My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.
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Consulta las opiniones de los clientes
So far, I’m satisfied with the overall experience. The products look nice, the service has been decent, and I’ve already mentioned the brand to a few people around me.
After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Ver más
La empresa ha respondido
Everything I’ve ordered so far has been really nice, from the jewelry to other pieces. There’s a good variety and the quality has been consistent. Service has also been reliable.
Información sobre la empresa
Escrito por la empresa
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Información de contacto
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, Estados Unidos
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
4,5
Excelente
189 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Too hard to cancel my account
Too hard to cancel my account, phone number for contact says wrong number.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Zencrafthouse
Hello, I saw that your subscription has been canceled already. Please contact our Customer Service via email or our website if we can assist you with anything. Thank you
I have to admit that I was skeptical
I have to admit that I was skeptical, but after I got my purchase an began using them I was amazed with the difference. I have a sprained wrist that I have issues with, when I started wearing the bracelets I noticed a big difference, when I wear them I don't have to wear my brace as often if at all. I look forward to receiving my future items!!
20 de agosto de 2024
The item is too small for my wrist
The item is too small for my wrist. Better info would have let me know in advance.
19 de agosto de 2024
Respuesta de Zencrafthouse
We provide the length information in the product description - it's 7". We may assist you in custom making it in the next large size for you. Please contact our Customer Service.
Question if the beads are real gems
Question if the beads are real gems; clasps are difficult to manipulate [especially for those w/hand problems]; anklet broke right away. Disappointed ;o(
20 de julio de 2024
Respuesta de Zencrafthouse
We guarantee that all the jewelry items you ordered are crafted using real, natural crystals. In the current marketplace, it is our mission to bring to our customers jewelry products with healing and grounding properties. We will definitely see if we can offer another option, replacing the clasp with something else that's more convenient. We will send you a replacement for the broken anklet. Feel free to contact our Customer Service if we can assist you further.
I received my second item
I received my second item in the program, a bracelet. It came very quickly and the quality is very good. Each item I have received has come with an information sheet about the item which is vey informative and helpful. I feel that Zencrafthouse is a very good company and all the items I have received has been very good quality.
19 de julio de 2024
Beauty and healing
The Beautiful bracelets I received from Zencraft house instantly became my go to choice for daily wearing. I especially love the copper one for its beauty and healing properties.
20 de junio de 2024
Good quality
I Really am enjoying my item. It is a little reminder of when I had to send my little doggie over the rainbow.
20 de junio de 2024
Loved the products but shipping is out…
Loved the products but shipping is out rageous had to cancel mo
18 de junio de 2024
Respuesta de Zencrafthouse
Hello Robin. I checked and saw that both of your orders were delivered within 5 days. May I know what the issue is?
The products were nice
The products were nice. Packed with bubble wrap & received on time too.
21 de mayo de 2024
Loved the bracelets I purchased.
Loved the bracelets I purchased.
I originally bought a size too large but the Customer Service I got was amazing. I received the smaller size which is perfect.
20 de mayo de 2024
HI I only wanted the first order I…
HI I only wanted the first order I placed. I have been unable to stop the subscription. I am almost 80 .I do not want beads so often.
19 de abril de 2024
Respuesta de Zencrafthouse
Hi Judy, I can assist you in canceling the subscription, as well as any other matters. Please contact us via our website. Your subscription has been canceled now.
Just How the bracelets helped with…BRACELETS
Just How the bracelets helped with anxiety and sleep just like you said
19 de abril de 2024
No item, no service
I have not received my order and it has been over 2 weeks. I contacted customer service and get on response.
20 de marzo de 2024
Respuesta de Zencrafthouse
I am sorry for the delay. Probably your order is lost somewhere in the USPS system. We will send you a replacement right away. You can check your email for my reply on April 02. Thank you
I ordered the product
I ordered the product, was kept in the loop about the delivery and it was delivered on time and in a timely manner. That's all you can hope for.
20 de marzo de 2024
It's PLASTIC
I purchased a bracelet that is supposed to be pure opal. I was so excited when it arrived today but upon opening the package and inspecting the bracelet, it's definitely NOT opal or any other crystal, it's plastic! So totally disappointed! How can they advertise falsely like that? I've contacted the company asking for a FULL refund and will update here accordingly.
20 de marzo de 2024
Opinión espontánea
Respuesta de Zencrafthouse
Hi Emma, I am sorry for this confusion. This bracelet is made of Opalite - a man-made crystal, but definitely not plastic. Although the crystal is not made by nature, it still holds healing properties and spiritual meanings that support positive, new beginnings and manifestations.. If you want to return it for a refund, please contact us via our website and we will assist you.
It was all good
18 de febrero de 2024
You did a bracelet I have been waiting to find!
You did a good job showing exactly what the product look like. Delivery was good. I would have liked a better description of what it was made of and how tolerant of water it is
18 de febrero de 2024
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