Zapmed Opiniones 

377
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent, friendly and speedy customer service. Jess managed to help me in less that 2 hours to assist with something that could take several days. Very happy with Zapmed.

Valorada con 5 estrellas sobre 5

An absolute lifesaver! The entire process from the quick online questionnaire to the virtual GP consult and delivery was fast, discreet, and incredibly convenient. Their team has quick response times... Ver más

Valorada con 5 estrellas sobre 5

I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... Ver más

Valorada con 5 estrellas sobre 5

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... Ver más

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4,5

Excelente

TrustScore: 4.5 sobre 5

377 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(377)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Truly an amazing, affordable service

Truly an amazing, affordable service!I had my first telephonic consult with the lovely and kind Dr Mouton at 17:45, and by 17:53 my prescription was in my inbox. It was convenient that I didn’t have to go through the admin of having to going to a doctor’s office and be charged an exorbitant consult fee of R600+

Would 10000% recommend to anyone

13 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Getting a timeous appointment was easy. The consult was informative and the doctor was great about diagnosis and prescribed medication that worked well. She also talked me through other issues to watch out for.

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Discreet

Was worried about my prescription being read every step towards my destination on arrival it was nicely and securely packaged

2 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic, efficient service and saves you trips to the GP. They keep expanding their service offerings and I can highly recommend them for female and male health any day.
Great service and spotting a gap in the market. Thank you!!

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient & Amazing Customer Service

Using Contro is a seamless subscription service. I wish I started using it sooner. Dr Mouton is super...she even called me when I couldn't connect to the video call. And
I received my medication the very next day. You won't be sorry.

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Its not a scam.

Its not a scam.

They connected me with a real doctor and the prescription wasn't rejected by the pharmacists. I opted to get my prescription emailed to me because UTIs are such time sensitive issues, so I had my medicine same day.

Great experience.

22 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great advice and service

Very patient centric, professional advice. Would do it again.

14 de febrero de 2024
Opinión espontánea
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Respuesta de Zapmed

Hey Oliver! So pleased to hear that you are happy with our service. Thanks for the great review!

Valorada con 5 estrellas sobre 5

High Praise!

High Praise!

Hi There,

I’m totally impressed with your service thank you!

From searching on Google at 2:00 am last night looking for a solution for my issue - I can across your website!

I filled in my details and voila I had a welcome email, appointment confirmation and sms reminder - all without having to leave my home!

To top it all off I was contacted directly by Dr.Steenkamp who listened to me and heard me and treated me with professional kindness, dignity and respect and absolutely NO judgment traceable at all.

My script arrived in my inbox as we concluded the conversation!

Simply outstanding

I am SO grateful, THANK YOU!

Tanya Walford

13 de febrero de 2024
Opinión espontánea
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Respuesta de Zapmed

Hey Tanya! Thank you so much for the 5 stars! We are so happy to know you had such a great time with us!

Valorada con 5 estrellas sobre 5

Check it out.

Loved that they had a option between a normal call & a video call.
The consultation was quick & simple.
Consultant was very well informed and friendly.
Delivery arrived super fast...best part of the expierence.
Driver made sure I got my package...100 out of 10.

29 de enero de 2024
Opinión espontánea
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Respuesta de Zapmed

Otaghyn! Thank you so much for such a great review! We are so glad your experience with us was a 100/10!

Valorada con 4 estrellas sobre 5

Seemless Process

Absolutely everything was seemless. The process was really quick and received my meds in 3 days. I finally found a solution for the dilemma of not being able to get my meds and would definitely recommend Contro to everyone.

30 de enero de 2024
Opinión espontánea
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Respuesta de Zapmed

Hey Dominique, so happy that you had such a great experience with us and that you would recommend us to everyone! Thank you!

Valorada con 4 estrellas sobre 5

I am happy with the service

I am happy with the service, I just feel pushed to have funds in my account for my next prescriptions and it won't always be the case ,can't we debit or let it a stop order for every month on the 25th it woukd make me stress free but otherwise I'm happy

6 de diciembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Dissapointed by their partners

Dissapointed by the service. Theoretically the service a great idea, I received great service from their team of doctors and agents but unfortunately their fulfillment courier and pharmacy partners are a let down I haven't recieved my meds for an order placed 10 days ago

24 de noviembre de 2023
Opinión espontánea
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Respuesta de Zapmed

Hi David,

Thank you for your feedback! As you mentioned, the couriers are unfortunately third parties to us and we don’t have direct contact with them, however, the couriers always attempt delivery within the given time of 1-3 business days. On closer look, it seems that the drivers struggled to reach you on all delivery attempts after your order was dispatched and as a result, were not successful in their delivery attempts. However, once your address and contact details were re-confirmed and your delivery was re-actioned for further delivery attempts, your order was then successful on the following attempt.

We will continue to ensure all orders are processed and delivered within the given time frame and hope to assist you again in the future where we can ensure continued successful deliveries as well.

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