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Zencrafthouse Opiniones 189

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TrustScore: 4.5 sobre 5

4,5

Tienda de salud y belleza
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.

Valorada con 5 estrellas sobre 5

So far, I’m satisfied with the overall experience. The products look nice, the service has been decent, and I’ve already mentioned the brand to a few people around me.

Valorada con 3 estrellas sobre 5

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything I’ve ordered so far has been really nice, from the jewelry to other pieces. There’s a good variety and the quality has been consistent. Service has also been reliable.

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Customer service was very easy to work with

Sending the box back didn’t know I was going to be charged 45.00 a month for the next one. I just wanted to try it to see if it works. Cannot afford this a month. Called customer service and was able to resolved the issue Cxl the box and very happy with the service. Go ahead and order it and get your spirits up

30 de diciembre de 2025
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Respuesta de Zencrafthouse

Thank you so much for your feedback. We're so glad to hear you're happy with our service. Blessings and light.

Valorada con 5 estrellas sobre 5

First box response... YAY!

This was my first box and it was literally wonderful for an introduction to what lies ahead. If the boxes remain as good or better than this one I will def keep the 5 star rating. I have been with mindful souls boxes for over a year, and have been not so happy after month 6 or 7... But I have faith that the feeling I had when I opened my box yesterday will be there every time! TY so much for being there for people that need the internal change!!! Love and light!!!

31 de diciembre de 2025
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Respuesta de Zencrafthouse

Thank you so much for this wonderful review. We look forward to sending you more delightful healing items in your next boxes. And don't hesitate to reach out to us if there's anything we can do to help you in the future!💖

Valorada con 1 estrellas sobre 5

Being forced to continue receiving for…

Being forced to continue receiving for 24 months is outrageous and wrong. You can’t even pause the subscription or cancel until after 24 months. If I knew this I never would have have signed up.There are much better services out there that are less expensive and don’t hold you to them for 2 years.

26 de diciembre de 2025
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Respuesta de Zencrafthouse

Hi, thank you for leaving your feedback. Your monthly subscription can be cancelled at any time. The long commitment you saw must be due to a mistake during the account setup. Please feel free to reach out to us at support@zencrafthouse.com so we can help you with your account issue.

Valorada con 1 estrellas sobre 5

I ordered the first box and then…

I ordered the first box and then canceled. It sent me a second box. When I looked at my account it said it was canceled. Yet I still got charged $43??? No one is answering the phone so I guess I’m going to dispute it with my credit card company. So scammy.

6 de diciembre de 2025
Opinión espontánea
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Respuesta de Zencrafthouse

Hi Nancy, thank you for contacting us. We've tried to reach you a couple of times via email and phone, but we haven't received your response. As we mentioned, no one answered the phone because you called us on the weekend during our off-hours. I also checked and saw that we never got a record that you cancelled your subscription. That was why when I checked, your account was still active. Anyway, we've cancelled it for you now, so rest assured you won't be charged in the future. Thanks again, and please reach out to us in the future if you need further help.

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