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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I did a lot of research before choosing an extension supplier, and I’ve now been using Zen Luxury Extensions for 6 years. The quality has been consistently brilliant, my ladies genuinely love the hair... Ver más

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently changed over to zen. I had previously been using another well established extension supplier for my salon but had been unhappy with the service and hair. I am So glad I did, the hair is amazi... Ver más

Valorada con 1 estrellas sobre 5

Matted hair after 2nd maintenance. Beautiful to start, lasted just 6 weeks before began to mat. Used ALL recommended products, cared for extensively. Customer after care doesn't exist. Few replies bac... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de extensiones de cabello
  2. también en la categoría
  3. Mayorista
  4. Mayorista de productos de belleza
  5. Proveedor de productos de belleza
  6. Tienda de productos capilares

Escrito por la empresa

Zen Hair welcomes you to an exquisite range of luxury hair extensions presented to you by our world famous hair manufacturer. Established over 35 years as the leading experts in the industry, we have gained a solid reputation for delivering on our promise. Choose from 3 ranges of 100% Virgin Remy hair to suit every need and budget!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(69)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor quality

Was talked into these hair extensions by a hairdresser, wish I hadn’t have been, very poor quality. I won’t purchase again. They’re very fine ,Had them a week and after one wash they look dry and matted. Not convinced they’re human hair.

13 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The only hair I’d ever wear

The only hair I’d ever wear. After years of other brands, Zen shines far above the rest. Silky thick root to end hair that lasts me well over 18 months. Run don’t walk girls!xxx

28 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

I’ve been using zen for quite a few years now and I love the hair quality and it lasts well if looked after. I can’t imagine changing. They are always moving forward with the industry

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistently Brilliant

I did a lot of research before choosing an extension supplier, and I’ve now been using Zen Luxury Extensions for 6 years. The quality has been consistently brilliant, my ladies genuinely love the hair, and I’ve never felt the need to look elsewhere. Their customer service has always been fantastic, and delivery is super quick whenever I place an order. No regrets at all. I’d happily recommend them

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality 👌🏽

From the ordering to the delivery was smooth and quick. The packaging is lovely and keeps everything nice and safe.
The hair feels and is great quality ❤️

30 de abril de 2026
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hey Claire! Thank you so much for your review and thank you for choosing Zen <3

Valorada con 5 estrellas sobre 5

Returning client of zen hair

Returning client of zen hair! Love their luxury + series and also have used their clip ins when I was taking a break from my tape extensions. 100% real human hair and also London based. Will highly recommend!

27 de abril de 2026
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hey Rachel, Thank you for your message and we are glad you love our serene collection!

Valorada con 5 estrellas sobre 5

Excellent quality and customer service

Excellent quality and customer service

We’ve been using Zen Hair extensions in our salon for many years now, and the quality has always been consistently excellent. The hair itself is beautiful to work with and our clients are always really happy with the results and longevity.

Everything is always packaged so well when orders arrive, which makes such a difference when you’re running a busy salon and need things organised and ready to go.

Their customer service is also fantastic. After our salon was unfortunately affected by flooding last November, we lost a lot of stock and needed copies of invoices for insurance purposes. The Zen Hair team sent everything through incredibly quickly, which made a stressful situation much easier to manage.

They also kindly included a few extra marketing materials and little extras in my last order, which was a really thoughtful touch.

Overall, a brilliant company to work with and a brand we’re always happy to recommend to our clients.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful hair great price

Beautiful hair great price , quick delivery

11 de febrero de 2026
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi There,

Thank you for you review. We are super happy that you love the hair and that our couriers delivered in a quick manner!

- The Zen Team 🤎

Valorada con 5 estrellas sobre 5

Super fast delivery with updates every…

Super fast delivery with updates every step of the way. The hair is absolutely unreal and I cant wait to use it on my clients x

27 de enero de 2026
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi Hayley,

Thank you so much for your fantastic review! We’re so happy to hear that our team, delivery, and extension quality continue to impress. It truly means a lot to know you love working with our products.

Valorada con 1 estrellas sobre 5

تجربة سيئة جداً.

تجربة سيئة جداً.
اخترت اللون بناءً على استشارة موظفتهم، وتأكدت منها قبل الطلب. لما وصلني البكيج كان مغلف وما في مجال أشوف اللون قبل الاستلام. بعد الفتح تبيّن إنو اللون أغمق بكثير من شعري.

رفضوا أي استبدال أو حل رغم إنو الخطأ من الاستشارة. خدمة غير مهنية، فقدت الثقة، وما رح أطلب منهم مرة تانية ولا أنصح أي شخص بالشراء منهم

19 de diciembre de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi Sura,

You will need to contact Zen Hair Dubai by email at info@zenhairshop.com we are Zen Hair UK. Zen Hair Dubai will be able to assist you best.

Thank you.

Valorada con 2 estrellas sobre 5

Disappointed with the Quality

Disappointed with the Quality
I purchased these keratin hair extensions one month ago, and unfortunately the quality was very disappointing. After only three weeks, the hair became tangled and difficult to brush, which is unacceptable for the price I paid.Another major issue was the reaction to heat. Even though I used a proper heat protectant spray, the extensions started to smell like plastic as soon as I applied heat. This made me feel that the hair was not real or of the quality advertised.
I initially thought I might have been unlucky with my first order, so I decided to reorder the extensions hoping the second set would be better. I spent £360 in total, and so far I do not feel that the product matches its value.
I truly hope the next set has better quality, but based on my experience so far, I am not satisfied.

20 de agosto de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our hair extensions. We understand how disappointing it can be when a product doesn’t meet your expectations, especially after investing your time and money.

We’d appreciate the chance to make this right and better understand what may have happened. If you’re open to it, please reach out to our customer support team at info@zenhair.co (just .co) with your order details and any photos you can provide. We’ll be happy to look into this further and work toward a resolution.

Thank you again for your feedback.

Warm regards,
Zen Hair

Valorada con 5 estrellas sobre 5

These are my second lot of tape…

These are my second lot of tape extensions from Zen and I am extremely happy with them and can't wait to get them fitted. My first lot lasted for 3 refits and the quality and price are excellent. Also next day delivery!

13 de noviembre de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi there,

Thank you so much for your lovely review! We’re thrilled you came back for a second set and that your first lasted so beautifully through three refits. It means the world to hear you’re happy with the quality, price, and speedy delivery.

We can’t wait for you to enjoy your new tapes just as much! 💛

— The Zen Team

Valorada con 5 estrellas sobre 5

Fantastic supplier

Fantastic supplier, always on hand to help. Super fast delivery, exceptional quality hair extensions. Love working with their products

12 de noviembre de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi there,

Thank you so much for your fantastic review! We’re so happy to hear that our team, delivery, and extension quality continue to impress. It truly means a lot to know you love working with our products.

We appreciate you! 💛
— The Zen Team

Valorada con 5 estrellas sobre 5

Bought the luxury series tapes last…

Bought the luxury series tapes last December and they’re still going strong so really pleased, worth every penny!

11 de noviembre de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

Hi there,

Thank you so much for your lovely review! We’re delighted to hear your Luxury Series tapes from December are still going strong — that’s exactly what we love to hear. So glad you feel they’re worth every penny!

We appreciate you 💛
— The Zen Team

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully. Delivery is super quick (always next day!) and the packaging is gorgeous. Highly recommend!

6 de noviembre de 2025
Opinión espontánea
Logotipo de Zen Hair Extensions

Respuesta de Zen Hair Extensions

I’m so happy to hear how much you’re loving Zen Hair Extensions! It’s amazing to know the quality has been consistently great for you and that your clients are loving their results too. Soft, shiny hair that lasts — that’s exactly what we aim for.

Really pleased the next-day delivery and packaging hit the mark as well. Thanks so much for the recommendation, it truly means a lot! 💛

— The Zen Team

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