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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Being realistic it gives you all the right tools and so many options, for the targeted area in the kit! It even tells you the different waxes you should use on your skin. I will say the kit should hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I like their product and their customer service was good, I just wish their coupon reward for reviews wasn't blocked behind a picture requirement.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The wax itself is absolutely wonderful! It works a charm and isnt super messy or annoying to work with. The wax pot is also super nice and works great. My only complaint was the very long shipping wai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be or... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Best Thing 2 Happen

Being realistic it gives you all the right tools and so many options, for the targeted area in the kit! It even tells you the different waxes you should use on your skin. I will say the kit should have all three different waxes instead of the same wax in a single kit so you can dip your toe. But it’s all beginner friendly and even to me who wants to get into beauty school lol! Loving itttt!!!

24 de marzo de 2026
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Respuesta de Jelly Wax

Ahh this made us so happy to read, thank you so much for sharing this!

We love that you noticed how the kit guides you on which wax to use for each area, that was something we really wanted to make beginner-friendly!

Thank you again!!

Valorada con 5 estrellas sobre 5

Easy to use!

Great experience all around.

25 de marzo de 2026
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Respuesta de Jelly Wax

So happy to hear that! Thanks for sharing!

Valorada con 5 estrellas sobre 5

Great stuff, but requires picture for review reward

I like their product and their customer service was good, I just wish their coupon reward for reviews wasn't blocked behind a picture requirement.

25 de marzo de 2026
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Respuesta de Jelly Wax

We’re really glad you like the product and had a good experience with our customer service.

We also appreciate your note about the review reward requirement, we’ll take it into consideration as we continue improving the program. Thanks again for sharing!

Valorada con 5 estrellas sobre 5

Awesome wax

The shipping is quick. The fragrance of the wax is lovely. It melts nicely, goes on easily and removes even tiny hairs!

23 de febrero de 2026
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Respuesta de Jelly Wax

Thank you so much! We’re so glad you loved the quick shipping, the scent, and how well the wax melts and grabs even the tiniest hairs. We appreciate you sharing your experience!

Valorada con 5 estrellas sobre 5

Worth It!

Before I ever bought JellyWax, I had quite a few questions, and every time I’ve commented under any of their videos, the responses I got were very helpful and so friendly!! So, after a few back and forth comments, I took the plunge and purchased a kit, and let me tell you how much I really enjoyed it!!

It took a little time for me to figure out the temperature and consistency, but once I did, I was very impressed with how gentle it is on my skin but still gripping hairs. Even after purchasing, I still had more questions and have had the same wonderfully informative, helpful, and friendly responses.

The wax itself is just pretty to look at once it’s all melted (please try mixing some of the colors! It’s fun!) and has a nice scent to it too! The silicone pot makes it super easy to clean up any leftover wax, and the whipped sugar scrub is so lovely on my skin as well!

I highly recommend this company and their products. You won’t be disappointed!!

26 de febrero de 2026
Opinión espontánea
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Respuesta de Jelly Wax

This means so much to us, thank you!! We’re so glad our team was able to answer your questions and make you feel confident before and after purchasing. That friendly, helpful support is something we take pride of!

We love that you’re having fun mixing the colors (it really is so satisfying!)! The silicone pot makes everything so easier! Thank you again!!

Valorada con 5 estrellas sobre 5

The BEST waxing experience ever!

I tried Jelly Wax around 2 years ago for the first time. Unlike many other waxing brands/techniques that i’ve tried, Jelly Wax is easy to use, reliable, and superrr gentle which is a game changer for people with sensitive skin/severe allergies like myself. 10/10. Jelly Wax will forever have my business!

26 de enero de 2026
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Respuesta de Jelly Wax

This truly means so much to us! We’re honored you’ve trusted Jelly Wax for the past two years! Thank you for the 10/10 and for being such a loyal part of the Jelly Wax fam!

Valorada con 5 estrellas sobre 5

good for newbies

Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be ordering more wax from Jelly Wax! Also, the warmer pot is great, the silicone pot is great, and the scent of the wax is not awful like some can be.

24 de noviembre de 2025
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Respuesta de Jelly Wax

Thank you for sharing! We totally agree, waxing isn’t completely painless, but we’re glad Jelly Wax made it less painful while still effective. There's a bit of a learning curve and we're sure you'll get your technique sooner than later!

Valorada con 2 estrellas sobre 5

The wax warmer doesn't stay on

I originally ordered a beginner set back in August and honestly had a nice first experience using this wax. However every wax after the first the warmer would shut itself off after increasingly shorter amounts of time. The original wax warmer i received will now shut off after 1 minuet which is not nearly enough time for my wax to melt. I emailed customer service about this problem and they sent me a replacement wax warmer. I just plugged in the new one and it immediately shut off after 1 minuet. I've tried multiple different outlets and this happens no matter which one I use which leaves me to believe the warmer itself is the problem. I'm really sad about this whole mess because the wax itself is actually really great and works well but if I cant melt it enough to use then what's the point?

28 de octubre de 2025
Valorada con 3 estrellas sobre 5

Doesn’t work for very course hair.

I know this product is designed for a variety of hair types. But this did not work for my very course hair on my legs and armpits. I did all the things i was supposed before waxing, exfoliating a day before and watched all the videos. But my skin got so irritated so fast.

23 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much for your honest feedback! We sent you an email, hopefully, we can troubleshoot together!

Valorada con 5 estrellas sobre 5

I have been using Jelly Wax for about…

I have been using Jelly Wax for about two years now and I have even gotten my mom and sister into it as well! All three of us suffer with crazy chin and lip hair and Jelly Wax is one of the only waxes that really gets it off. ON TOP OF THIS-- It is extremely gentle! I use the Arctic Candy beads and I rarely ever tear chunks of my skin off (something that would happen to me all the time using wax strips). This wax is perfect and a staple in my household. If you are debating buying it-- JUST DO IT.

23 de octubre de 2025
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Respuesta de Jelly Wax

Oh wow, thanks so much for sharing! It means the world to us that you’ve been using Jelly Wax for two years, and that your mom and sister love it too! Thank you for your support!!

Valorada con 5 estrellas sobre 5

Amazing.

I wish we could choose the wax in the starter kit. I love everything but I hate the rose scented wax. I have PCOS this has been amazing so far.

20 de octubre de 2025
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Respuesta de Jelly Wax

Thank you for sharing! We totally understand wanting to choose your own wax scent, that’s great feedback, and it’s something we’re looking into for the future! If you ever want to explore other scents or formulas, we’re happy to help you find your perfect match!

Valorada con 5 estrellas sobre 5

Amazing product

Amazing product, and wonderful customer service!

21 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much!! We’re thrilled you love the product and had a great experience with our customer service! We're always here for you!

Valorada con 5 estrellas sobre 5

I’ve been using Jelly Wax for a couple…

I’ve been using Jelly Wax for a couple years now, and I refuse to go back to shaving. It’s so easy to use and great quality. I recently received some of their new post wax gel and I love it! Highly recommend. ☺️

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Jelly Wax

Thank you so much for sticking with us all these years! We’re thrilled you’re loving the new post-wax gel!

Valorada con 5 estrellas sobre 5

Very helpful!

Had a small hiccup with my order and the team was very helpful and made sure that I got everything that I paid for, including the free gift. I have used the product twice already and I can say that, as a woman with facial hair from PCOS, it's a total game changer!

14 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much for sharing your experience! We’re really glad our team was able to sort things out and ensure you received everything!

It makes us so happy to hear that the product has been a game changer for you!

Valorada con 5 estrellas sobre 5

Very honest company

Very honest company! Everything they say in the ads are true.
Good reliable product, I signed up for the refill subscription.

8 de octubre de 2025
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Respuesta de Jelly Wax

Thank you so much for your kind words! We’re truly happy to hear that you’ve had a great experience and that our product delivered exactly as promised!

Valorada con 5 estrellas sobre 5

Everything arrived quickly and in…

Everything arrived quickly and in perfect condition! I have enjoyed everything I get from jelly wax, and this last package was great. Not only is the wax the best I have used, but the skincare and scrubs are amazing. I am very sensitive, so having gentle skin care that is not irritating is a must and the jelly wax products are perfect. I also don't know how they do it, but the scent of the scrubs smells AMAZING and stays on me the whole next day. As someone who has tried every other hair removal and at home waxing out there, Jelly Wax is unbeatable. AMAZING RESULTS EVERY TIME!

26 de septiembre de 2025
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Respuesta de Jelly Wax

Thank you so much for this amazing review! We’re thrilled to hear your package arrived safely and that you’re loving the wax, skincare, and scrubs.

Valorada con 5 estrellas sobre 5

Good product great customer care

The package came quick and although I struggled for whatever reason with glitches stating certain items couldn’t ship to DC. When I finally got the order through I forgot to click for the qualifying free item. I reached out to customer service and they hooked me up.
My daughter is happy with the product.

3 de octubre de 2025
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Respuesta de Jelly Wax

Hi Timothy! We’re glad to hear your package arrived quickly, and we’re sorry about the glitches during checkout!

Valorada con 5 estrellas sobre 5

It’s a Christmas gift for my…

It’s a Christmas gift for my granddaughter and it’s what she wanted

24 de septiembre de 2025
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Respuesta de Jelly Wax

Thank you so much for your review! How thoughtful of you, we hope your granddaughter loves the Jelly Wax!

Valorada con 5 estrellas sobre 5

2025 Wax Warmer Review

The product arrived incredibly fast and I was very very happy with the quality. I did a lot of research before making this decision to purchase a hard wax warmer and Jelly Wax constantly was recommended. Most of the reviews mentioned the temperature dial as a negative or neutral factor--I did not find that to be true at all. The dial felt secure and responsive.
I have very sensitive skin and found the wax to be nonirritating. It took a bit of trial and error to figure out which wax worked best for my hair type and being able to make my own bundle without commiting to a monthly subscription was the best for me. The scent was not unpleasant and very mild.
I would recommend this product to those who are on the fence.

25 de agosto de 2025
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Respuesta de Jelly Wax

Thank you so much for sharing your experience! We’re thrilled to hear everything arrived quickly and that both the warmer and wax worked well for your sensitive skin. We appreciate your recommendation and are glad the customizable bundle was a perfect fit!

Valorada con 1 estrellas sobre 5

going back to razors

This was the only wax I've ever used and honestly will probably be the last just because of how bad my experience was. My armpits started literally bleeding and it was so patchy on my legs. Definitely going back to the razor.

6 de septiembre de 2025
Opinión espontánea
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Respuesta de Jelly Wax

Hi Sky! We sent you an email! We hope we can make things right for you!

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