I did a lot of research before choosing an extension supplier, and I’ve now been using Zen Luxury Extensions for 6 years. The quality has been consistently brilliant, my ladies genuinely love the hair... Ver más
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Consulta las opiniones de los clientes
⭐️⭐️⭐️⭐️⭐️ I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully.... Ver más
La empresa ha respondido
Recently changed over to zen. I had previously been using another well established extension supplier for my salon but had been unhappy with the service and hair. I am So glad I did, the hair is amazi... Ver más
Matted hair after 2nd maintenance. Beautiful to start, lasted just 6 weeks before began to mat. Used ALL recommended products, cared for extensively. Customer after care doesn't exist. Few replies bac... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de extensiones de cabello
- también en la categoría
- Mayorista
- Mayorista de productos de belleza
- Proveedor de productos de belleza
- Tienda de productos capilares
Escrito por la empresa
Zen Hair welcomes you to an exquisite range of luxury hair extensions presented to you by our world famous hair manufacturer. Established over 35 years as the leading experts in the industry, we have gained a solid reputation for delivering on our promise. Choose from 3 ranges of 100% Virgin Remy hair to suit every need and budget!
Información de contacto
Unit K & L , The Business Centre, RM3 8EN, Romford, Reino Unido
- 01708376482
- info@zenhair.co
- zenhair.co
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Ha contestado el 66% de las opiniones negativas
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I absolutely love Zen Hair Extensions! The quality is amazing I’ve never had a single problem, and my clients adore the results every time. The hair is soft, shiny, and lasts beautifully. Delivery is super quick (always next day!) and the packaging is gorgeous. Highly recommend!

Respuesta de Zen Hair Extensions
Absolutely love love Love
Absolutely love love Love
Wish I had listened to my hairdresser
Always used Viola
Definitely staying with Zen now

Respuesta de Zen Hair Extensions
Synthetic and dry.
Ok, this review comes from Sweden, where I was talked into this extensions by my hairdresser. This is the MOST DIREST AND LOWEST QUALITY extensions I have ever tired in my life and I have tried many. As some comments below me mentioned, the extensions (part of them, not all) has managed to create a ball of tangles that I had to put long time into untangling it. Now, I am EXPERIENCED extensions user - I do know my stuff, how to care for them in whole, how to care for the tape bits and how to care for the rest of the extensions. Zen hair Extensions are either over treated or not human extensions at all. I am planning to submit some samples for the biological labs and see what answer they will come up with in terms of quality of hair and if they are, in fact, of human origin. I will make sure to spread the word. For now, if you are in Sweden: STAY CLEAR OFF ZEN HAIR EXTENSIONS!!!
And yes, I will be happy to provide my real name and the name of the salon should Zen Hair Extensions enquire it.

Respuesta de Zen Hair Extensions
Go to company for hair extensions
Always prompt delivery!
Great quality hair!
Super customer support!
Thanks Zen

Respuesta de Zen Hair Extensions
I love my Zen Hair Extensions
I love my Zen Hair Extensions. They are great quality & really easy to look after. I would recommend them to anyone considering getting extensions.
Zen Hair…
This is my second set of Zen Hair Extensions with Gemma, and I honestly couldn’t recommend them highly enough. Each pack of hair has lasted me well over 12 months, and even now my current extensions feel just as soft and natural as the day they were fitted. That’s a true testament to both the quality of the hair and the aftercare advice Gemma provides.
With the right products and by following Gemma’s simple maintenance tips, I’ve found looking after my extensions really easy—hardly any different from when I wasn’t wearing them. A few key things that make all the difference: using the recommended products for the tapes, being gentle when washing (no harsh scrubbing), and using the right brushes and tools when drying.
The quality of Zen Hair Extensions is outstanding, and I couldn’t be happier. Thank you, Gemma, and thank you Zen—truly amazing hair!
I’ve had zen tape extensions for 5 1/5…
I’ve had zen tape extensions for 5 1/5 years and I absolutely love them. I get new hair just once a year and have them retaped every 10 weeks. Mine are very light blond and they stay soft and silky
I wash my hair no more than twice a week and I find them so easy to manage
Zen are the best hair extensions I have…
Zen are the best hair extensions I have had. Had the tapes and now a weft and love both. With good care they can last up to 2 years and still feel soft and look shiny. Love love love 💕
I have been with zen hair 10 years now
I have been with zen hair 10 years now, the quality is of the hair has never failed my expectation’s.
The staff at the HQ are so helpful with every order I place.
The best quality hair extensions
I have been working with Zen Luxury Extensions for over 11 years and the results have always been exceptional. As a color specialist I can say their hair blends beautifully with my work, even when I customise it with toners or add colour pigments the quality remains outstanding. My clients are always impressed with how natural, soft and long lasting the extensions are. Zen provides consistency and premium quality that truly makes a difference!
i have never been more disgusted by a…
i have never been more disgusted by a product in my life!!! i am genuinely outraged, i’ve had extensions a few times but tried out zen hair and within the first wash they were dry and felt like straw, no matter what i did they began to mat and i would find my hair in a ball in the back of my head, ive tried so many good products i take so much care of it. i am now having to cut the extensions out of my head as they are in a rock solid ball on my head, and now loosing my own hair. spend your money on something better and DO NOT BUY THIS HAIR, the support team are not supportive either

Respuesta de Zen Hair Extensions
Horrible awful hair extensions
Awful hair quality, I bought 2 packs in March of 22inch micro I-tips in colours p18b / 101, the hair is now 16/17 inches. Snapping, split ends, discoloured and lost 6/7 inch’s of length if not more. No life left to them, meant to last 3 months to a year and they’re done, ready for the bin, £300 down the drain. Wouldn’t recommend to anyone. AVOID if you want your hair to look horrid after 3 weeks. Ratty straggly ends have only had them refitted once. I’ve been getting hair extensions for 3 years and know how to look after them and maintain them to get the longest lifespan out of them, first and last time using Zenhair/ EGN hair extensions. 0/10.

Respuesta de Zen Hair Extensions
Really really disgusted with the whole…
Really really disgusted with the whole team and director of zen hair, I ordered £700 worth of hair extensions from this company on the 3rd July 2025. Received a confirmation email of my order. Waited, but recieved no email to tell me that my order was ready to be collected. When I called to enquire this morning, they told me someone had already come to collect my hair and gave my name, no ID was requested nor for them to see the verification email confirming my order. I was utterly disgusted when I was told that they had cctv with audio to prove to me that they didn’t get my order mixed up with someone else’s. As a fairly large supplier I thought they would offer a solution to this as they never done the proper security checks before handing goods!! Honestly please please don’t order from them!! I’m left with no hair, and -£700

Respuesta de Zen Hair Extensions
The worst hair Ive ever used
Edit: I did email 3 weeks ago and haven’t got a response.
The worst hair Ive ever used, I’m shocked! I used it before a couple of years ago and it never done this. I have had the hair since the beginning of April, I’ve done the proper aftercare and everything right but the hair is extremely matted it is horrible I brush it and two seconds later it backcombes itself so matted I can’t even brush it. Don’t listen to the good reviews because I’m telling you that you will regret it, it looks nice at first and as soon as you wash it wow. It’s like a hagrid wig, it’s horrible I’d rather walk around with no hair

Respuesta de Zen Hair Extensions
A long and happy client
Have been a client before Zen hair even opened, followed when it opened and have never regretted it. Always such a friendly, fun atmosphere. They always understand what I want, even when I don’t fully know how to explain it. Always leave feel very happy, fresh and loving my hair.

Respuesta de Zen Hair Extensions
High quality hair
High quality hair, my clients get a solid years wear out of these extensions.
Quick delivery and great communication with staff.

Respuesta de Zen Hair Extensions
Matted hair after 2nd maintenance
Matted hair after 2nd maintenance. Beautiful to start, lasted just 6 weeks before began to mat. Used ALL recommended products, cared for extensively. Customer after care doesn't exist. Few replies back from complaint but only to get information no response to actual complaint. Please avoid using this hair if you don't want to waste your money.

Respuesta de Zen Hair Extensions
Ok at first then dry & tangly…..
I had Zen hair ext’s put in my hair a few months ago and at first the hair felt ok; not as silky / good quality as previous hair exts I have had, but I thought ok and given what I paid for them I stuck with them. Within a few months they started feeling very dry (and looking dry) & then the tangling problems started. I’ll start by saying I look after my hair exts - you must put time & effort in to maintain them for them to last a year+. Tangling is worse if I’m out running & it rains… it takes circa 20 mins to brush the knots / tangles out with a good hair product.
Unfortunately the reviews on this hair speaks for themselves - it is not good quality hair, feels more like fake hair (almost doll hair actually) than real hair. There are better products out there.
Management - I’ve noticed a popular reply to your negative reviews on here are that the person isn’t “in your system” ie you suggest they are reviewing hair from elsewhere - I’ll be in your system as I ordered and paid for the hair via your website, using Apple Pay (via a success search email address) which the salon that recommended Zen hair exts then fitted.
You charge a rather high price for rather low quality hair, this needs rectifying.

Respuesta de Zen Hair Extensions
I recently used Zen…
I recently used Zen and it is by far the best hair I’ve had. Those saying theirs fell out, the problem is with the person that put them in not the hair itself. The range of colours are exceptional and really hold their colour after a few washes. Really beautiful. Thank you Zen 🌟
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