day! So effective will use them again!

1 de agosto de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Thank you so much for the 5 stars Mieke! We are thrilled to know that your experience was seamless and that you enjoyed our services.

Valorada con 5 estrellas sobre 5

Efficient, professional, helpful

Efficient, affordable, helpful, professional!

I made my appointment at 2 in the morning because that is when I realised I needed to consult a doctor. I had my appointment at 10:00 that same morning. I didn't have to drive, wait in a waiting room with other sick people and then drive back. A process that usually takes an hour took me 10 minutes. And then my medication was delivered so no stress of having to wait in line at a pharmacy.

I was reminded of my consultation and had the option of a phone call or Google video call - as a person with anxiety this choice was so helpful. The doctor was professional.

Thank you!

6 de agosto de 2024
Opinión espontánea
Logotipo de Zapmed

Respuesta de Zapmed

Hi Marissa! Wow, we are so thrilled to know that you had such a great experience using our platform. Our entire goal is to make your life easier and we are so happy to know that we did! Thanks so much for the great review!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más